Location.com logo
Brand Certified

Dunkin'

3.8
(760 reviews)

Business Details

(412) 421-1560
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Pittsburgh, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
4578 Browns Hill Rd, Pittsburgh, PA
15217, United States

Hours

Reviews

3.8
760 reviews
5 stars
355
4 stars
163
3 stars
90
2 stars
37
1 star
115

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional staff, with many customers experiencing incorrect orders and poor service.

Product Availability

Customers frequently complained about the lack of available donuts and other menu items, often finding limited selections.

Cleanliness

Several reviews mentioned unsanitary conditions, including unpleasant odors and dirty restrooms.

Order Accuracy

Many customers reported receiving incorrect orders, leading to frustration and dissatisfaction.

Speed of Service

Customers noted long wait times both in-store and at the drive-thru, with some experiencing delays of over 20 minutes.
  • II
    ItsMeTinyy
    Feb 21, 2026
    1.0
    This Dunkin is probably the worst Dunkin in Pittsburgh hands down. Every drink I had was absolutely terrible and they never have a variety of donuts available.
  • MC
    Mindy Caplan
    Feb 17, 2026
    1.0
    I was disgusted by front end person who was trying to get her hair in a ponytail several times while making my drink and getting my donut. She kept saying how do I get the smell of donuts out of my hair. When I ordered my iced vanilla latte, she had to ask 3 times if I wanted anything in it. I asked what was a particular donut. Instead of answering, she said will that all? Maybe it was the ear bud in her right ear? At 9:45am they only had about 6 choices for donuts- not even sugar or glazed. I will not be back.
  • NC
    Norman Cochran
    Feb 15, 2026
    1.0
    Waited in line inside for 20 minutes and no one even took my order. Worst Dunkin’ ever
  • AM
    Aaren McMichael
    Jan 23, 2026
    5.0
    Well her sandwich isn't half frozen like at the Dunkin by her place, so I guess this is the good Dunkin now.
  • AC
    Andy Chen
    Jan 21, 2026
    5.0
    Great staff. Thank you

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 4578 Browns Hill Rd, Pittsburgh, PA?

Dunkin' at 4578 Browns Hill Rd is open from 4:30 AM to 9:00 PM Monday through Thursday and Sunday, and until 10:00 PM on Friday and Saturday.

Does Dunkin' offer delivery and curbside pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: