Dunkin'

3.8
755 reviews

Business Details

(412) 421-1560
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Pittsburgh, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
4578 Browns Hill Rd, Pittsburgh, PA
15217, United States

Hours

Reviews

3.8
755 reviews
5 stars
354
4 stars
162
3 stars
90
2 stars
37
1 star
112

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional staff, with many customers expressing frustration over incorrect orders and lack of acknowledgment.

Order Accuracy

A significant number of customers reported issues with incorrect orders, missing items, and poor handling of requests for corrections.

Cleanliness

Several customers noted unsanitary conditions inside the store, including unpleasant odors and dirty bathrooms.

Product Availability

Customers frequently complained about the lack of available donuts and other menu items, especially during peak hours.

Drive-Thru Experience

While some customers praised the speed of the drive-thru, many others reported long wait times and poor service during busy periods.
  • AM
    Aaren McMichael
    Jan 23, 2026
    5.0
    Well her sandwich isn't half frozen like at the Dunkin by her place, so I guess this is the good Dunkin now.
  • AC
    Andy Chen
    Jan 21, 2026
    5.0
    Great staff. Thank you
  • RS
    Rome Sammy
    Jan 1, 2026
    1.0
    Manager Jerome is rude light skin guy with dread in a poney tail. , I ask for a coffee with 3 of everything they gave me my order wrong and when I asked for it too be corrected he gave me attitude, I asked for his boss number he said he doesn’t know the number but he doesn’t care because he wouldn’t be fired anyway
  • LK
    Laura Kane
    Dec 8, 2025
    1.0
    Bad
  • JT
    James “Jimmy” Talarico
    Dec 6, 2025
    1.0
    This place is very ableist towards the most vulnerable population in the world, the disabled. When you are rude to those with disabilities via discrimination, you are very much keeping racism alive because racism is rooted from ableism. Be kinder to the disabled customers

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 4578 Browns Hill Rd, Pittsburgh, PA?

Dunkin' at 4578 Browns Hill Rd is open from 4:30 AM to 9:00 PM Monday through Thursday and Sunday, and until 10:00 PM on Friday and Saturday.

Does Dunkin' offer delivery and curbside pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

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Certified February 08, 2026Yext Knowledge Graph
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