Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Pittsburgh, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.7
580 reviews
5 stars
257
4 stars
119
3 stars
76
2 stars
26
1 star
102
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported slow service, long wait times, and incorrect orders, leading to frustration.
Cleanliness
Multiple reviews highlighted unsanitary conditions, including dirty floors and counters, contributing to a negative dining experience.
Staff Attitude
While some customers praised friendly staff, many others noted rudeness and lack of professionalism from employees.
Food Quality
Several customers complained about food being undercooked, stale, or not meeting expectations, particularly with specific items like bacon and sandwiches.
Management Issues
Reviews indicated poor management practices, including inadequate staffing and inventory issues, affecting overall customer satisfaction.
- RHRoma HendricksNov 2, 20251.0This place genuinely sucks and the kids that run it are incompetent. If im paying $5 for 8 pieces of bacon i expect 8 pieces of bacon, and when i ask about why i am getting shorted on my expensive bacon i dont need the attitude. Needs better management and training. Won’t be back for a while.
- JKJim Dutcher (kalamatakat)Sep 30, 20251.0Just don't go here. The tea was completely see through. Looked like 1 tea bag per gallon of water. Less is means as much ice as possible. No tickets were sold out of the window for 15 minutes while the line kept growing. When asked if is really the color if the tea. Two employees looked at me and contemptuously said yes. I mentioned that I probably won't be back, they both said ok If they thinks it's ok u guess it is. JUST DONT GO HERE.
- MHMatthew HughesSep 27, 20251.0No longer shop here. Kiosk only, no cashier.
- O7owolfe 7Sep 7, 20251.0Received the wrong order, terrible service, extremely slow, and unhelpful staff that had none of their products ready and had all their orders mixed up, can’t believe I paid for the wrong food and such bad service with it
- MHMarjorie HubbardJul 30, 20251.0This place is so dirty first thing in the morning. I walked in there to order the floor and rug in the entry way were so disgusting. The counter was dirty and sticky . I couldn't even order I walked right out and went to McDonald's. This place is filthy eat there at your own risk
Frequently Asked Questions About Dunkin'
What are the regular opening hours for Dunkin' at 3907 Forbes Ave, Pittsburgh?
Dunkin' at 3907 Forbes Ave in Pittsburgh is open daily from 4:30 AM to 10:00 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
What special seasonal drinks are available at Dunkin' during the holiday season?
During the holiday season, you can try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Can I order ahead using a mobile app at this Dunkin' location?
Yes, you can order ahead for a fast grab-and-go experience using the Dunkin' mobile app available on both iOS and Android.
What types of food and beverages does this Dunkin' serve?
This Dunkin' serves coffee, espresso, breakfast sandwiches, donuts, tea, and more, catering to breakfast, lunch, and brunch meals.
Is this Dunkin' location family-friendly and does it have free Wi-Fi?
Yes, Dunkin' welcomes families and provides free Wi-Fi for customers.
Are there any other coffee shops or eateries near this Dunkin'?
Nearby places include Capriotti's Sandwich Shop, Melt'd restaurant, Hemingway's Cafe, Viva Los Tacos, The Original Hot Dog Shop, Five Guys, Panera Bread, and Noodles & Company, offering a variety of dining options.
How can I use nearby Pitt Law School facilities when visiting Dunkin'?
The University of Pittsburgh School of Law and associated buildings like Pitt Law Tax and Barco Law Library are near Dunkin', making it a convenient spot for coffee or meals before or after your classes or meetings there.
Are there recreational or shopping spots close to Dunkin' where I can visit?
Yes, Forbes Digital Plaza offers arts and entertainment nearby, while New Balance Pittsburgh is a retail store close by for sportswear and shoes.
Does this Dunkin' location have a drive-thru service?
No, this Dunkin' location does not have a drive-thru service.