Chipotle Mexican Grill

2.1
219 reviews
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Business Details

1685 Smallman St, Pittsburgh, PA
15222, United States
(412) 746-0602
https://locations.chipotle.com/pa/pittsburgh/1685-smallman-st?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=4400
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About

Mexican Restaurant
Chipotle Strip District is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
1685 Smallman St, Pittsburgh, PA
15222, United States

Hours

Reviews

2.1
219 reviews
5 stars
46
4 stars
7
3 stars
7
2 stars
23
1 star
136

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude and unprofessional staff, with many experiences highlighting poor customer service and long wait times.

Food Quality

Many reviews mentioned inconsistent food quality, including poorly prepared meals, missing ingredients, and unsatisfactory portion sizes.

Cleanliness

The restaurant was frequently described as dirty, with unclean dining areas and food preparation spaces.

Order Accuracy

Customers consistently experienced issues with incorrect orders and missing items, leading to frustration and dissatisfaction.

Availability of Ingredients

Several reviews noted that the restaurant was often out of key ingredients during peak hours, impacting the overall dining experience.
  • MS
    Monterey Salka
    Dec 1, 2025
    1.0
    If your posted hours state you’re open until 11pm, the doors shouldn’t be locked at 10:40pm
  • DC
    Devon Cooper
    Nov 23, 2025
    5.0
    Kaya gets the five stars. She made it a solid experience.
  • DC
    Devon Cooper
    Nov 14, 2025
    1.0
    I get that you’re not paid enough to care but how are you out of everything at the start of dinner rush. I mean your cheese literally comes in a bag bro
  • DR
    Dwayne Reed
    Nov 13, 2025
    1.0
    Food was poorly prepared. Tastes like what I imagine dog food might taste like. Service midday 12:30 was atrocious. Wish I could assign 0 stars.
  • TS
    Tyler Scott
    Oct 16, 2025
    1.0
    There’s a reason 7/8 reviews are all 1 stars…. I had ordered a bowl with extra rice, extra chicken, corn and cheese…. $14
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Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in the Strip District serve?

Chipotle serves customizable Mexican-inspired fast-casual meals including burritos, bowls, quesadillas, tacos, and salads, made with responsibly sourced, wholesome ingredients.

Where is Chipotle Mexican Grill located in Pittsburgh?

It is located at 1685 Smallman St, Allegheny, Pittsburgh, PA 15222.