Some customers praised the cleanliness of the restaurant, while others reported unsanitary conditions and a dirty environment.
Customer Service
Feedback on customer service was mixed, with some praising friendly staff and others reporting rude or uninterested employees.
Food Quality
Many customers enjoyed the food and ice cream, but there were complaints about incorrect orders, food quality, and items being served cold or poorly made.
Management Issues
Several reviews indicated dissatisfaction with new management and overall operational issues, including staff behavior and service efficiency.
Atmosphere
The atmosphere received mixed reviews, with some customers feeling unsafe or uncomfortable due to the presence of security cameras and staff behavior.
EP
Eric Petuska
5 days ago
5.0
pretty cool place
EG
Erica Guris
Sep 7, 2025
5.0
This store is so clean. From the booths to the bathroom. I'm very impressed I haven't been out for a while and sat at a fast food restaurant.
Thank you very clean for making me feel like a Queen 💗 👑.
Oh I want to add there is an 🏧.
DA
Dotun Aluko
Aug 20, 2025
1.0
They gave me the wrong blizzard. I told them it was wrong they proceeded to lie to me and it tell me it was the correct one when it was not
JR
Juan Rosales
Aug 3, 2025
5.0
Todo bien servicio rápido
EW
Evan Wood
Aug 1, 2025
3.0
This is a pretty good Dairy Queen location ice cream comes a little melted. The atmosphere is a little disconcerting, there are lots of security cameras and it is not the cleanest. I do not always feel the safest there.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill at 1223 E Carson St, Pittsburgh?
Dairy Queen Grill & Chill is open Monday through Thursday and Sunday from 10:30 AM to 9:00 PM, and on Fridays and Saturdays from 10:30 AM to 9:30 PM.
What types of food and treats can I expect at Dairy Queen Grill & Chill?
You can enjoy soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and ice cream cakes at Dairy Queen Grill & Chill.
Does Dairy Queen Grill & Chill offer services suitable for families and children?
Yes, Dairy Queen Grill & Chill welcomes families and children, offering a family-friendly environment and kid-friendly foods.
Is there a way to get exclusive deals or rewards from Dairy Queen Grill & Chill?
Yes, you can download the Dairy Queen app for exclusive deals and take advantage of mobile ordering and rewards.
What is the contact phone number for Dairy Queen Grill & Chill at 1223 E Carson St?
You can reach Dairy Queen Grill & Chill by calling +1 412-481-8288.
Can I order food online from Dairy Queen Grill & Chill?
Yes, you can place a pickup order online at https://www.dairyqueen.com/en-us/order/pickup/n/10434/.
What nearby places can I visit after dining at Dairy Queen Grill & Chill?
After your meal, you might enjoy nearby places like South Bank Galleries for art, The Meatball Company for Italian cuisine, or The Urban Tap for American dining and drinks.
Are there convenient parking options near Dairy Queen Grill & Chill?
Yes, the 12th & East Carson Lot provides parking near Dairy Queen Grill & Chill.
If I want a haircut before or after visiting Dairy Queen Grill & Chill, where can I go nearby?
Bonez Barbershop and Southside Bella beauty salon are nearby for haircuts and beauty services.
Where can I find other dining options near Dairy Queen Grill & Chill?
Nearby dining options include Taco Loco for Mexican food, Layne's Chicken Fingers for fast food, and Kassab's Restaurant for Mediterranean and Lebanese cuisine.