Dunkin'

3.7
387 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Pittsburgh, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
601 Grant St, Pittsburgh, PA
15219, United States

Hours

Reviews

3.7
387 reviews
5 stars
168
4 stars
86
3 stars
48
2 stars
23
1 star
62

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, long wait times, and disorganization, particularly during busy hours.

Staff Behavior

Feedback highlighted inconsistent staff behavior, with some employees being friendly and helpful, while others were described as rude or unprofessional.

Hygiene Concerns

Several reviews mentioned unsanitary conditions, including uncleanliness in the store and improper food handling practices.

Product Availability

Customers frequently noted that the store often ran out of popular items, including donuts and bagels, leading to disappointment.

Mixed Food Quality

While some customers enjoyed the coffee and donuts, others reported issues with stale or poorly made food items.
  • PG
    Patty Goffas
    Oct 3, 2025
    5.0
    The donuts were delicious! I highly recommend the Dunkin' Midnight.
  • HA
    Hamna Asif
    Sep 29, 2025
    1.0
    Went there at 12pm today to avail the National Coffee Day deal after walking for 20 minutes. I couldn’t download their app. Staff refused to help. And the barista gave me attitude for no reason and said right to my face, “I gotta make all this coffee!” Went to another coffee shop.Never coming back. Pathetic lol.
  • AW
    Austin Walters
    Sep 23, 2025
    1.0
    Most of the time it’s fine but like today idk it’s the white 5’4 skinny girl with the blue button shirt and ponytail, she’s under the influence or something she made 1 outta 6 items on my order and than proceeded to keep making the order in batches every time I corrected her so she made the drink then 3 more items then 2 more and finally the last one and it took me 20 mins to get a mobile order 10 mins after placing and arriving to the store
  • NN
    Nicole
    Aug 30, 2025
    5.0
    How could I give Dunkin’ anything less than 5 stars when they sponsor the Banana Ball? That alone deserves MVP status. And let’s be clear—we’re tailgater fans! Gater up! So no striking out the tailgaters here. 😂 Now, about my visit: when I ordered, the staff told me right away they were running behind on food. And wow… they weren’t kidding. Thirty minutes later my bagel bites and hash browns finally made it out. Thankfully, I had my coffee in hand to sip while I waited. Even with a long line and a couple of Karens in the mix, the staff stayed friendly and professional. I actually appreciated the honesty upfront—it let me decide if I wanted to wait (and I did, because hot Dunkin’ food is worth it). Coffee, food, and staff that can handle chaos? Still a 5-star run in my book.
  • SM
    Shayla Meyersen
    Aug 11, 2025
    3.0
    A MAN walked in on me when I was in the bathroom and made me feel violentated !!!!!!!!!!!!!!!!!!!!! I kept yellin I’MIN HERE I’M IN HERE !!! While he put the numbers in the door but he still opened it anyway and he closed it up relaly quickly but it was EMBARRASSSING AND I dint excpect this to happen when the code for the bathroom was SO LONG it was like a phone NUMBER

Frequently Asked Questions About Dunkin'

What are the regular operating hours of Dunkin' at 601 Grant St, Pittsburgh, PA?

Dunkin' at 601 Grant St is open Monday to Friday from 6:00 AM to 6:00 PM, and on weekends from 6:00 AM to 4:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.