Inconsistency in ice cream quality reported, with several customers receiving melted or poorly made items.
Customer Service
Mixed reviews on customer service; while some praised the friendly staff, others reported rude interactions and issues with order accuracy.
Speed of Service
Service speed is a common concern, with many customers noting long wait times, especially during busy periods.
Cleanliness and Atmosphere
Generally positive feedback on the cleanliness of the facility and the pleasant atmosphere, though some noted issues with staff behavior.
AH
Austin Hanobik
Nov 12, 2025
1.0
The inconsistency is big at this location. Sometimes the blizzards are fine and others are basically melted. The blizzard is advertised to be upside down and now I know why they don’t do that here.
GB
Go Bucs
Sep 16, 2025
5.0
My go to and I never have an issue.
The lady even knows my order at the drive-thru. I may have a problem 😂
JP
Jessica Praytor
Jul 24, 2025
4.0
My mom and I stopped by DQ for a sweet treat! The banana split and brownie sundae were AMAZING! And the young adults/ teens who were working were fast and respectful. Great Job!
RG
Rob at Those Guys
Apr 17, 2022
5.0
The line was long but the staff moved it along quickly. Our order was spot on and we got service with a smile.