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Dunkin'

4.0
(506 reviews)

Business Details

(412) 885-1475
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Pittsburgh, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3200 Saw Mill Run Blvd, Pittsburgh, PA
15227, United States

Hours

Reviews

4.0
506 reviews
5 stars
259
4 stars
103
3 stars
63
2 stars
25
1 star
56

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders, including wrong drinks and missing items.

Product Quality

Several reviews mentioned stale donuts and food items, indicating inconsistency in product freshness.

Service Speed

Customers experienced long wait times, especially in the drive-thru, leading to frustration.

Staff Attitude

While some reviews praised friendly staff, others noted rude service and lack of professionalism.

Drive-Thru Issues

The drive-thru often backs up onto the main road, causing safety concerns and delays.
  • MW
    Marjorie Wells
    Jan 5, 2026
    5.0
    It’s what I love about Dunkin, always reliable with great coffee, fresh donuts and good service!
  • MM
    MockingjayYT
    Dec 6, 2025
    1.0
    Overrated products. Both the Boston Cream and jellied filled are like maybe only 25% filled, the rest is just donut dough. All of their donuts are just shipped in frozen and thawed out. They are so tasteless.
  • KM
    Kim Miller
    Nov 11, 2025
    3.0
    I put an order for drinks in the app and selected to pick up in the drive thru. I have a kind of pain in the butt iced latte order and they forget the cold foam more often than not but in addition to that they gave me some weird berry drink, maybe??, instead of normal iced tea. A rather gross surprise when not expected. The other thing thats probably just a me thing is that the employee handing you the drinks puts her entire palm on the lid as she hands it out the window. I get a lid that doesnt need a straw and for some reason, again probably a weird me quirk, that grosses me out. Overall, they are normally very nice but its a bit annoying when I still have to walk in to get the correct order. I'll stuck to the West Liberty Ave location when possible.
  • MS
    Mike Szwarc
    Oct 6, 2025
    3.0
    Need to be more consistent.
  • AE
    Alicia Eperthener
    Sep 27, 2025
    1.0
    Every single time I get a donut in a damn bag, it ends up all in and on the bag and cannot get it off!

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Pittsburgh, PA?

Dunkin' in Pittsburgh, PA is open from 4:30 AM to 9:00 PM Monday through Thursday and Sunday, and until 10:00 PM on Fridays and Saturdays.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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