Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 117 S. Bouquet St. in Pittsburgh is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Customers had mixed experiences with food quality, with some praising the burgers and fries while others reported issues like burnt food and soggy fries.
Service
Service quality varied, with some customers highlighting friendly and accommodating staff, while others reported rude service and hygiene concerns.
Pricing
Many customers found the prices to be high for the quality and portion sizes, leading to complaints about value for money.
Cleanliness
Several reviews mentioned cleanliness issues, particularly with dirty tables and inadequate restroom hygiene.
Overall Experience
Overall, experiences were mixed, with some customers expressing satisfaction and others feeling disappointed, particularly regarding order accuracy and food preparation.
SF
S J “Sjferg from Pittsburgh” Ferguson
Nov 9, 2025
4.0
Savory juicy burgers ,grilled hot dogs on a toasted bun and crispy fries were delicious. A bit pricey and
Parking was a challenge at this Oakland location. It was worth it.
U3
UC 33
Oct 26, 2025
5.0
Experience the guys
SS
sakke
Oct 15, 2025
5.0
Some people recommended eating here. I had a hamburger and it was super tasty. This location also had super friendly staff.
ML
Mariah Lei
Sep 24, 2025
1.0
The worst location I have ordered from in my life. Missing my milkshake and bacon that costs extra. But it didn’t matter because the burger and buns were extremely burnt so I know the bacon would’ve been burnt as well. I have never had bad five guys. This is the only bad experience I’ve ever had with this fast food chain. In every location always gives you a little extra fries. They literally gave me like 10 fries insane.
JA
John A
Sep 18, 2025
2.0
A disappointing visit is the best description. They were not very bust and the place was mostly empty. The tables were all dirty and the place looked well worn. I had a double burger and the meat was very dry. On a positive note the fries were as good as I remember.
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys at 117 S. Bouquet St. accept reservations?
No, Five Guys does not accept reservations.
What are the operating hours of Five Guys in Pittsburgh?
Five Guys is open daily from 11:00 AM to 10:00 PM.
Does this Five Guys location offer delivery and pickup options?
Yes, they offer in-store pickup, delivery, and same-day delivery services.
How can I order Five Guys' food online?
You can order online through their menu link at https://order.fiveguys.com/location/pittsburgh-oakland/menu or via the Five Guys mobile app available on iOS and Android.
What customization options are available for burgers and milkshakes at Five Guys?
Five Guys offers more than 250,000 ways to customize your burger and over 1,000 milkshake combinations, so you can tailor your order exactly how you like.
Is Five Guys at 117 S. Bouquet St. wheelchair accessible?
Yes, the location has wheelchair accessible entrance, seating, and restrooms.
What payment methods are accepted at Five Guys?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Are there any nearby restaurants to Five Guys where I can try other cuisines?
Nearby, you can visit Melt'd for Middle Eastern and American food, Viva Los Tacos for tacos, or Szechuan Express for Chinese cuisine.
What entertainment or attractions are near Five Guys for visitors to explore before or after dining?
Forbes Digital Plaza is a nearby arts and entertainment park where visitors can enjoy ambient surroundings before or after their meal.
Is there a convenient coffee shop near Five Guys for breakfast or a quick drink?
Yes, Dunkin' is close by, ideal for grabbing coffee, donuts, or smoothies alongside your visit.