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Dairy Queen Grill & Chill

3.8
(534 reviews)
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Business Details

1223 E Carson St, Pittsburgh, PA
15203-1262, United States
(412) 481-8288
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
1223 E Carson St, Pittsburgh, PA
15203-1262, United States

Hours

Reviews

3.8
534 reviews
5 stars
240
4 stars
122
3 stars
72
2 stars
24
1 star
76

What are people saying?

AI-generated from recent customer reviews

Cleanliness

There are mixed reviews about cleanliness, with some customers noting the place is dirty and unsanitary, while others found it clean and well-maintained.

Customer Service

Customer service is frequently criticized, with reports of rude staff, unprofessional behavior, and poor handling of orders.

Food Quality

Food quality is inconsistent, with some customers enjoying their meals while others reported receiving incorrect or poorly prepared items.

Atmosphere

The atmosphere is described as unwelcoming by some, with complaints about staff being on their phones and a general lack of enthusiasm.
  • SS
    Shawn Sponsler
    Feb 4, 2026
    3.0
    Place is nasty and customer service is non existent
  • ET
    Erus Townsend
    Jan 21, 2026
    1.0
    Though I've eaten here before I went to the bathroom while picking up an order. Soon as you get to the bathroom area it smells like weed. You go into the bathroom and there is ashes and weed all over literally there is weed stems and whatnot
  • DW
    Darian Wentzel
    Jan 20, 2026
    1.0
    I asked for them to write happy birthday on a cake for me and was sent out of the store with this cake. Not only did they mess up and scrape off the P, but it literally looks like a second grader decorated this cake, I could have easily made the cake look better than this. It was a good laugh though.
  • EW
    edith winters
    Dec 23, 2025
    5.0
    The crew was friendly and very helpful
  • FA
    Facts AllDay
    Dec 21, 2025
    2.0
    They are not cheerful people at all . They carry themselves in a, "let me get this order done , so I can go back to bring on my phone". And they were all actually on their phone when I arrived. They dont give attitude but they dont show positive attitude either. If I went to have a kind & welcoming experience, it would never happen. But the orders come out correctly.
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Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours of Dairy Queen Grill & Chill at 1223 E Carson St, Pittsburgh?

Dairy Queen Grill & Chill is open Monday through Thursday and Sunday from 10:30 AM to 9:00 PM, and on Fridays and Saturdays from 10:30 AM to 9:30 PM.

What types of food and treats can I expect at Dairy Queen Grill & Chill?

You can enjoy soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and ice cream cakes at Dairy Queen Grill & Chill.

Brand Certified Facts from Dairy Queen Grill & Chill

Dairy Queen Grill & Chill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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