Feedback indicates a mix of positive and negative experiences with staff, with some customers praising friendly service while others report rudeness and dismissive attitudes.
Product Quality
Many customers enjoyed the ice cream and cakes, but there were complaints about incorrect orders and unsatisfactory food quality.
Cleanliness
Some reviews highlight cleanliness and tidiness of the store, while others mention unsanitary conditions and poor hygiene among staff.
Service Speed
Customers generally noted quick service, although some experienced delays and issues with order accuracy.
BM
Bill Marucci
3 days ago
5.0
Great service
MR
McKenzie Russavage
Feb 10, 2026
1.0
We had our gender reveal cake made here and the lady who took my order was fantastic, went the extra mile, went to the back with the envelope to document everything, etc.
2 days later, the person making the cake called me and revealed the gender when asking a question.
When I called to explain my concerns with the manager she was very dismissive and said “usually the mom isn’t the contact person” and also tried to blame the person who took my order and said they didn’t document it well (when I know they did). She said “I don’t know what else you want me to say but the girl does feel bad.” Well imagine how I feel.
When I went to pick up the cake, they never removed the order form from the box and the gender was written there too. So clearly just no ability to handle these types of cakes or customer service in general!
AM
Arjun Muddasani
Feb 1, 2026
5.0
We Have Tried At Dairy Queen About 6-7 Months Ago And I Usually Only Order Milkshakes Their But Overall That Restaurant Is Kinda Good But Except That Restaurant Is Too Small It Could Only Fit About 6-7 People But Overall That Ice Cream Place Was Good I Would Rate This Place 11/10 And I Sm Coming Back Their Again
Frequently Asked Questions About Dairy Queen (Treat)
What type of treats does Dairy Queen (Treat) in Pittsburgh specialize in?
Dairy Queen (Treat) specializes in soft-serve ice cream and signature shakes, featuring Blizzard® Treats, soft-serve cones, frozen novelties, and ice cream cakes.
What are the regular opening hours for Dairy Queen (Treat) during weekdays?
From Monday to Thursday, Dairy Queen (Treat) is open from 10:45 AM to 9:00 PM, while on Friday it opens slightly earlier at 10:30 AM and closes at 9:15 PM.
Does Dairy Queen (Treat) have special hours on holidays?
Yes, Dairy Queen (Treat) has special holiday hours, including opening earlier or closing earlier on certain dates, and it is closed on Thanksgiving (2025-11-27) and Christmas Day (2025-12-25).
Does Dairy Queen (Treat) offer mobile ordering and exclusive app deals?
Yes, customers can download the Dairy Queen app for exclusive deals and enjoy mobile ordering and rewards.
Is Dairy Queen (Treat) family and kid friendly with amenities like seating and restrooms?
Yes, Dairy Queen (Treat) is family-friendly, welcomes children, provides seating including outdoor seating, restrooms, high chairs, wheelchair accessibility, and free WiFi.
How can I place an order for pickup at Dairy Queen (Treat)?
You can place an order for pickup online via their order URL at https://www.dairyqueen.com/en-us/order/pickup/n/42442/ .
Where is Dairy Queen (Treat) located in Pittsburgh?
Dairy Queen (Treat) is located at 268 Settlers Ridge Center Dr, Pittsburgh, PA 15205-1423, USA.
What nearby ice cream shops can I visit along with Dairy Queen (Treat)?
Nearby ice cream shops include Orange Julius and another Dairy Queen location, offering additional options for frozen treats in the area.
Are there nearby dining options close to Dairy Queen (Treat) for a complete outing?
Yes, nearby restaurants such as First Watch, P.F. Chang's, Blaze Pizza, Panera Bread, and Ciao 2! An Italian Cafe offer a variety of dining choices near Dairy Queen (Treat).
What local services and shops are near Dairy Queen (Treat) that I might find useful?
Nearby services include Verizon mobile phone store, UPS Access Point location, grooming at SportClips and Elliot's Barber Shop, beauty services like Luxor Nails Spa and European Wax Center, and health stores like GNC and The Vitamin Shoppe.
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Certified March 01, 2026Yext Knowledge Graph
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