Business Details
About
Ice Cream Shop
Since 1870 Graeter’s has been producing small-batch French Pot ice cream that fans love. We have won the hearts of ice cream lovers across the county and the respect of the nation’s most influential foodies! Give us a try and see what all the fuss is about. We’re sure you’ll fall in love with the legend of Graeter's!
Details
- Dine-inAvailable
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
Location
Hours
Reviews
4.5
502 reviews
5 stars
370
4 stars
69
3 stars
27
2 stars
11
1 star
25
What are people saying?
AI-generated from recent customer reviews
Ice Cream Quality
Customers consistently praised the ice cream for its unique flavors and rich, creamy texture.
Service Experience
While many reviews highlighted friendly and quick service, there were notable complaints about poor customer service and staff behavior.
Pricing Concerns
Several customers expressed that the prices are high compared to other ice cream shops, leading to mixed feelings about value.
Cleanliness Issues
Some reviews mentioned cleanliness concerns, particularly regarding unpleasant odors in the store despite a clean appearance.
Variety and Selection
The shop offers a wide selection of flavors, including seasonal and unique options, which customers appreciated.
- LMLaura McCurdyNov 8, 20255.0Excellent ice cream! I love their cinnamon and peppermint at this time of year!
- MDMike DonahueOct 25, 20255.0Great ice cream. Many flavors. The best service.
- MJMatt JohnsonOct 15, 20255.0I'm a sucker for cinnamon icecream and the ice cream was so good we had to get individual pints of it to go after my wife and I finished our scoops. Don't know what else to say, no regrets.
- AAAndre A.Oct 12, 20255.0Famous Graeter’s ice cream - my first physical store after having tried at home from the grocery store. Excellent ice cream with unique flavors. Try their black cherry or black raspberry chip flavors. Unique. Very nice staff. Quick service. Tons of space to sit and drive through.
- SSSherry StonerSep 27, 20255.0Nice local place with history! Very good ice cream!
Frequently Asked Questions About Graeter's Ice Cream
What are the regular business hours for Graeter's Ice Cream at the Castle Shannon location?
Graeter's Ice Cream in Castle Shannon is open from 11:00 AM to 10:00 PM from Monday to Thursday and on Sunday, and from 11:00 AM to 11:00 PM on Fridays and Saturdays.
Does Graeter's Ice Cream in Castle Shannon offer drive-thru service?
Yes, the Castle Shannon location has drive-thru service available from 11:00 AM to 10:00 PM on weekdays and Sunday, and until 11:00 PM on Fridays and Saturdays. The dining room is currently closed and scheduled to reopen on November 1, 2021.
Where is Graeter's Ice Cream Castle Shannon located?
Graeter's Ice Cream is located at 437 Mt Lebanon Boulevard, Pittsburgh, PA 15234, USA.
What types of products and specialties does Graeter's Ice Cream offer?
Graeter's Ice Cream specializes in ice cream, candy, and ice cream cakes and pies, produced using small-batch French Pot methods since 1870.
What payment methods are accepted at Graeter's Ice Cream in Castle Shannon?
Graeter's accepts payment by cash, Discover, Mastercard, and Visa cards.
Does Graeter's Ice Cream offer online ordering or a mobile app?
Yes, customers can order online at https://graeters.olo.com/. Mobile apps are available for Android and iOS devices, which can be downloaded from the Google Play Store and Apple App Store respectively.
Is Graeter's Ice Cream at Castle Shannon accessible for wheelchair users?
Yes, the location has wheelchair-accessible entrances and parking to accommodate customers with mobility needs.
What nearby places can I visit when I come to Graeter's Ice Cream in Castle Shannon?
Near Graeter's Ice Cream, you can visit Wendy's fast food restaurant, Sparklez Jewelry and Loan, and Mr. Magic Car Wash for additional convenience and services.
How can I get to Graeter's Ice Cream in Castle Shannon using public transit?
You can use the Arlington PAT station, which is a nearby train station, to access Graeter's Ice Cream conveniently via public transportation.
Are there any fitness or health-related facilities near Graeter's Ice Cream?
Yes, nearby you will find Planet Fitness gym and multiple medical offices including The Physical Therapy Institute- Mount Lebanon and Sports Medicine & Joint Replacement Specialists.