Chipotle Mexican Grill

2.8
244 reviews
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.

About

Mexican Restaurant
Chipotle Green Tree is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
978 Greentree Rd, Pittsburgh, PA
15220, United States

Hours

Reviews

2.8
244 reviews
5 stars
77
4 stars
22
3 stars
18
2 stars
29
1 star
98

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted the restaurant's unsanitary conditions, with reports of dirty tables, floors, and food prep areas.

Service Issues

Customers frequently mentioned slow service, understaffing, and rude employees, leading to long wait times and poor customer experiences.

Food Quality

There were numerous complaints about food quality, including burnt items, missing ingredients, and instances of food poisoning.

Portion Sizes

Some customers praised the generous portion sizes, particularly for takeout orders, while others reported inconsistencies in what they received.

Order Accuracy

Many reviews noted issues with incorrect orders and missing items, indicating a lack of attention to detail in fulfilling customer requests.
  • WG
    Will Galuppo
    5 days ago
    5.0
    The best Chipotle in the area.
  • RF
    Robert Fears
    6 days ago
    5.0
    They hook you up with great portions compared to most Chipotles
  • SS
    Sarah Schneider
    Dec 30, 2025
    5.0
    I always order using the app. I have only had issues with an online order once, and it was quickly fixed.
  • AK
    Ashlyn Kueshner
    Dec 29, 2025
    5.0
    Can’t really speak on the inside of the store or the service because we always pick up to go, but this is the BEST chipotle in Pittsburgh and I brag that it’s close by because every time we order from here, the bowls are stuffed to the gills. Whoever is building the burrito bowls here…I hope your pillow is always cool. Portion sizes here are NOT an issue and they are in fact tasty.
  • AM
    Ansel Morsillo
    Nov 28, 2025
    1.0
    Went in for lunch on black Friday. According to the person at the order taking counter they were "short staffed" and only were taking online orders. He recommended I drive 15 minutes to the cochran rd location when I asked what if I don't want to order online. Over 4 people working with a person able to run the register. Makes no sense. So needless to say I was not able to order. Would not recommend this place. Would give zero stars if possible....

Frequently Asked Questions About Chipotle Mexican Grill

What type of cuisine does Chipotle Mexican Grill in Green Tree, Pittsburgh offer?

Chipotle Mexican Grill in Green Tree, Pittsburgh specializes in Mexican cuisine with customizable burritos, bowls, quesadillas, tacos, and salads.

What are the opening hours of Chipotle Mexican Grill at 978 Greentree Rd?

Chipotle Mexican Grill is open daily from 10:45 AM to 11:00 PM.