Dairy Queen Grill & Chill

4.1
653 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
2795 Saw Mill Run Blvd, Pittsburgh, PA
15227-1763, United States

Hours

Reviews

4.1
653 reviews
5 stars
339
4 stars
163
3 stars
67
2 stars
29
1 star
55

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the food, especially the burgers, ice cream, and chicken strips, though some expressed disappointment with specific items like Blizzards and milkshakes.

Service Issues

Several reviews highlighted inconsistent service, including rude staff, incorrect orders, and long wait times, particularly during busy hours.

Cleanliness

The restaurant was noted for being clean, but there were concerns about food handling and cleanliness in some instances.

Customer Experience

While many customers enjoyed their visits and appreciated the friendly staff, there were notable complaints about poor customer service and management responses to issues.
  • IC
    I never said i cared
    Dec 30, 2025
    2.0
    I dont know if its just me but every-time i order from here theres a hair in my ice cream almost like it came from the mens beards. Please wear nets on ur beard if its too long. This is nasty
  • BG
    Barbara Glaneman
    Dec 14, 2025
    5.0
    The best Hot Fudge Sunday with nuts The taste is so good
  • RT
    Renee Terry-Newman
    Dec 8, 2025
    4.0
    Always has lots of ice cream cakes on hand
  • RK
    Roman Karalskii
    Nov 22, 2025
    5.0
    Burgers taste no worse than in a specialty restaurant.
  • AB
    Ashley Boland
    Nov 17, 2025
    5.0
    Ordered an ice cream cake with basic expectations. Listed in the comments of the order form that the party was Firetruck themed and to opt for the writing to be colors of red, orange, yellow or black. When my fiance got home with this cake I was EXTREMELY impressed!! They went above and beyond to match our theme!! I expected a simple cake that just said happy birthday and their names. No extra artwork. Truly blown away and grateful! A big thank you to the DQ crew!

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food does Dairy Queen Grill & Chill specialize in?

Dairy Queen Grill & Chill specializes in soft-serve ice cream, signature shakes, classic burgers, and fries.

What are the operating hours of Dairy Queen Grill & Chill?

The restaurant is open daily from 10:00 AM to 10:00 PM.