Dunkin'

3.6
686 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Pittsburgh, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
800 W View Park Dr, Pittsburgh, PA
15229, United States

Hours

Reviews

3.6
686 reviews
5 stars
296
4 stars
128
3 stars
75
2 stars
54
1 star
133

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service are mixed; while some praise friendly staff, others report rude behavior and long wait times.

Food Quality

Many customers express disappointment with stale or incorrect food orders, particularly donuts and breakfast items.

Staffing Issues

Numerous reviews highlight understaffing as a major problem, leading to slow service and order inaccuracies.

Positive Experiences

Despite the negatives, several customers mention positive interactions with specific staff members who provide excellent service.

Location Challenges

The location is often crowded with limited parking, contributing to longer wait times and customer frustration.
  • JH
    Jen H
    Oct 30, 2025
    1.0
    Just horrible and rude!
  • SP
    Sarah Patricia
    Oct 30, 2025
    5.0
    I think this is the best Dunkin around the area. The workers are super nice and always make my drinks exactly how I want them. :)
  • BB
    B B
    Oct 11, 2025
    5.0
    10minute wait in drive thru. Saw someone walk in and they were out quick. Was first time coming to this one.. parking is tight. my order was on point though.
  • AW
    Autumn Wamsley
    Oct 4, 2025
    5.0
    a couple years ago i gave a 1 star review because the service was bad/rude and the food they gave me was stale, it’s been about 2 and a half years i decided to give them another try because my 6 year old missed the blueberry glazed donuts 😂 i’ve gone to them 3x within the lacoste months and they’ve been great, and the food is good now no longer stale 6 day old donuts!
  • BE
    Ben Engelhard
    Aug 31, 2025
    4.0
    This is the only local one and it gets crowded at peak times. At times it gets backed up so give yourself time in the morning.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Pittsburgh, PA?

Dunkin' in Pittsburgh is open Monday to Thursday from 4:30 AM to 9:00 PM, Friday and Saturday from 4:30 AM to 10:00 PM, and Sunday from 4:30 AM to 9:00 PM.

What type of food and beverages does Dunkin' serve?

Dunkin' serves coffee, espresso, breakfast sandwiches, donuts, and offers a variety of premium beverages. They have options for breakfast, lunch, and brunch.