Dairy Queen Grill & Chill

3.8
529 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
1223 E Carson St, Pittsburgh, PA
15203-1262, United States

Hours

Reviews

3.8
529 reviews
5 stars
239
4 stars
121
3 stars
71
2 stars
23
1 star
75

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Some customers praised the cleanliness of the restaurant, while others reported unsanitary conditions and a dirty environment.

Customer Service

Feedback on customer service was mixed, with some praising friendly staff and others reporting rude or uninterested employees.

Food Quality

Many customers enjoyed the food and ice cream, but there were complaints about incorrect orders, food quality, and items being served cold or poorly made.

Management Issues

Several reviews indicated dissatisfaction with new management and overall operational issues, including staff behavior and service efficiency.

Atmosphere

The atmosphere received mixed reviews, with some customers feeling unsafe or uncomfortable due to the presence of security cameras and staff behavior.
  • EP
    Eric Petuska
    5 days ago
    5.0
    pretty cool place
  • EG
    Erica Guris
    Sep 7, 2025
    5.0
    This store is so clean. From the booths to the bathroom. I'm very impressed I haven't been out for a while and sat at a fast food restaurant. Thank you very clean for making me feel like a Queen 💗 👑. Oh I want to add there is an 🏧.
  • DA
    Dotun Aluko
    Aug 20, 2025
    1.0
    They gave me the wrong blizzard. I told them it was wrong they proceeded to lie to me and it tell me it was the correct one when it was not
  • JR
    Juan Rosales
    Aug 3, 2025
    5.0
    Todo bien servicio rápido
  • EW
    Evan Wood
    Aug 1, 2025
    3.0
    This is a pretty good Dairy Queen location ice cream comes a little melted. The atmosphere is a little disconcerting, there are lots of security cameras and it is not the cleanest. I do not always feel the safest there.

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours of Dairy Queen Grill & Chill at 1223 E Carson St, Pittsburgh?

Dairy Queen Grill & Chill is open Monday through Thursday and Sunday from 10:30 AM to 9:00 PM, and on Fridays and Saturdays from 10:30 AM to 9:30 PM.

What types of food and treats can I expect at Dairy Queen Grill & Chill?

You can enjoy soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and ice cream cakes at Dairy Queen Grill & Chill.