Customer experiences with staff were mixed; some found them friendly and helpful, while others reported rudeness and disinterest.
Cleanliness
The cleanliness of the restaurant was praised by some, but others reported unsanitary conditions and a dirty environment.
Order Accuracy
There were multiple complaints about incorrect orders and poor food quality, leading to dissatisfaction among customers.
Service Speed
Service speed varied significantly; some customers experienced quick service, while others faced long wait times.
Food Quality
Food quality received mixed reviews, with some enjoying their meals while others found them subpar or not fresh.
EW
edith winters
Dec 23, 2025
5.0
The crew was friendly and very helpful
FA
Facts AllDay
Dec 21, 2025
2.0
They are not cheerful people at all . They carry themselves in a, "let me get this order done , so I can go back to bring on my phone". And they were all actually on their phone when I arrived. They dont give attitude but they dont show positive attitude either. If I went to have a kind & welcoming experience, it would never happen. But the orders come out correctly.
BW
Brandon Watford
Dec 16, 2025
5.0
Friendly when I walked in, everything made quickly and ready to go!
EP
Eric Petuska
Nov 19, 2025
5.0
pretty cool place
EG
Erica Guris
Sep 7, 2025
5.0
This store is so clean. From the booths to the bathroom. I'm very impressed I haven't been out for a while and sat at a fast food restaurant.
Thank you very clean for making me feel like a Queen 💗 👑.
Oh I want to add there is an 🏧.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill at 1223 E Carson St, Pittsburgh?
Dairy Queen Grill & Chill is open Monday through Thursday and Sunday from 10:30 AM to 9:00 PM, and on Fridays and Saturdays from 10:30 AM to 9:30 PM.
What types of food and treats can I expect at Dairy Queen Grill & Chill?
You can enjoy soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and ice cream cakes at Dairy Queen Grill & Chill.
Does Dairy Queen Grill & Chill offer services suitable for families and children?
Yes, Dairy Queen Grill & Chill welcomes families and children, offering a family-friendly environment and kid-friendly foods.
Is there a way to get exclusive deals or rewards from Dairy Queen Grill & Chill?
Yes, you can download the Dairy Queen app for exclusive deals and take advantage of mobile ordering and rewards.
What is the contact phone number for Dairy Queen Grill & Chill at 1223 E Carson St?
You can reach Dairy Queen Grill & Chill by calling +1 412-481-8288.
Can I order food online from Dairy Queen Grill & Chill?
Yes, you can place a pickup order online at https://www.dairyqueen.com/en-us/order/pickup/n/10434/.
What nearby places can I visit after dining at Dairy Queen Grill & Chill?
After your meal, you might enjoy nearby places like South Bank Galleries for art, The Meatball Company for Italian cuisine, or The Urban Tap for American dining and drinks.
Are there convenient parking options near Dairy Queen Grill & Chill?
Yes, the 12th & East Carson Lot provides parking near Dairy Queen Grill & Chill.
If I want a haircut before or after visiting Dairy Queen Grill & Chill, where can I go nearby?
Bonez Barbershop and Southside Bella beauty salon are nearby for haircuts and beauty services.
Where can I find other dining options near Dairy Queen Grill & Chill?
Nearby dining options include Taco Loco for Mexican food, Layne's Chicken Fingers for fast food, and Kassab's Restaurant for Mediterranean and Lebanese cuisine.