Chipotle Mexican Grill

2.1
218 reviews
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Business Details

1685 Smallman St, Pittsburgh, PA
15222, United States
(412) 746-0602
https://www.chipotle.com
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About

Mexican Restaurant
Chipotle Strip District is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
1685 Smallman St, Pittsburgh, PA
15222, United States

Hours

Reviews

2.1
218 reviews
5 stars
46
4 stars
7
3 stars
7
2 stars
23
1 star
135

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with issues such as stale ingredients, incorrect orders, and poor portion sizes.

Customer Service

Numerous reviews highlighted rude and unprofessional staff behavior, with many customers feeling ignored or mistreated.

Cleanliness

The restaurant was frequently described as dirty, with unclean dining areas and food preparation spaces.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and unavailability of menu items.

Operational Issues

Customers noted that the location often closed early, was understaffed, and had long wait times for service.
  • DC
    Devon Cooper
    1 day ago
    5.0
    Kaya gets the five stars. She made it a solid experience.
  • DC
    Devon Cooper
    Nov 14, 2025
    1.0
    I get that you’re not paid enough to care but how are you out of everything at the start of dinner rush. I mean your cheese literally comes in a bag bro
  • DR
    Dwayne Reed
    Nov 13, 2025
    1.0
    Food was poorly prepared. Tastes like what I imagine dog food might taste like. Service midday 12:30 was atrocious. Wish I could assign 0 stars.
  • CC
    Chayse
    Oct 16, 2025
    5.0
    Food was very good and the staff is great. Much love to the two who served me today.
  • TS
    Tyler Scott
    Oct 16, 2025
    1.0
    There’s a reason 7/8 reviews are all 1 stars…. I had ordered a bowl with extra rice, extra chicken, corn and cheese…. $14
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Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in the Strip District serve?

Chipotle serves customizable Mexican-inspired fast-casual meals including burritos, bowls, quesadillas, tacos, and salads, made with responsibly sourced, wholesome ingredients.

Where is Chipotle Mexican Grill located in Pittsburgh?

It is located at 1685 Smallman St, Allegheny, Pittsburgh, PA 15222.