Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Pittsburgh, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.0
503 reviews
5 stars
257
4 stars
102
3 stars
63
2 stars
25
1 star
56
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported frequent issues with incorrect orders and missing items.
Product Quality
Numerous reviews mentioned stale donuts and poor food quality, particularly with breakfast items.
Service Speed
Customers experienced long wait times, especially in the drive-thru, leading to frustration.
Staff Attitude
While some staff were praised for being friendly, others were noted as rude or unprofessional.
Drive-Thru Issues
The drive-thru often backs up onto the main road, causing safety concerns and delays.
- AAAlexNov 15, 20251.0Coming from someone who works in customer service, this place genuinely makes me question who they’re hiring. It’s been every time I’ve ordered from here that something about my order is wrong, or doesn’t taste right. I’ve had multiple parts of my order either missing or incorrect, and I understand that it’s on a busy road, but I don’t take being busy or understaffed as an excuse because I literally work DOWNTOWN and we have about four people on shift everyday. Being busy does not mean rush so much you’re messing up every other order. Another thing worth mentioning, if you’re seriously understaffed, the upper management of this place needs to take hiring more seriously. I know several people who applied here, were interviewed, and then never received any kind of follow-up afterwards. At this point, I’m genuinely surprised this location hasn’t been shut down for how poorly it’s being run.
- KMKim MillerNov 11, 20253.0I put an order for drinks in the app and selected to pick up in the drive thru. I have a kind of pain in the butt iced latte order and they forget the cold foam more often than not but in addition to that they gave me some weird berry drink, maybe??, instead of normal iced tea. A rather gross surprise when not expected. The other thing thats probably just a me thing is that the employee handing you the drinks puts her entire palm on the lid as she hands it out the window. I get a lid that doesnt need a straw and for some reason, again probably a weird me quirk, that grosses me out. Overall, they are normally very nice but its a bit annoying when I still have to walk in to get the correct order. I'll stuck to the West Liberty Ave location when possible.
- MSMike SzwarcOct 6, 20253.0Need to be more consistent.
- AEAlicia EperthenerSep 27, 20251.0Every single time I get a donut in a damn bag, it ends up all in and on the bag and cannot get it off!
- KLKyle LoewyJul 5, 20251.0Waste of my time and money. Please don’t say that you have donuts and you don’t have donuts. It is your job to check the inventory and make more donuts if a customer requests it. I am never going to Dunkin’ Donuts again. I am deleting this app. You wasted my time and my money and it was just a big inconvenience. The reason I placed the order is because I wanted donuts you made the order meaningless. Thanks for nothing
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Pittsburgh, PA?
Dunkin' in Pittsburgh, PA is open from 4:30 AM to 9:00 PM Monday through Thursday and Sunday, and until 10:00 PM on Fridays and Saturdays.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
What special seasonal drinks does Dunkin' currently offer?
Dunkin' offers new holiday drinks including the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Can I order Dunkin' products ahead of time through an app?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android for a fast grab and go experience.
What types of meals are served at this Dunkin' location?
This Dunkin' serves breakfast, brunch, and lunch items.
Is there a drive-thru available at this Dunkin' location?
Yes, this Dunkin' location has a drive-thru service to provide convenient service.
What kind of food and beverages can I expect at Dunkin'?
Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea, offering over 50 varieties of donuts and a variety of premium beverages.
Which nearby hospital can I visit after or before stopping by Dunkin'?
Brentwood Neighborhood Hospital and AHN Brentwood Neighborhood Hospital are nearby medical facilities you can visit before or after your Dunkin' stop.
Are there nearby convenience stores where I can shop around Dunkin'?
Yes, 7-Eleven and 51 International Market - Namaste Kaka are nearby convenience stores near Dunkin' for any quick shopping needs.
What are some nearby restaurants I can visit along with Dunkin'?
Nearby restaurants include Domino's Pizza, Gorman's Pub, Bobby's Lounge, Portofino's Pizza & Pasta, Champions Sports Bar & Grill, Dawong Kitchen, and Clara's Pittsburgh Pierogies.