Jimmy John's

4.0
180 reviews

About

Sandwich Restaurant

Location

Jimmy John's
115 Oakland Ave, Pittsburgh, PA
15213, United States

Hours

Reviews

4.0
180 reviews
5 stars
101
4 stars
35
3 stars
14
2 stars
7
1 star
23

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the food for being fresh and delicious, although some reported issues with incorrect orders and quality inconsistencies.

Service Speed

Many reviews highlighted the quick service, with some customers noting the 'freaky fast' delivery, while others experienced significant delays.

Staff Attitude

The staff received mixed reviews; while many were described as friendly and helpful, there were reports of rudeness and unprofessional behavior from some employees.

Cleanliness

Several customers mentioned cleanliness issues, including dirty conditions and unsanitary practices observed during food preparation.

Management Issues

There were complaints about management, including inconsistent hours, staff training problems, and overall operational inefficiencies.
  • LS
    Lorenzo Sciulli
    Nov 25, 2025
    1.0
    Jimmy John’s has usually been a great place to eat, but after my last experience stopping at the Oakland store on Oakland Ave Pittsburgh I will mot be any longer. I ordered a ham and cheese and I expected to be prepared in front of me. It was not apparently they have premade sandwiches already sitting there and thats what I got. I did not want to make a scene so I paid for it and tossed it in the garbage. Hey Jimmy John’s since when are employees permitted to make pre maid sandwiches??
  • JC
    Jason Carson
    Oct 4, 2025
    4.0
    Food is always good, I just wish they'd fix their menu so it would allow me to order fountain drinks on the app. Also, seems like the AC hasn't worked in months, or maybe it's just on the weekends when I always go. Last 3 or 4 times there has been no air and it was so warm I was dripping sweat the whole time I was in there (was in the 90s outside that day). Today it was so warm my cookie was floppy.
  • GM
    Gerrie Mayes
    Sep 15, 2025
    5.0
    The food is consistently delicious. And the staff is always so careful in preparing our order due to one family member having a severe dairy allergy. We trust them with our food order. We love going to Jimmy Johns.
  • RT
    Ruba Eem Tirtzu
    Sep 7, 2025
    5.0
    THIS PLACE IS THE BEST. I know, I know, this is a chain - but this is the best place for lunch in Oakland, hands down. The staff is nice and the food is great. I go to Pitt and have eaten literally everywhere and this place is my number 1. Never change Jimmy John's of Oakland.
  • JP
    Julie Paris
    Sep 7, 2025
    5.0
    I've been meaning to write a review for the Jimmy John's in Oakland for a while now. This location is really great. The staff, including the manager, always go above annd beyond and they genuinely care. They've gone out of their way for us on a couple of occasions, and it's nice to see that level of care. The food itself is consistently great. The ingredients are always fresh—you can tell they take pride in what they're serving. The bread is fresh and everything tastes delicious. My family has a lot of different preferences, and it can be hard to find a place where everyone is happy. But at this Jimmy John's, we can all find a sandwich we love, which makes it a really easy choice for us. If you're in the area and looking for a quick, fresh sandwich, you should definitely give this place a try.