Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Pittsburgh, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Many customers reported long wait times, poor service, and unprofessional behavior from staff.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to customer dissatisfaction.
Cleanliness
The cleanliness of the location has declined, with reports of dirty tables and unsanitary conditions.
Staff Performance
While some employees received praise for their friendliness and helpfulness, others were criticized for being rude and inattentive.
Product Quality
Inconsistent quality of food and drinks, with reports of stale items and poorly made beverages.
AJ
Awan Janius
6 days ago
1.0
I do Uber eats and I had to simply use the bathroom and was told I had to pay. I paid the $.65 and called the back after to make a complaint. I was met with extreme pushback from the manager AJ and was not treated with respect by anybody. I tried to call and get some clarification, but they ended up banning me from the location because I spoke up about people using the bathroom who are delivery driver drivers. Absolutely terrible management team and don't care about people other than themselves.
CW
CHINA WHITE
Nov 17, 2025
1.0
I figured since I had a hour drive ino the city i would go to dunking doughnuts for breakfast to only leave with nothing first I ordered then got told I can only order with bacon i don't eat pork i was confused when I was told I can only have bacon needles to say I won't be returning to this location
RC
Robert Chisholm
Nov 14, 2025
1.0
Although all dunkins do it they serve you old coffee. The lights on the coffee containers are there for a reason the blue light represents fresh coffee and of blinking red lights says it is time to make new coffee but they serve it anyway. And then when you asked for fresh coffee, they lie and tell you it's fresh. You should not be told that the coffee is fresh when clearly the blinking red lights are on. After all you are paying for fresh coffee not just coffee.
MH
Meryem Hakemi
Oct 3, 2025
1.0
I come to Dunkin 4–5 times a day, every day. I know exactly what a medium iced latte should look like. I ordered medium with light ice, and I basically got a small drink in a medium cup. Light ice shouldn’t mean less drink.
Also, when I walked in, the kiosk was right by the entrance, but I didn’t notice it because I was looking at the snacks on the side. Nobody bothered to tell me that I had to order at the kiosk. Staff just ignored me.
This kind of cheapness ruins Dunkin’s name. Very disappointing.
JH
Joseph Hubbard
Sep 29, 2025
5.0
I came for national coffee day. I've always been a Dunkin fan. This location was clean, quiet, and fast service.
What are the operating hours of Dunkin' in Pittsburgh, PA?
Dunkin' at 5241 Liberty Ave in Pittsburgh, PA is open daily from 4:30 AM to 10:00 PM.
Does Dunkin' offer delivery and pickup services?
Yes, Dunkin' offers both delivery and curbside pickup services.
What type of menu items does Dunkin' in Pittsburgh serve?
Dunkin' serves coffee, espresso, breakfast sandwiches, donuts, tea, and also offers breakfast, brunch, and lunch meals.
Can I order Dunkin' products through a mobile app?
Yes, you can order ahead using the Dunkin' mobile app available on iOS and Android for a fast grab and go experience.
Are there any special holiday drinks currently available at Dunkin'?
Yes, the holiday menu features the new Cookie Butter Cloud Latte, the returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Does this Dunkin' location have a drive-thru?
No, this Dunkin' location does not have a drive-thru service.
Is there free Wi-Fi available at Dunkin' in Pittsburgh?
Yes, this Dunkin' location offers free Wi-Fi to customers.
What nearby places can I visit before or after dining at Dunkin'?
Nearby places include Baskin-Robbins (ice cream shop and bakery), PetVet365 Pet Hospital, Sola Salon Studios, and Jersey Mike's Subs, offering options for dessert, pet care, beauty services, and more.
How can visiting Baskin-Robbins complement my trip to Dunkin'?
You can enjoy coffee and breakfast at Dunkin' and then visit Baskin-Robbins nearby for ice cream or smoothies, making for a complete treat experience in one trip.
Are there places near Dunkin' where I can get beauty and spa services?
Yes, several beauty salons and spas such as ColoRoyale, Moondust Salon, Lashay’s Salon Suite, and Glamour Spell Studio are located nearby for your convenience.