Five Guys

4.3
1245 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 117 S. Bouquet St. in Pittsburgh is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
117 S. Bouquet St., Pittsburgh, PA
15213, United States

Hours

Reviews

4.3
1,245 reviews
5 stars
745
4 stars
321
3 stars
97
2 stars
26
1 star
56

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers had mixed experiences with food quality, with some praising the burgers and fries while others reported issues like burnt food and soggy fries.

Service

Service quality varied, with some customers highlighting friendly and accommodating staff, while others reported rude service and hygiene concerns.

Pricing

Many customers found the prices to be high for the quality and portion sizes, leading to complaints about value for money.

Cleanliness

Several reviews mentioned cleanliness issues, particularly with dirty tables and inadequate restroom hygiene.

Overall Experience

Overall, experiences were mixed, with some customers expressing satisfaction and others feeling disappointed, particularly regarding order accuracy and food preparation.
  • SF
    S J “Sjferg from Pittsburgh” Ferguson
    Nov 9, 2025
    4.0
    Savory juicy burgers ,grilled hot dogs on a toasted bun and crispy fries were delicious. A bit pricey and Parking was a challenge at this Oakland location. It was worth it.
  • U3
    UC 33
    Oct 26, 2025
    5.0
    Experience the guys
  • SS
    sakke
    Oct 15, 2025
    5.0
    Some people recommended eating here. I had a hamburger and it was super tasty. This location also had super friendly staff.
  • ML
    Mariah Lei
    Sep 24, 2025
    1.0
    The worst location I have ordered from in my life. Missing my milkshake and bacon that costs extra. But it didn’t matter because the burger and buns were extremely burnt so I know the bacon would’ve been burnt as well. I have never had bad five guys. This is the only bad experience I’ve ever had with this fast food chain. In every location always gives you a little extra fries. They literally gave me like 10 fries insane.
  • JA
    John A
    Sep 18, 2025
    2.0
    A disappointing visit is the best description. They were not very bust and the place was mostly empty. The tables were all dirty and the place looked well worn. I had a double burger and the meat was very dry. On a positive note the fries were as good as I remember.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.