Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Pittsburgh, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.8
753 reviews
5 stars
352
4 stars
162
3 stars
90
2 stars
37
1 star
112
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional staff, with many customers expressing frustration over incorrect orders and poor service.
Order Accuracy
A significant number of customers reported issues with incorrect orders, including missing items and wrong drinks.
Cleanliness
Several reviews mentioned unpleasant odors inside the store and dirty conditions, particularly in the bathrooms.
Product Availability
Customers frequently noted that popular items, especially donuts, were often unavailable or stale.
Speed of Service
Many customers experienced long wait times, particularly during busy hours, leading to dissatisfaction with the service.
- RSRome SammyJan 1, 20261.0Manager Jerome is rude light skin guy with dread in a poney tail. , I ask for a coffee with 3 of everything they gave me my order wrong and when I asked for it too be corrected he gave me attitude, I asked for his boss number he said he doesn’t know the number but he doesn’t care because he wouldn’t be fired anyway
- LKLaura KaneDec 8, 20251.0Bad
- JTJames “Jimmy” TalaricoDec 6, 20251.0This place is very ableist towards the most vulnerable population in the world, the disabled. When you are rude to those with disabilities via discrimination, you are very much keeping racism alive because racism is rooted from ableism. Be kinder to the disabled customers
- JSJulian SimpsonNov 16, 20252.0Drive through closes before it’s time before the store drive though hours are complete staff close and go home very bad for business and customers I sure won’t be coming back to this location
- KYKiera YoungOct 24, 20251.0They are rude. I was given the wrong order and had to ask for a refund after they didn't have what I ordered. They tried to substitute the missing item with something half the price. This is the second time my very simple order was messed up. Also, it smelled like sewage in there.
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' at 4578 Browns Hill Rd, Pittsburgh, PA?
Dunkin' at 4578 Browns Hill Rd is open from 4:30 AM to 9:00 PM Monday through Thursday and Sunday, and until 10:00 PM on Friday and Saturday.
Does Dunkin' offer delivery and curbside pickup services?
Yes, Dunkin' offers both delivery and curbside pickup services.
What new and seasonal drinks are available at Dunkin' for the holiday season?
Dunkin' features the new Cookie Butter Cloud Latte, the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher for the holiday season.
Can I order ahead through a mobile app for Dunkin'?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android.
What meals does Dunkin' serve?
Dunkin' serves breakfast, lunch, and brunch meals.
Does Dunkin' have a drive-thru at this location?
Yes, this Dunkin' location features a drive-thru for convenient service.
What kind of food and beverages can I find at Dunkin'?
Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea, with over 50 varieties of donuts and dozens of premium beverages.
Are there any notable nearby places I can visit around Dunkin' on Browns Hill Rd?
Nearby you can visit the Great Allegheny Passage park, which is great for hiking and mountain biking, or enjoy a meal at Jersey Mike's Subs, Pardon My Cheesesteak, or Hokkaido Seafood Buffet.
How can nearby transit or services help customers reach Dunkin'?
Customers can find Dunkin' conveniently located near the T-Mobile store and gas station Speedway, making it easy to combine errands with a coffee or snack stop.
Are there other food options near Dunkin' for a varied dining experience?
Yes, nearby dining options include Wendy's for fast food burgers, Bruster's Real Ice Cream for desserts, and IHOP for breakfast and brunch favorites.