Einstein Bros.® Bagels is your neighborhood bagel shop. We're proud to provide our guests with freshly baked bagels, breakfast sandwiches, coffee and much more. Visit an Einstein Bros. location near you today!
Numerous reviews highlighted unprofessional and rude behavior from staff, contributing to a negative customer experience.
Food Quality
While some customers enjoyed the bagels and sandwiches, others reported issues with food presentation, taste, and incorrect orders.
Cleanliness
Several customers noted cleanliness issues, particularly with dirty tables and unsanitary conditions in the dining area.
Service Speed
Customers experienced inconsistent service speed, with some reporting long wait times despite low customer volume.
Product Availability
Frequent complaints about being out of popular bagel varieties, leading to customer dissatisfaction.
RB
Rob B
Nov 13, 2025
1.0
Twice in a row I’ve ordered a Fruit Cereal Pop. Once a couple weeks ago and once today. I guess they didn’t have it so they just didn’t give me it. No refund, no asking if I want something else instead, just plain old didn’t get it.
NP
nodira parpieva
Oct 30, 2025
1.0
Hi. I’m Uber driver. I started my journey 3 months ago. I received order from Einstein Bros more times. I really don’t understand why some people are so annoyed, not well behaved even don’t know how to say hi. So how many times l entered to this place not everybody some of the staff who work there are so mean, unfriendly. Mainly a young lady who works there is so rude. I would like to talk with their manager or owner because when they are hiring employees they have to tell them to communicate with people nicely, well, educated( greeting, communicating…) why you hired like that not well behaved person in your store? How many times l don’t accept orders from this store because I don’t want to see their mean face ( some of them). This time if she will be mean I will ask her name and I post with her name too, because it is so unfair.
BB
Bethanyl81
Oct 12, 2025
2.0
The new October sandwich was beyond nasty! I ordered it with no Swiss cheese. So what did they do? They slathered a ton of that processed tasting cheese sauce in it so much that I could barely taste the bacon or eggs. Whether this was done intentionally or in just plain ignorance is beyond me. I just couldn't eat it, I'm not a condiment queen 🙄 Poorly presented for the price.
SR
Savannah Rae
Oct 5, 2025
2.0
First the lady gave me attitude and the proceeds to make me the wrong order.
RS
Rachel Slaughter
Aug 16, 2025
3.0
Staff was unwelcoming, inattentive, unfriendly. Since I’ve been coming here i have sensed a toxic workplace environment that spreads to customers. They were out of almost all the bagel varieties by 10 am on a Friday morning. In these situations, it typically trickles down from owner/manager to create this kind of consistent toxicity. And it doesn’t surprise me that operations suffer as a result.
Frequently Asked Questions About Einstein Bros. Bagels
What are the opening hours for Einstein Bros. Bagels at 979 Greentree Rd?
Einstein Bros. Bagels is open every day from 6:00 AM to 2:00 PM.
Does Einstein Bros. Bagels offer in-store pickup for orders?
Yes, in-store pickup is available for orders at this location.
What types of payment methods are accepted at Einstein Bros. Bagels?
They accept American Express, Android Pay, Apple Pay, Cash, Contactless Payments, Discover, MasterCard, Samsung Pay, and Visa.
Where can I view the menu for Einstein Bros. Bagels?
You can view the menu online at https://www.einsteinbros.com/menu/.
Does Einstein Bros. Bagels offer catering services?
Yes, catering services are offered for breakfast, brunch, and lunch.
Is there free parking available at Einstein Bros. Bagels?
Yes, there is free street parking and free parking lot available near the location.
Can I find a coffee shop near Einstein Bros. Bagels at 979 Greentree Rd?
Yes, Starbucks is a nearby coffee shop where customers might grab a coffee before or after visiting Einstein Bros. Bagels.
Are there other dining options close to Einstein Bros. Bagels?
Yes, nearby dining includes Jersey Mike's Subs, Boston Market, and Chipotle Mexican Grill, providing variety in sandwiches, American, and Mexican cuisine.
Where can I find a convenience store near Einstein Bros. Bagels?
7-Eleven is a convenience store nearby, convenient for quick purchases during your visit to Einstein Bros. Bagels.
Does Einstein Bros. Bagels have a loyalty or deals program available?
Yes, they offer breakfast deals and have an app where you can access coupons and loyalty rewards.