Chipotle Green Tree is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Multiple reviews highlighted the restaurant's unsanitary conditions, with reports of dirty tables, floors, and food prep areas.
Service Issues
Customers frequently mentioned slow service, understaffing, and rude employees, leading to long wait times and poor customer experiences.
Food Quality
There were numerous complaints about food quality, including burnt items, missing ingredients, and instances of food poisoning.
Portion Sizes
Some customers praised the generous portion sizes, particularly for takeout orders, while others reported inconsistencies in what they received.
Order Accuracy
Many reviews noted issues with incorrect orders and missing items, indicating a lack of attention to detail in fulfilling customer requests.
WG
Will Galuppo
5 days ago
5.0
The best Chipotle in the area.
RF
Robert Fears
6 days ago
5.0
They hook you up with great portions compared to most Chipotles
SS
Sarah Schneider
Dec 30, 2025
5.0
I always order using the app. I have only had issues with an online order once, and it was quickly fixed.
AK
Ashlyn Kueshner
Dec 29, 2025
5.0
Can’t really speak on the inside of the store or the service because we always pick up to go, but this is the BEST chipotle in Pittsburgh and I brag that it’s close by because every time we order from here, the bowls are stuffed to the gills. Whoever is building the burrito bowls here…I hope your pillow is always cool. Portion sizes here are NOT an issue and they are in fact tasty.
AM
Ansel Morsillo
Nov 28, 2025
1.0
Went in for lunch on black Friday. According to the person at the order taking counter they were "short staffed" and only were taking online orders. He recommended I drive 15 minutes to the cochran rd location when I asked what if I don't want to order online. Over 4 people working with a person able to run the register. Makes no sense. So needless to say I was not able to order. Would not recommend this place. Would give zero stars if possible....
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill in Green Tree, Pittsburgh offer?
Chipotle Mexican Grill in Green Tree, Pittsburgh specializes in Mexican cuisine with customizable burritos, bowls, quesadillas, tacos, and salads.
What are the opening hours of Chipotle Mexican Grill at 978 Greentree Rd?
Chipotle Mexican Grill is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill use sustainable and responsibly sourced ingredients?
Yes, Chipotle follows 'Food with Integrity' principles, sourcing ingredients from farms that prioritize humane and sustainable practices.
Can I order Chipotle food online or through a mobile app?
Yes, you can order online at https://order.chipotle.com/ or via the Chipotle mobile app available on the Apple App Store.
How can I contact the Chipotle Mexican Grill on Greentree Rd in Pittsburgh?
You can call them at +1 412-239-7095 or email at PA.5074.GreenTree@chipotle.com.
What social media platforms can I follow Chipotle Mexican Grill on?
Chipotle is active on Facebook, Instagram (@chipotle), Twitter (@ChipotleTweets), Pinterest, LinkedIn, and YouTube.
Are there other dining options near Chipotle Mexican Grill on Greentree Rd?
Yes, nearby dining options include Boston Market (American restaurant), Mario's Pizza (pizza and chicken wings), Einstein Bros. Bagels (bagel shop and coffee), and Pizza Parma.
What nearby services can customers access when visiting Chipotle Mexican Grill in Green Tree?
Customers can also visit nearby services such as Derek Jon Latch Real Estate, Tad Paterra - State Farm Insurance, and various legal services like Dugan & Associates and John F. Becker, Esquire.
Is there a nail salon or beauty spa near Chipotle Mexican Grill for customers to visit?
Yes, nearby salons include A & J Nails, Square One Styles (beauty salon and barber), and Trend Setters Hair Salon.
Can customers easily access Chipotle Mexican Grill via nearby conveniences or transit options?
Yes, nearby conveniences include 7-Eleven convenience store and a Gulf gas station, making it easy for customers to stop by Chipotle while running errands.