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Dunkin'

3.7
(326 reviews)

Business Details

5241 Liberty Ave, Pittsburgh, PA
15224, United States
(412) 586-7127
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Pittsburgh, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
5241 Liberty Ave, Pittsburgh, PA
15224, United States

Hours

Reviews

3.7
326 reviews
5 stars
159
4 stars
52
3 stars
29
2 stars
20
1 star
66

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, with several instances of long wait times and ignored orders.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and poor communication regarding order status.

Cleanliness and Maintenance

While some customers noted cleanliness, others reported dirty conditions and maintenance issues, such as leaking ceilings.

Product Quality

Feedback indicated inconsistent quality of food and drinks, with complaints about stale items and poorly made beverages.

Staff Performance

Some employees received praise for their friendliness and helpfulness, but overall staff performance was seen as lacking, particularly during busy times.
  • DH
    Doug Hogan
    4 days ago
    1.0
    Was going to buy something, after I used the restroom. But the restrooms required some code. I left. Guess they didn’t want money. I no means of judging it other than forbidden restrooms - no reason to give it any credit - hence lowest possible.
  • DB
    donna belloma
    Feb 2, 2026
    4.0
    It was okay. I usually go after Church Sunday morning. Some staff members are more attentive than others. For the price of the donut(s), they could be fresher.
  • IS
    Ismael Speed
    Feb 2, 2026
    1.0
    Es increíble como no puedan ofrecerle el baño a trabajadores de DoorDash o UberEats en este Dunkin , solo porque no consumimos , pero le trabajamos indirectamente , somos repartidores trabajando para sus tiendan , hablo del personal de la mañana !!!
  • BB
    Ben
    Nov 28, 2025
    5.0
    Parking is behind the building. The “compact” parking and handicap was about all that was open and the compact is pretty tight. Great donuts, pretty clean, staff were reasonably polite/cheerful. Not a bad experience, rather enjoyable.
  • MS
    Mukhammad Samatov
    Nov 28, 2025
    1.0
    I am a door dash driver. I asked them to let me into the restroom and they said no. They have no humanity. They said it is only for customers. Bad workers.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Pittsburgh, PA?

Dunkin' at 5241 Liberty Ave in Pittsburgh, PA is open daily from 4:30 AM to 10:00 PM.

Does Dunkin' offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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