Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Dairy Queen Grill & Chill
2795 Saw Mill Run Blvd, Pittsburgh, PA
15227-1763, United States
Hours
Reviews
4.1
650 reviews
5 stars
338
4 stars
163
3 stars
67
2 stars
28
1 star
54
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, particularly the burgers, chicken strips, and ice cream, although some expressed disappointment with specific items like Blizzards and milkshakes.
Service Issues
There were multiple reports of poor service, including rude staff, incorrect orders, and long wait times, particularly during busy hours.
Cleanliness
The restaurant was noted for being clean, but some customers raised concerns about food handling and cleanliness during their visits.
Pricing Concerns
Several customers felt that prices were high for the portion sizes, and there were complaints about increased prices for certain menu items.
Customer Experience
While many praised the friendly and helpful staff, there were also significant complaints about customer service experiences, including rude interactions and lack of assistance.
- RKRoman Karalskii2 days ago5.0Burgers taste no worse than in a specialty restaurant.
- ABAshley BolandNov 17, 20255.0Ordered an ice cream cake with basic expectations. Listed in the comments of the order form that the party was Firetruck themed and to opt for the writing to be colors of red, orange, yellow or black. When my fiance got home with this cake I was EXTREMELY impressed!! They went above and beyond to match our theme!! I expected a simple cake that just said happy birthday and their names. No extra artwork. Truly blown away and grateful! A big thank you to the DQ crew!
- JJJoe JoyceNov 6, 20255.0Love this place employee so are great food is delicious wow.
- RTR TOct 24, 20254.0Typical DQ - people were nice enough and the food was what you'd expect ... good sundae! :)
- THThomas HaskinsOct 21, 20252.0All there blizzards are extremely weak anymore. Basic flavors with the most minuscule of at all of the added stuff that makes that blizzard unique. Very disappointing
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food does Dairy Queen Grill & Chill specialize in?
Dairy Queen Grill & Chill specializes in soft-serve ice cream, signature shakes, classic burgers, and fries.
What are the operating hours of Dairy Queen Grill & Chill?
The restaurant is open daily from 10:00 AM to 10:00 PM.
Is Dairy Queen Grill & Chill family-friendly and accessible for children?
Yes, the location offers booster seats, high chairs, and is family-friendly and welcoming to children.
Does Dairy Queen Grill & Chill have a drive-thru service?
Yes, this location offers a drive-thru for convenient ordering.
Can I order ahead online for pickup at Dairy Queen Grill & Chill?
Yes, you can place your order online for pickup at https://www.dairyqueen.com/en-us/order/pickup/n/13605/.
Are there restroom facilities available at Dairy Queen Grill & Chill?
Yes, the location provides restroom facilities for customers.
Is Dairy Queen Grill & Chill wheelchair accessible?
Yes, the restaurant is wheelchair accessible to accommodate all guests.
Are there other Dairy Queen locations near 2795 Saw Mill Run Blvd in Pittsburgh?
Yes, there is another Dairy Queen fast-food and ice cream restaurant nearby, which may be of interest.
What nearby places can I visit after dining at Dairy Queen Grill & Chill?
You can visit nearby places like Express Pizzeria or Amaro Pizzeria for more dining options, or check out The Extreme Emporium thrift store for shopping.
How can nearby places like Factory Tires and Full Service or Advance Auto Parts be helpful when visiting Dairy Queen Grill & Chill?
If you need automotive services or parts while in the area, Factory Tires and Full Service and Advance Auto Parts offer tire repairs and auto accessories conveniently close to Dairy Queen.