Brand Certified
Dunkin'
3.7(391 reviews)
Certified by Dunkin' • Mar 01, 2026
Business Details
601 Grant St, Pittsburgh, PA
15219, United States
Certified by Dunkin' • Mar 01, 2026
(412) 281-4070
Certified by Dunkin' • Mar 01, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Mar 01, 2026
About
Certified by Dunkin' • Mar 01, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Pittsburgh, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inNot available
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Mar 01, 2026
Hours
Certified by Dunkin' • Mar 01, 2026
Reviews
3.7
391 reviews
5 stars
168
4 stars
87
3 stars
48
2 stars
23
1 star
65
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported slow service, disorganization, and staff shortages, leading to long wait times and incorrect orders.
Food Quality
Many reviews highlighted poor food quality, including stale donuts and improperly made drinks, contributing to customer dissatisfaction.
Staff Performance
While some employees received praise for their friendliness and efficiency, others were criticized for rudeness and lack of professionalism.
Hygiene Concerns
Several customers expressed concerns about cleanliness and hygiene practices in the store, particularly regarding food handling.
Mobile Order Problems
Customers experienced issues with mobile orders, including items being forgotten or not prepared correctly, leading to frustration.
- NNNathanCEFeb 1, 20261.0This place is ran terribly. Just about everyone working there has given up. There is no working lighting in the sitting area, so its dark and dirty with unused charging cables cluttered around outlets. I ordered a sweet tea, bacon sausage egg & cheese sandwich, and the bagel bites with cheese in them. I sat down and waited about 10 minutes and went back up to check the status of my order, only to see its been sitting there getting cold. The employees don't call out your order number, at least loud enough to where you can hear it. Fine. I didn't get the bagel bites nor my sweet tea. My friend didn't get the doughnut he ordered. My sandwich tasted like it's been sitting there for a while. I had to wait at the pickup counter for an employee to actually acknowledge me. The tea I eventually got was not a sweet tea. I gave up, threw it out, and left. This place is a horribly managed mess and it will not change until enough people speak up about it.
- MDMiss DelJan 31, 20261.0Could someone tell the food line to stop letting the egg sit on the steel counter to get cold? Also, your coffee is constantly burned. On a good note, The young lady damion (I'm probably misspelling that) and the guy Lucas deserve praise and a raise. These two are incredible and go above and beyond every time. Good on them! ✨❤️
- BSBintang simanullangDec 13, 20251.0The manager was very rude.... I order bacon jam grilled cheese... but I asked to take out the bacon... The cashier said he would do that. But the manager said no, and returned my money... She asked me would I order another sandwich? Because she didn't want make sandwich without bacon if you order bacon jam grilled cheese (event I paid full price)
- PGPatty GoffasOct 3, 20255.0The donuts were delicious! I highly recommend the Dunkin' Midnight.
- HAHamna AsifSep 29, 20251.0Went there at 12pm today to avail the National Coffee Day deal after walking for 20 minutes. I couldn’t download their app. Staff refused to help. And the barista gave me attitude for no reason and said right to my face, “I gotta make all this coffee!” Went to another coffee shop.Never coming back. Pathetic lol.
Frequently Asked Questions About Dunkin'
What are the regular operating hours of Dunkin' at 601 Grant St, Pittsburgh, PA?
Dunkin' at 601 Grant St is open Monday to Friday from 6:00 AM to 6:00 PM, and on weekends from 6:00 AM to 4:00 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
What special holiday drinks are currently available at this Dunkin' location?
During the holiday season, you can enjoy the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher at this Dunkin' store.
How can I place an order ahead of time at this Dunkin' store?
You can order ahead by using the Dunkin' mobile app available on the Apple App Store and Google Play Store for a fast grab and go experience.
What meals does this Dunkin' location serve?
This Dunkin' serves breakfast, brunch, and lunch.
Does the Dunkin' at 601 Grant St have a drive-thru service?
No, this Dunkin' location does not have a drive-thru service.
What are some nearby places a visitor can explore before or after visiting Dunkin'?
Visitors can explore nearby landmarks and attractions such as the James Reed Building, Pittsburgh & Steubenville Extension Railroad Tunnel, and Steel Plaza train station.
Which nearby restaurants can I visit around the Dunkin' on 601 Grant St for a meal option other than coffee and donuts?
You can visit nearby restaurants including Zio Vito NY Pizzeria for pizza or QDOBA Mexican Eats for Mexican cuisine.
What nearby transit options are available for customers traveling to this Dunkin' location?
Steel Plaza train station, a nearby transit option and landmark, helps customers access the Dunkin' conveniently.
Does this Dunkin' location offer free Wi-Fi and accept credit and debit cards?
Yes, Dunkin' at 601 Grant St offers free Wi-Fi and accepts both credit and debit card payments.
Brand Certified Facts from Dunkin'
Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website