Five Guys

4.2
1118 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 3 Ppg Place in Pittsburgh is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
3 Ppg Place, Pittsburgh, PA
15222, United States

Hours

Reviews

4.2
1,118 reviews
5 stars
620
4 stars
276
3 stars
101
2 stars
43
1 star
78

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with several customers expressing frustration over poor treatment and lack of professionalism.

Food Quality

While many customers praised the burgers and fries for being delicious, there were complaints about incorrect orders, undercooked fries, and high prices not matching the quality.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and issues with the drink machines.

Service Speed

Customers frequently reported long wait times for orders, with some stating they waited over 30 minutes even when the restaurant was not busy.

Pricing

Many customers noted that the prices were high compared to other fast-food options, leading to mixed feelings about the value for money.
  • WL
    Wei-ju Lai
    1 day ago
    5.0
    Five guys 最好吃的真的是薯條 正常尺寸的漢堡太大了 所以這次點了起士熱狗 雖然有點鹹但是很好吃耶! 這間店唯一的缺點是沒有花生以及座位有點少 在感恩節活動的晚上6點去 大約等了20分鐘有座位
  • OF
    Ozan Fırat
    Nov 4, 2025
    1.0
    Employees are disrespectful
  • MD
    Max DaMack
    Nov 3, 2025
    1.0
    Very unkind. I'm homeless and walk with a cane . When asking to use the bathroom they informed that it was for customers only. Then laughed as i limped out of the restaurant. When will people simply help another? It costs nothing to be human.
  • MT
    Mari Trelles
    Nov 3, 2025
    4.0
    5 guys always hits the spot
  • CS
    Christina Smith
    Sep 24, 2025
    2.0
    When i went there too eat for the first time i wasn't expecting my burger with no fries or drink would be $16! Then the second time I went back I got seasoned fries they were warm limped no crunch to it for $5 bucks is crazy!! Im never going back.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.