Dunkin'

Reviews

• KH

  Kila H

  Nov 13, 2025
  1.0
  I was just gonna take my receipt back for a refund but it seems I wasn't given a receipt. I went to the drive through and ordered two hot drinks nothing crazy. Waited 5 minutes before someone even came to take my card then came more waiting. I ended up leaving without my drinks as I didn't anticipate setting aside 10 minutes for two coffees.
• SA

  Safiya Al-Hindi

  Nov 12, 2025
  5.0
  I would like to take the time to highlight a young man on night duty today named Bailey. We were waiting and as we looked through the drive thru window we saw this individual take genuine time and care to make our drinks and treated us with nothing but kindness and professionalism. I could tell he was trying not to make us wait but I didn’t see anybody come to his help. As someone who used to be a barista, Bailey exemplifies the kind of energy I can appreciate about getting a warm cup of coffee on a cold night. I didn’t have the best day today but seeing the sincerity of the simplicity of his task stood out to me in a world where nobody wants to work anymore made me smile. He has the heart for this job. I hate to see that overlooked. This might seem like a simple coffee run that went smooth but as someone who knows how valuable earning a paycheck is and how working is time/energy consuming, this young man deserves to be noticed for doing a job well done. It’s this kind of energy that makes people want to come back. It was worth waiting an extra few minutes to make sure our orders were made well. If there were any other staff with him that night, he could’ve had the help but to management- you have a strong work ethic in this man. He doesn’t need the help but don’t take advantage of it. It’s why good people leave. I pray you treat him well and allow him to flourish with your company. I love Dunkin and im glad this one cares. Bailey, if you’re reading this- keep doing what you are. Your sincerity in an everyday duty was noticed. And appreciated. Thanks for the wonderful coffee :)
• GH

  Georgette Hamdy

  Nov 11, 2025
  1.0
  I was at the Harmarville Dunkin’ Donuts, and I ordered a medium chai tea but when I got home and started drinking it, it was coffee and there was no flavor to it. It just had milk in it. That was the worst experience that I ever had with Duncan and I’ll never go back to the Dunkin in harmarville ever I used to go in there at least three or four days a week and now because of this messed up I will not go in there when I explain to the worker what I want it three different times and he also messed up on the buttercream, the butter pecan iced coffee instead of putting one pump of the butter butter pecan in there, he added Four pumps of the butter pecan in one of the liquid sugar when it should’ve been one pump of butter pecan and four pumps of the liquid sugar, and we spend at least $40 in there each time we went
• RR

  Rachel Rocco

  Nov 9, 2025
  2.0
  Please educate your employees on what the cookie butter cloud latte is. We ordered and they told us it’s just milk with cold foam, that they were told no espresso goes in the drink. It’s a latte….of course there is espresso in the drink!! Instead of remaking they poured the espresso on top of the drink so the cold foam was no longer but atleast it wasn’t just milk with cold foam anymore. 🤦🏻‍♀️
• JH

  Julie Hartsock

  Nov 1, 2025
  3.0
  Drive through was slow

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