Chipotle Mexican Grill

Reviews

• AD

  AUGUSTINE DAVIS

  5 days ago
  5.0
  I always have a great experience at this Chipotle location! The food is consistently fresh and delicious, and the staff is always friendly and efficient. I have to give a special shout-out to Charlie King – he's always so welcoming and goes above and beyond to make sure customers have a great experience. He is an asset to the team!
• WS

  Will Shields

  5 days ago
  2.0
  So basically, the drink machines have nothing in them but water. There is no special drinks and the lemonade was watered down. They had one good employee named charlie king who was very nice and did great, the others were mid. The food was actually good but overall as a professional critic at a new location, expected a lot more.
• BW

  Bryan Wright

  Feb 23, 2026
  2.0
  I was hoping new location would be better but same problems as other locations. The food portions have got worse and the quality of the food is dipping. The restaurant is dirty and looks like no one wiped off a table even once that day. They are out of basics like Napkins all the time, this one didnt even bother making any tea that they offer on the menu.
• JH

  Jim Haller

  Feb 14, 2026
  1.0
  So, after having consistently bad experiences the past couple of years at various Chipotle restaurants, we decided to give the brand new Joseph's Lane location in Pittsburgh on Sunday, Feb 8th. As usual, the food was not bad. Unfortunately, the restaurant is already filthy. The floor had food on it, no tables were cleaned, and the counter/food prep area was cluttered with scraps. They were out of forks (we asked, they had none), no ice in the soda machine, and they were out of chips. Sorry, Chipotle. We are done
• SK

  Shane Kuntz

  Feb 6, 2026
  2.0
  whenever I saw that there was a new chipotle opening, I saw a glimpse of hope thinking that there may be a good chipotle coming and considering every chipotle in the area is terribly managed and ran. This chipotle is no better if not worse than the other locations. I’ve already gone three times thinking maybe there was a chance of change or maybe the workers are just too new but it doesn’t take experience to give a half decent portion on a bowl that cost me $20 (insane price by the way). I also got a bag of chips that no joke contained nine chips. It just makes me sad that I cannot eat chipotle because I really do enjoy the food but the service, management and portion size is simply unacceptable. I just don’t understand what’s so difficult about running a chipotle, the food at each location is identical and there is a scripted way on how to run a chipotle the right way I just don’t understand. and also all of my steak Literally looks raw and none of it is cooked correctly with 70% of it being fat and chewy hard bites with every scoop. I also wanted a drink, but when i take a look I come to find out that the chipotle made drinks such as the lemonade, and a berry fresca are completely empty at all times. I really hope that this location somehow turns around, but I will say it is not looking good for them at all and I got charged full price for a quarter spoon of guac that had to be scraped out of the pan. I could go on for hours about how many terrible experiences I’ve had with almost every chipotle I’ve been to. if you consider going to this location, I promise you it is worth the drive to go to the Wexford chipotle great staff and management. The food is hot. The guac is cold and everything‘s fresh. Just take the extra 15 minutes and drive to the Wexford one.