Dunkin'

3.7
389 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Pittsburgh, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
601 Grant St, Pittsburgh, PA
15219, United States

Hours

Reviews

3.7
389 reviews
5 stars
168
4 stars
87
3 stars
48
2 stars
23
1 star
63

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, disorganization, and staff being unhelpful or rude.

Hygiene Concerns

Multiple reviews highlighted unsanitary conditions and poor food handling practices.

Product Availability

Many customers expressed frustration over the lack of available donuts and other menu items during peak hours.

Staff Performance

While some staff were praised for their friendliness and efficiency, others were criticized for being inattentive or unprofessional.

Mixed Food Quality

The quality of food and drinks was inconsistent, with some customers enjoying their orders while others received stale or poorly made items.
  • BS
    Bintang simanullang
    Dec 13, 2025
    1.0
    The manager was very rude.... I order bacon jam grilled cheese... but I asked to take out the bacon... The cashier said he would do that. But the manager said no, and returned my money... She asked me would I order another sandwich? Because she didn't want make sandwich without bacon if you order bacon jam grilled cheese (event I paid full price)
  • PG
    Patty Goffas
    Oct 3, 2025
    5.0
    The donuts were delicious! I highly recommend the Dunkin' Midnight.
  • HA
    Hamna Asif
    Sep 29, 2025
    1.0
    Went there at 12pm today to avail the National Coffee Day deal after walking for 20 minutes. I couldn’t download their app. Staff refused to help. And the barista gave me attitude for no reason and said right to my face, “I gotta make all this coffee!” Went to another coffee shop.Never coming back. Pathetic lol.
  • AW
    Austin Walters
    Sep 23, 2025
    1.0
    Most of the time it’s fine but like today idk it’s the white 5’4 skinny girl with the blue button shirt and ponytail, she’s under the influence or something she made 1 outta 6 items on my order and than proceeded to keep making the order in batches every time I corrected her so she made the drink then 3 more items then 2 more and finally the last one and it took me 20 mins to get a mobile order 10 mins after placing and arriving to the store
  • NN
    Nicole
    Aug 30, 2025
    5.0
    How could I give Dunkin’ anything less than 5 stars when they sponsor the Banana Ball? That alone deserves MVP status. And let’s be clear—we’re tailgater fans! Gater up! So no striking out the tailgaters here. 😂 Now, about my visit: when I ordered, the staff told me right away they were running behind on food. And wow… they weren’t kidding. Thirty minutes later my bagel bites and hash browns finally made it out. Thankfully, I had my coffee in hand to sip while I waited. Even with a long line and a couple of Karens in the mix, the staff stayed friendly and professional. I actually appreciated the honesty upfront—it let me decide if I wanted to wait (and I did, because hot Dunkin’ food is worth it). Coffee, food, and staff that can handle chaos? Still a 5-star run in my book.

Frequently Asked Questions About Dunkin'

What are the regular operating hours of Dunkin' at 601 Grant St, Pittsburgh, PA?

Dunkin' at 601 Grant St is open Monday to Friday from 6:00 AM to 6:00 PM, and on weekends from 6:00 AM to 4:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.