Einstein Bros. Bagels

4.0
575 reviews
Smoky brisket and melty cheddar breakfast sandwich layered with egg and chipotle cream on a toasted jalapeño-cheddar bagel—fresh, bold, and crave-worthy

About

Bagel ShopBakeryBreakfast RestaurantCoffee ShopCafe
Einstein Bros.® Bagels is your neighborhood bagel shop. We're proud to provide our guests with freshly baked bagels, breakfast sandwiches, coffee and much more. Visit an Einstein Bros. location near you today!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Einstein Bros. Bagels
979 Greentree Rd, Pittsburgh, PA
15220, United States

Hours

Reviews

4.0
575 reviews
5 stars
299
4 stars
123
3 stars
63
2 stars
29
1 star
61

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Numerous reviews highlighted unprofessional and rude behavior from staff, contributing to a negative customer experience.

Food Quality

While some customers enjoyed the bagels and sandwiches, others reported issues with food presentation, taste, and incorrect orders.

Cleanliness

Several customers noted cleanliness issues, particularly with dirty tables and unsanitary conditions in the dining area.

Service Speed

Customers experienced inconsistent service speed, with some reporting long wait times despite low customer volume.

Product Availability

Frequent complaints about being out of popular bagel varieties, leading to customer dissatisfaction.
  • RB
    Rob B
    Nov 13, 2025
    1.0
    Twice in a row I’ve ordered a Fruit Cereal Pop. Once a couple weeks ago and once today. I guess they didn’t have it so they just didn’t give me it. No refund, no asking if I want something else instead, just plain old didn’t get it.
  • NP
    nodira parpieva
    Oct 30, 2025
    1.0
    Hi. I’m Uber driver. I started my journey 3 months ago. I received order from Einstein Bros more times. I really don’t understand why some people are so annoyed, not well behaved even don’t know how to say hi. So how many times l entered to this place not everybody some of the staff who work there are so mean, unfriendly. Mainly a young lady who works there is so rude. I would like to talk with their manager or owner because when they are hiring employees they have to tell them to communicate with people nicely, well, educated( greeting, communicating…) why you hired like that not well behaved person in your store? How many times l don’t accept orders from this store because I don’t want to see their mean face ( some of them). This time if she will be mean I will ask her name and I post with her name too, because it is so unfair.
  • BB
    Bethanyl81
    Oct 12, 2025
    2.0
    The new October sandwich was beyond nasty! I ordered it with no Swiss cheese. So what did they do? They slathered a ton of that processed tasting cheese sauce in it so much that I could barely taste the bacon or eggs. Whether this was done intentionally or in just plain ignorance is beyond me. I just couldn't eat it, I'm not a condiment queen 🙄 Poorly presented for the price.
  • SR
    Savannah Rae
    Oct 5, 2025
    2.0
    First the lady gave me attitude and the proceeds to make me the wrong order.
  • RS
    Rachel Slaughter
    Aug 16, 2025
    3.0
    Staff was unwelcoming, inattentive, unfriendly. Since I’ve been coming here i have sensed a toxic workplace environment that spreads to customers. They were out of almost all the bagel varieties by 10 am on a Friday morning. In these situations, it typically trickles down from owner/manager to create this kind of consistent toxicity. And it doesn’t surprise me that operations suffer as a result.

Frequently Asked Questions About Einstein Bros. Bagels

What are the opening hours for Einstein Bros. Bagels at 979 Greentree Rd?

Einstein Bros. Bagels is open every day from 6:00 AM to 2:00 PM.

Does Einstein Bros. Bagels offer in-store pickup for orders?

Yes, in-store pickup is available for orders at this location.