Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Pittsburgh, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inNot available
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.3
218 reviews
5 stars
94
4 stars
29
3 stars
13
2 stars
14
1 star
68
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service are mixed; some report friendly and efficient staff, while others describe rudeness and poor order handling.
Order Accuracy
Many customers express frustration with incorrect orders and inconsistent drink quality, leading to dissatisfaction.
Food Quality
Several reviews mention cold or poorly prepared food items, with complaints about taste and freshness.
Wait Times
Customers frequently report long wait times in the drive-thru, with some experiencing delays even for mobile orders.
Cleanliness and Stock Issues
There are complaints about cleanliness and a lack of available menu items, including donuts and food options.
- DRDaniel RodriguezNov 13, 20255.0Hot coffee good people
- EHElla HeasleyNov 1, 20255.0This was the best Dunkin I’ve ever had in my life. Saved me and my friend from the trenches. The workers were so nice and didn’t mind when I asked for a water at the window. Very very good service and very very good food and drinks. Drinks actually came from the waters of the garden of Eden.
- DMDestiny MorganoOct 30, 20251.0If I could give this place 0 stars, I certainly would. The past three times I've gone here, my drinks were completely wrong, I was upcharged for things I didn't ask for (extra swirl? random upcharge with no description?), and everything tasted terrible. Sucks because it's on my way to work but I won't be coming back.
- RSray suraceOct 29, 20253.0Order a grilled cheese waiting in drive thru got it got to red light opened up and it was cold it was a pricey grilled cheese
- AMAmanda MuzichuckOct 12, 20255.0We just stopped here so my boyfriend could get a black coffee. When we pulled up the woman told us she’d be with us in just a moment. We sat there for maybe 3 minutes max before she came back on to take our order. We pulled around to pay and she told there was no charge because we had to wait. My boyfriend doesn’t come across as the nicest person in the world so he didn’t sound grateful to this. However I thought it was incredibly nice of her to do that especially considering it wasn’t that long of a wait at all. I imagine she’s the only one working and likely needed a bathroom break (or hell even maybe a quick smoke break). Whatever the reason I don’t personally care. I’m also not one of those people who demand immediate service right away and understand that most of these places are terribly understaffed and that it’s likely going to take a little longer to get my order in and paid for. Anyway, I feel bad that my boyfriend came across as ungrateful and just wanted to acknowledge the generosity of the woman working today (10/12/25 at 5:15pm). Wish I knew her name to be able to acknowledge her by name as she deserves. But whoever you are, I really appreciate your generosity for something that really wasn’t that big of a deal to us. We never would’ve expected a free coffee for that but am grateful nonetheless. Thank you 😊❤️
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' at 1523 Banksville Rd, Pittsburgh, PA?
This Dunkin' location is open Monday to Thursday and Sunday from 4:30 AM to 9:00 PM, and on Friday and Saturday from 4:30 AM to 10:00 PM.
Does this Dunkin' location offer drive-thru service?
Yes, this location offers drive-thru service only; customers cannot walk inside to place or pick up orders.
Can I order ahead using a mobile app for this Dunkin'?
Yes, you can order ahead using the Dunkin' mobile app available on both Apple App Store and Google Play Store for a fast grab and go experience.
What types of meals are served at this Dunkin' location?
This Dunkin' serves breakfast, lunch, and brunch meals with a menu that includes coffee, espresso, breakfast sandwiches, donuts, and tea.
Does this Dunkin' provide delivery and curbside pickup services?
Delivery is available at this location, but curbside pickup is not offered; drive-thru and mobile app ordering are the primary options.
What are some nearby dining options to Dunkin' at 1523 Banksville Rd?
Nearby dining options include Beto's Pizza for Italian cuisine, Arby's for fast food sandwiches, and Gaetano's Banquet Center & Catering for Italian food and catering services.
Are there any nearby hotels or accommodations near this Dunkin' location?
Yes, nearby hotels include Fop Fort Pitt Lodge and Oncommand Mamott Hotel, which also features an Indian restaurant.
What automotive services are available near Dunkin' at 1523 Banksville Rd?
Nearby automotive services include Nick Hall's Auto Sales for used cars, Arlington Auto Body Services for repairs and towing, and Autoimage Pittsburgh for car window tinting and restoration.
Is free Wi-Fi available at this Dunkin' location?
Yes, free Wi-Fi is available for customers at this Dunkin' location.
How can I contact this Dunkin' location for inquiries or orders?
You can reach them by phone at +1 412-415-8876 or visit their website at https://locations.dunkindonuts.com/en/pa/pittsburgh/1523-banksville-rd/359540 for more information.