Brand Certified
Jimmy John's
3.5(231 reviews)
Certified by Jimmy John's • Mar 01, 2026
Business Details
1027 Penn Ave, Pittsburgh, PA
15222, United States
Certified by Jimmy John's • Mar 01, 2026
(412) 224-6440
Certified by Jimmy John's • Mar 01, 2026
https://locations.jimmyjohns.com/pa/pittsburgh/sandwiches-2825.html
Certified by Jimmy John's • Mar 01, 2026
About
Certified by Jimmy John's • Mar 01, 2026
Sandwich Restaurant
Location
Certified by Jimmy John's • Mar 01, 2026
Hours
Certified by Jimmy John's • Mar 01, 2026
Reviews
3.5
231 reviews
5 stars
99
4 stars
46
3 stars
17
2 stars
17
1 star
52
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted rude and unprofessional staff, with many customers expressing frustration over poor customer service experiences.
Food Quality
While many customers enjoyed the sandwiches and found them tasty, there were complaints about incorrect orders and food safety concerns.
Speed of Service
The restaurant generally delivered on its promise of fast service, with many customers noting quick preparation times.
Cleanliness
Some customers praised the cleanliness of the location, while others reported unsanitary conditions, particularly in food preparation areas.
Operational Issues
Several reviews mentioned problems with hours of operation, including being turned away before closing time and incorrect information about opening hours.
- KHKenneth HagerFeb 23, 20261.0I visit here about once weekly. The attitude of the staff has become truly abhorrent. Rude, demeaning, disrespectful. Yelling at customers picking up orders was today’s attitude needing adjustment. Question about an order? Don’t ask the staff; you’ll find yourself facing an angry sandwich chef mouthing off an insulting quip. $11 gets you lunchmeat and a verbal slap in the face.
- NCNathaniel CoblentzFeb 17, 20262.0It doesn't matter which customizations you pick when ordering online. They just make the default sandwiches and deliver them to you. The past 3 times I have ordered have been wrong.
- GGGriffin GriffinFeb 1, 20261.0Waited for 30 minutes for food on 2/1/2026. Left with no food because I ran out of time on my lunch break. Wasted time and money
- CWCourtney WilliamsDec 10, 20255.0Great sandwiches!
- JBJustin BroadwaterNov 13, 20255.0This location was so clean and the staff was so friendly. The food was great, made correctly and they were quick in preparing it. This location deserves 5 stars! I would be back to this Jimmy John's for any fast food if back in the area.
Brand Certified Facts from Jimmy John's
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Certified March 01, 2026Yext Knowledge Graph
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