Jimmy John's

3.6
229 reviews

About

Sandwich Restaurant

Location

Jimmy John's
1027 Penn Ave, Pittsburgh, PA
15222, United States

Hours

Reviews

3.6
229 reviews
5 stars
99
4 stars
46
3 stars
17
2 stars
16
1 star
51

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the sandwiches for being tasty and made quickly, with some noting improvements in food quality.

Service Issues

Numerous reviews highlighted rude and unprofessional staff behavior, with many customers expressing dissatisfaction with the service.

Cleanliness

Some customers appreciated the cleanliness of the location, while others reported unsanitary conditions and poor food prep practices.

Operational Hours

Several customers experienced issues with the store's hours, reporting that it was closed before the posted time.
  • CW
    Courtney Williams
    Dec 10, 2025
    5.0
    Great sandwiches!
  • JB
    Justin Broadwater
    Nov 13, 2025
    5.0
    This location was so clean and the staff was so friendly. The food was great, made correctly and they were quick in preparing it. This location deserves 5 stars! I would be back to this Jimmy John's for any fast food if back in the area.
  • CT
    Cindy Talbott
    Nov 9, 2025
    1.0
    Rude lady taking orders. Went 2 days in a row due to being in town for an event and this was the closet place. First time got my order comeplely wrong. I had already left and couldn’t go back. 2nd time rude lady tells me they can’t toast the sub I want for some reason. It was a simple Turkey with cheese. So I order one she says they can. A turkey with ham and cheese. Guy calls my order. I ask if it’s toasted bc it fills cold. Tells me yes. I leave and go to eat it and it’s not toasted. How annoying. Literally can’t do anything right here
  • RK
    Ryan Kasprzyk
    Oct 27, 2025
    2.0
    The subs are soooo good but the staff here is very rude. No customer service skills. I'll hit another location with friendly staff.
  • JL
    Jacob Lange
    Oct 9, 2025
    2.0
    Walked in 20 minutes before posted closing time of 8. Everyone told me their closed end online is wrong. One guy looked he was waiting on his sub. Most jimmy John’s will accommodate a simple sun 10-5 minutes prior to close: they seemed closed for an hour.