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Dunkin'

3.3
(222 reviews)

Business Details

(412) 415-8876
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Pittsburgh, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1523 Banksville Rd, Pittsburgh, PA
15216, United States

Hours

Reviews

3.3
222 reviews
5 stars
95
4 stars
29
3 stars
13
2 stars
14
1 star
71

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some staff being friendly and accommodating, while others are reported as rude and unhelpful.

Order Accuracy

Many customers reported frequent issues with incorrect orders and missing items, leading to frustration.

Food Quality

Food quality is inconsistent, with complaints about cold, undercooked, or poorly prepared items.

Drive-Thru Efficiency

While some reviews praise the speed of the drive-thru service, others highlight long wait times and poor communication.

Cleanliness and Stock Issues

Several customers noted cleanliness concerns and frequent stock shortages, particularly with food items.
  • JR
    Jenn Reddinger
    Jan 7, 2026
    5.0
    Drive thru only, not a place to go in and eat. I like to use app and order ahead to get some freebies sometimes. They were very friendly and accommodating when I added something else when I came through.
  • JE
    Jessica Englert
    Dec 12, 2025
    1.0
    I stopped past today and was very disappointed in the food and drink I got. I asked for avocado toast with bacon. I was given toast with avocado no bacon when I told them there was no bacon they just threw this soggy bacon on top of my toast still dripping in grease. I ordered a large berry burst energy drink it had very little to no flavor. Also got a snacking bacon and that bacon as well was soggy under cooked dripping grease. Very disappointing when I paid 18 bucks and went out of my way to get something fast to eat.
  • KY
    K Yk
    Dec 9, 2025
    1.0
    Idk if they gave me donut that has been on the floor. But it had hair all over it disgusting
  • BF
    Bill Freed
    Nov 16, 2025
    5.0
    Drive thru only
  • DR
    Daniel Rodriguez
    Nov 13, 2025
    5.0
    Hot coffee good people

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 1523 Banksville Rd, Pittsburgh, PA?

This Dunkin' location is open Monday to Thursday and Sunday from 4:30 AM to 9:00 PM, and on Friday and Saturday from 4:30 AM to 10:00 PM.

Does this Dunkin' location offer drive-thru service?

Yes, this location offers drive-thru service only; customers cannot walk inside to place or pick up orders.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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