Dunkin'

3.7
463 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Pittsburgh, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
28 Market Square, Pittsburgh, PA
15222, United States

Hours

Reviews

3.7
463 reviews
5 stars
185
4 stars
116
3 stars
65
2 stars
24
1 star
73

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, including wrong items and missing components.

Service Speed

Customers frequently mentioned slow service, with long wait times for orders, especially during busy hours.

Cleanliness

Numerous reviews highlighted concerns about the cleanliness of the location, including dirty restrooms and dining areas.

Staff Training

Several reviews indicated a lack of training among staff, leading to mistakes in order preparation and customer service.

Customer Experience

While some customers praised friendly staff and good food, many expressed frustration with the overall experience due to service and cleanliness issues.
  • AJ
    Amy Jennings
    1 day ago
    5.0
    Always love Dunkin
  • FS
    Fenni S
    3 days ago
    5.0
    Love this Dunkin location, go there every time before work. Always nice and gets the order right! Great team there!
  • SD
    Shavontay Davenport
    Nov 11, 2025
    2.0
    This place is trifling!!! They don’t wipe down their tables chairs or anything I had to tell the lady 3 times that my food was cold just horrible all around and I won’t be back!!!
  • EG
    Erica Guris
    Nov 9, 2025
    5.0
    Dunkin' donuts one of my favorites ✅
  • MM
    Marshall Morse
    Sep 1, 2025
    4.0
    I usually love this Dunkin (and not only because it’s the only one close by) but I was a little disappointed today. It was empty besides us and like two other people which is rare, and yet it seemed like they didn’t even really look at the sticker on my cup. I ordered on the app out of convenience (two nearsighted people and a 2.5 year old doesn’t make for an easy ordering experience at the counter). I specifically ordered a *cold foam* cold brew. The cold foam cold brew and normal cold brew are separate menu items. When my drink came out without the cold foam, I figured they’d simply misread the sticker (no problem, it happens. I worked at the Curry Hollow Dunkin for literally just under 2 years), or saw that I added oatmilk and assumed I’d ordered the cold foam cold brew by mistake (since oatmilk is often ordered because of lactose intolerance. I just prefer it). So I let them know that I did want the cold foam. I was told that I had to specify that I wanted cold foam added… what? I did? I ordered a cold foam cold brew, it’s *in the name*. I don’t know if he just still didn’t realize that and thought I ordered a normal cold brew or what. I also didn’t taste the pumpkin swirl I ordered. I was in too much of a hurry to stay and have it properly fixed. I’ll continue going to that Dunkin as I normally don’t have any problems with them, but I’d like them to pay more attention to orders.

Frequently Asked Questions About Dunkin'

What are the opening hours of Dunkin' in Pittsburgh, PA?

Dunkin' Pittsburgh is open Monday to Friday from 5:00 AM to 8:00 PM, and on Saturdays and Sundays from 6:00 AM to 8:00 PM.

What types of meals does Dunkin' Pittsburgh serve?

Dunkin' serves breakfast, lunch, and brunch, offering a variety of options throughout the day.