Dunkin'

3.8
407 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Pittsburgh, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2961 W Liberty Ave, Pittsburgh, PA
15216, United States

Hours

Reviews

3.8
407 reviews
5 stars
196
4 stars
88
3 stars
42
2 stars
21
1 star
60

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported inconsistent service, with some praising friendly staff while others noted rude or inattentive behavior.

Food Freshness

Many reviews highlighted issues with stale or expired food items, particularly donuts and drinks, leading to dissatisfaction.

Order Accuracy

A significant number of customers experienced problems with incorrect orders, including missing items and wrong modifications.

Cleanliness

Several reviews mentioned unsanitary conditions in the store, impacting the overall customer experience.

Staff Efficiency

Customers noted slow service and long wait times, particularly during busy hours, indicating a need for better management and staffing.
  • WW
    Whitnee
    Nov 10, 2025
    5.0
    Really good coffee
  • KJ
    Kaleb Jovanni
    Oct 14, 2025
    5.0
    We were given plenty of time to decide.
  • DN
    Donna Nyiri
    Oct 11, 2025
    5.0
    the baker is great and cares. I think her name is Paula. she does an excellent job.
  • KM
    Kim Miller
    Sep 30, 2025
    5.0
    My order placed with the app is always ready when I get there. They always make it correctly even though it's probably an annoying order. The people are always super nice and very welcoming. I highly recommend this location.
  • CC
    Chrissy
    Jul 19, 2025
    1.0
    Come here frequently, but today was probably my last visit. Ordered online, went inside and was hit with the smell of rotten milk or cream. Got a little nervous, picked up my stuff and left. One sip and I could tell my drink was made with something expired, most likely the cream. It’s sour, foaming, and clumping. Absolutely disgusting. I come before work normally and the workers are always the sweetest, but I just can’t and will not spend my money in a place that thinks using expired product is okay to serve to the public. I’ve already gotten sick from the two sips I took. It’s unfortunate but I won’t be back.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 2961 W Liberty Ave in Pittsburgh?

Dunkin' in Pittsburgh is open from 4:30 AM to 9:00 PM Monday through Thursday and Sunday, and from 4:30 AM to 10:00 PM on Friday and Saturday.

Does Dunkin' offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services.