Business Details
About
Mexican Restaurant
Chipotle Brentwood - PA is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
2.2
292 reviews
5 stars
60
4 stars
22
3 stars
10
2 stars
18
1 star
182
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, understaffing, and poor service, with many expressing frustration over the lack of attention from staff.
Food Quality
Numerous reviews highlighted inconsistent food quality, including missing ingredients, small portions, and poorly prepared items.
Cleanliness
The restaurant was often described as dirty, with unclean tables and food areas, contributing to a negative dining experience.
Customer Experience
Many customers felt dismissed or treated rudely by staff, leading to dissatisfaction with their overall experience.
Management Concerns
Several reviews pointed to poor management practices, including inadequate staffing and failure to address customer complaints effectively.
- EHEvan Hunter2 days ago5.0Service was hospitable and was great ,also i witnesses 2 mangers handle a customers concern professionally and responsivly, they did they best they could and the customer still wasnt satisfied, however i thank them for being there making my food!
- BCBrad CarNov 6, 20251.0Constantly understaffed, delayed orders and extremely small portions. Ordered the build your own kit that says it's feeds 4-6 people but included less than 300g of chicken ( weight of container not removed, a typical bowl should have ~113g). Terrible value, services, and cleanliness. The staff is nice but constantly behind because Chipotle can't staff the store for what is needed. Previously we've had to wait in the Chipotlane for 10+ minutes or have been asked to leave and come back.
- JSJeremy ScheifeleNov 5, 20251.0The store is filthy... The service is terrible... They constantly run out of food at 9:00 at night... They try to under stuff the burritos... I do not recommend the Brentwood store... They should close it... It is like the people that work there Don't even care about how the store is perceived... I will never go back again
- LMLoretta McgeeOct 29, 20251.0They were out of the steak at 4:30 in the afternoon!!!! That’s ridiculous!! Asked if they were going to make some and was told NO!!!
- JEJames EadOct 22, 20254.0I am eating at a few of the Chipotle restaurants and the one in Union town. Is probably the nicer than my link to the one in Monroeville. Waste in the bathroom when you're in dirty and you're a good thing. I turned on and walked out of which I was dirty, but the food was great.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Brentwood, PA serve?
Chipotle Brentwood offers customizable Mexican cuisine including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What are the operating hours for Chipotle Mexican Grill at 50 Towne Square Way, Pittsburgh?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Can I order Chipotle online for the Brentwood, PA location?
Yes, you can order online through their main order website or via the Chipotle app using provided links.
How does Chipotle ensure the quality and sourcing of its ingredients?
Chipotle prioritizes ingredient sourcing from farms practicing humane and sustainable agriculture, using only 53 real ingredients without artificial colors, flavors, or preservatives.
What rewards or special offers are available to Chipotle customers in Brentwood?
Customers can sign up for Chipotle Rewards to earn points and receive exclusive offers and free food.
What is the contact email and phone number for Chipotle Mexican Grill in Brentwood?
You can reach them via email at PA.4347.Brentwood@chipotle.com or by phone at +1 412-819-3480.
Are there other dining options near Chipotle Brentwood if I want to try different cuisines?
Yes, nearby dining includes Pizza Hut for pizza, Everest Kitchen for Himalayan Nepalese cuisine, Wendy's for burgers, and Vocelli Pizza, providing various choices around Chipotle.
What nearby shopping spots are accessible when visiting Chipotle Brentwood?
Nearby shopping options include Bhim Jewelry for jewelry and repair, Nepali Clothing and Cosmetics for fashion, Nepali Bazaar for groceries and health foods, and Posh DS for jewelry shopping.
Can I find fitness or wellness facilities close to Chipotle Brentwood?
Yes, Anytime Fitness gym and Pa.ultimatejudo martial arts club are nearby, as well as City of Bridges Chiropractic and Mayberry orthodontics for health services.
How can nearby banks or financial services help when visiting Chipotle Mexican Grill in Brentwood?
Nearby banks like First National Bank and Citizens provide convenient access to financial services, which can be useful before or after dining at Chipotle.