Business Details
About
Mexican Restaurant
Chipotle Green Tree is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
2.8
235 reviews
5 stars
71
4 stars
22
3 stars
18
2 stars
29
1 star
95
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple reviews highlighted that the restaurant is consistently dirty, with unsanitary conditions in both the dining and food prep areas.
Customer Service
Numerous customers reported poor customer service, including rude staff and long wait times, with many expressing frustration over incorrect orders.
Food Quality
Several reviews mentioned issues with food quality, including burnt items, missing ingredients, and concerns about freshness.
Availability of Items
Customers frequently noted that the restaurant often runs out of key ingredients, impacting their ability to place complete orders.
Mixed Experiences
While some customers had positive experiences with friendly staff and good food, these were overshadowed by the overall negative feedback.
- JWjames weisel3 days ago5.0Great portions if you do take out.
- GKGurkan KocakNov 11, 20255.0The gentleman at the cash register was very nice and polite! Thank you for your interest.
- SASarah AmmermanOct 28, 20251.0The "manger" with the long black hair is horrible and tried to recite a policy that she was wrong about to me so I called customer service of chipotle and they told me I was correct. Due to her wanting to argue with me she forgot to put one of the items we asked for in the bag. And that location is always dirty. They barely have anyone cleaning the tables. Would go elsewhere if you want actual good customer service.
- AAAnthonyOct 27, 20251.0Employees mope around and are impressively slow at getting customers in and out of the door. Would recommend a different Chipotle location
- KKKristinOct 17, 20251.0The "manager" Joelle was very rude I tried to order something that online allows up to 5 toppings and she said I would be charged extra after the first and that if I wanted to I go and order online, she didn't even want to give me her name but again she is the manager? I will never come back to this location and I see why they have a low rating in the first place
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill in Green Tree, Pittsburgh offer?
Chipotle Mexican Grill in Green Tree, Pittsburgh specializes in Mexican cuisine with customizable burritos, bowls, quesadillas, tacos, and salads.
What are the opening hours of Chipotle Mexican Grill at 978 Greentree Rd?
Chipotle Mexican Grill is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill use sustainable and responsibly sourced ingredients?
Yes, Chipotle follows 'Food with Integrity' principles, sourcing ingredients from farms that prioritize humane and sustainable practices.
Can I order Chipotle food online or through a mobile app?
Yes, you can order online at https://order.chipotle.com/ or via the Chipotle mobile app available on the Apple App Store.
How can I contact the Chipotle Mexican Grill on Greentree Rd in Pittsburgh?
You can call them at +1 412-239-7095 or email at PA.5074.GreenTree@chipotle.com.
What social media platforms can I follow Chipotle Mexican Grill on?
Chipotle is active on Facebook, Instagram (@chipotle), Twitter (@ChipotleTweets), Pinterest, LinkedIn, and YouTube.
Are there other dining options near Chipotle Mexican Grill on Greentree Rd?
Yes, nearby dining options include Boston Market (American restaurant), Mario's Pizza (pizza and chicken wings), Einstein Bros. Bagels (bagel shop and coffee), and Pizza Parma.
What nearby services can customers access when visiting Chipotle Mexican Grill in Green Tree?
Customers can also visit nearby services such as Derek Jon Latch Real Estate, Tad Paterra - State Farm Insurance, and various legal services like Dugan & Associates and John F. Becker, Esquire.
Is there a nail salon or beauty spa near Chipotle Mexican Grill for customers to visit?
Yes, nearby salons include A & J Nails, Square One Styles (beauty salon and barber), and Trend Setters Hair Salon.
Can customers easily access Chipotle Mexican Grill via nearby conveniences or transit options?
Yes, nearby conveniences include 7-Eleven convenience store and a Gulf gas station, making it easy for customers to stop by Chipotle while running errands.