Five Guys

4.1
541 reviews
A close-up view of regular order of Five Guys fries.

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 5207 Liberty Ave in Pittsburgh is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
5207 Liberty Ave, Pittsburgh, PA
15224, United States

Hours

Reviews

4.1
541 reviews
5 stars
301
4 stars
130
3 stars
39
2 stars
25
1 star
46

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the burgers and fries for being delicious and fresh, although some noted issues with missing toppings and cold food.

Service Issues

Several reviews highlighted poor customer service experiences, including long wait times, unprofessional staff behavior, and mistakes with orders.

Pricing Concerns

Many customers expressed that the prices have become too high for the value received, with some feeling that the cost does not justify the experience.

Staff Friendliness

While some reviews mentioned friendly and accommodating staff, others reported disrespectful behavior and a lack of professionalism.
  • SL
    soonchan lee
    Dec 27, 2025
    5.0
    오..미국와서 처음먹어보는데 정말 맛있네요.패티가 예술이네요.
  • DT
    Donovan Turner
    Dec 6, 2025
    1.0
    So I got a delivery and there was hair in my burger And because it was a delivery, I understand the fries being iced cold, but they tasted old as well
  • JS
    Jeff Smith
    Nov 25, 2025
    1.0
    Ordered a bacon double cheeseburger with mustard grilled onions peppers and jalepenos. Was charged for bacon. Didn’t receive any bacon. Or any other toppings except mustard for that matter. Thank god was a carry out or I might have noticed before I drove for twenty minutes.
  • MD
    Mohamed Douirii
    Nov 21, 2025
    1.0
    Bad customer service
  • AD
    Adam Darayani
    Nov 21, 2025
    1.0
    The manager and staff were disrespectful and used unprofessional language. I waited a very long time with no help, and the way I was treated showed no respect at all. This experience was unacceptable, and I hope it will be addressed immediately.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.