Brand Certified
Chipotle Mexican Grill
2.1(228 reviews)
Certified by Chipotle Mexican Grill • Mar 01, 2026
Business Details
1685 Smallman St, Pittsburgh, PA
15222, United States
Certified by Chipotle Mexican Grill • Mar 01, 2026
(412) 746-0602
Certified by Chipotle Mexican Grill • Mar 01, 2026
https://locations.chipotle.com/pa/pittsburgh/1685-smallman-st?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=4400
Certified by Chipotle Mexican Grill • Mar 01, 2026
About
Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle Strip District is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Hours
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
2.1
228 reviews
5 stars
47
4 stars
8
3 stars
7
2 stars
23
1 star
143
What are people saying?
AI-generated from recent customer reviews
Staff Issues
Numerous reviews highlighted rude and unprofessional staff, with complaints about dismissive attitudes and poor customer service.
Food Quality
Customers frequently reported issues with food quality, including poorly prepared meals, incorrect orders, and unsanitary conditions.
Long Wait Times
Many customers experienced long wait times, often due to understaffing and prioritization of online orders over in-person customers.
Cleanliness
The restaurant was often described as dirty, with unclean dining areas and food preparation spaces.
Portion Sizes
Several reviews mentioned that portion sizes were consistently small and unsatisfactory, leading to complaints about value for money.
- GKGabriel Knecht1 day ago1.0Worst location I’ve ever been to, would love to see actual pittsburgh businesses in this space - instead the doors are locked most of the time. Staff couldn’t care less about customers or quality. The service well is empty of all but cat food level protein, everything looks about as old as possible. 4 people here but no steak, no veggies, no options. Seems like all that made this neighborhood special is dead. Had to ask someone at the pickup window to unlock the doors at 4pm, and was let in to zero food. Waste of space and time.
- FFFeFiFoSteveFeb 21, 20265.0I went on a Saturday around noon, and the surrounding area was busy at least. While it was a genuine nightmare to park, the staff were friendly and helpful while I was picking up my order. Food was exactly how I expected it to be.
- AMAshley MenefeeFeb 20, 20261.0I’m disappointed with my recent experience. My guacamole container was filled with large chunks of onion throughout, not just one small piece. When I politely asked for a replacement, the crew member Shawn, repeatedly argued that it was only “one chunk of onion,” even after I showed a photo of the container clearly filled with multiple large pieces. I understand guacamole has onion, but this was poorly prepared and the response felt dismissive rather than helpful. A simple replacement and better customer service would have made a big difference.
- PVP VFeb 16, 20264.0After attending the car show in the convention center, We ate lunch there today. Matt assembled our order. He was friendly, knowledgeable and helpful. As always, the chipotle flavors were my favorites. I only eat plant based while the rest of my family enjoys animal protein. My go to is the brown rice, black bean bowl topped with pico and lettuce. So yummy. Our grandkids love the tacos. It was a delicious way to finish our day together.
- DDDPFeb 14, 20261.0My friend had an eyelash in her bowl, disgusting. This is probably the worst chipotle I have never been to. First of all you can’t even order inside because they are under staffed so you have to order online. Second the bowls are maybe half full. I got barely any meat in general and the steak I got was so dry it was hard. DO NOT COME HERE FOR CHIPOTLE.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in the Strip District serve?
Chipotle serves customizable Mexican-inspired fast-casual meals including burritos, bowls, quesadillas, tacos, and salads, made with responsibly sourced, wholesome ingredients.
Where is Chipotle Mexican Grill located in Pittsburgh?
It is located at 1685 Smallman St, Allegheny, Pittsburgh, PA 15222.
What are the operating hours of Chipotle Mexican Grill in the Strip District?
Chipotle is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill offer online ordering?
Yes, you can order online through their website or mobile app.
How can I contact Chipotle Mexican Grill in the Strip District?
You can reach them by phone at +1 412-746-0602 or email at PA.4400.StripDistric@chipotle.com.
What are Chipotle Mexican Grill's food sourcing and ingredient policies?
Chipotle uses only 53 real ingredients, focusing on "Food with Integrity" principles that prioritize humane and sustainable farm sourcing without artificial colors, flavors, or preservatives.
Is there a way to earn rewards or get exclusive offers from Chipotle?
Yes, by signing up for Chipotle Rewards, you can earn free food and receive exclusive offers.
What entertainment options are nearby Chipotle in the Strip District?
Nearby you can visit Sandbox VR, an amusement park and arcade, or enjoy miniature golf at Puttshack for fun activities before or after your meal.
Are there other dining options near Chipotle in the Strip District?
Yes, nearby restaurants include Playa Bowls for health food, Balvanera for Argentine cuisine, and Andy's Sushi Bar for Japanese seafood.
What nearby facilities can enhance a visit to Chipotle in the Strip District?
Visitors might also enjoy stops at Starbucks for coffee, Envy Nail Spa for beauty treatments, or Mayweather Boxing and Fitness for a workout session.
Brand Certified Facts from Chipotle Mexican Grill
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Certified March 01, 2026Yext Knowledge Graph
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