Brand Certified
Chipotle Mexican Grill
2.2(313 reviews)
Certified by Chipotle Mexican Grill • Mar 01, 2026
Business Details
50 Towne Square Way, Pittsburgh, PA
15227, United States
Certified by Chipotle Mexican Grill • Mar 01, 2026
(412) 819-3480
Certified by Chipotle Mexican Grill • Mar 01, 2026
https://locations.chipotle.com/pa/pittsburgh/50-towne-square-way?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=4347
Certified by Chipotle Mexican Grill • Mar 01, 2026
About
Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle Brentwood - PA is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Hours
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
2.2
313 reviews
5 stars
64
4 stars
26
3 stars
11
2 stars
19
1 star
193
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, understaffing, and poor service, with many expressing frustration over the lack of attention from staff.
Food Quality
There were numerous complaints about food quality, including missing ingredients, small portions, and food being served cold or improperly prepared.
Cleanliness
The restaurant was often described as dirty, with unclean tables and food areas, contributing to a negative dining experience.
Management Concerns
Several reviews highlighted poor management practices, including inadequate staffing and failure to address customer complaints effectively.
- SWShane WaldernFeb 17, 20265.0It’s 8:45pm on a Monday night after a long 12-hour day. I’m sitting at the light at Town Square Way and Clairton Blvd staring at the Chipotle sign, debating whether I should even go in. If you’ve been here before, you know the gamble — missing ingredients, long waits with only two people ahead of you… it’s been hit or miss. (I’ll admit, I was spoiled by the Mt. Lebanon Chipotle from 2012–2016, so maybe my bar is high.) I’m having an internal battle: do I give Brentwood another shot, or drive five more minutes down toward the old Century III Mall location? Light turns green. I say, “You know what? Seventh time’s the charm.” I pull in, park, walk inside… and immediately notice I don’t recognize any of the staff. Hope level rising. First thing I do? Scan the line for ingredients. BOOM. Everything is stocked. 2 for 2. Step up to order and — on top of that — I get a compliment on my jacket. At that point I’m thinking, what more could I ask for? Ordered, paid, and out the door in under 5 minutes. Slow clap. Night crew of 2/17/26 — you officially moved Brentwood location above the West Liberty location in my book. Whatever changes were made, keep it up. Get this crew a raise.
- JBJaniya BeasleyFeb 10, 20261.0Hands down the worst chipotle. No forks, no paper for receipts, portions the amount of food you would give to your 1 year old and they will charge you if you get stuff like the condiments on the side instead of in your Bowl. Terrible do not waste your time here needs shut down.
- RRrakshyaFeb 7, 20261.0The rumors about Chipotle not caring about online orders are true. They forgot my fajitas, fine it happens. But the corn salsa was FROZEN. like straight from the bag FROZEN!!! That’s disgusting and pathetic everyone needs to be fired how do you mess up that badly
- ACA CZFeb 7, 20261.0What a horrible idea it was to come here. I could have traveled to Mexico and brought back the ingredients to make authentic food in the amount of time it took for me to ne served with 3 people ahead of me. I guess ine of the kids work here so its just a meet up conversation time with the workers. 1 person making food, one lady checking temps in everyone's way talking with these people. 3 other folks on break. Avoid the headache and go to the one down near century 3.
- EDEmily DemarcoJan 18, 20261.0This place is an absolute joke of an establishment. I always place my order ahead, and go in once it’s marked ready. I’ve been there twice, and both times I had to wait 20-30 minutes after it was marked ready for pickup. The workers there are absolutely incompetent as well!
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Brentwood, PA serve?
Chipotle Brentwood offers customizable Mexican cuisine including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What are the operating hours for Chipotle Mexican Grill at 50 Towne Square Way, Pittsburgh?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Can I order Chipotle online for the Brentwood, PA location?
Yes, you can order online through their main order website or via the Chipotle app using provided links.
How does Chipotle ensure the quality and sourcing of its ingredients?
Chipotle prioritizes ingredient sourcing from farms practicing humane and sustainable agriculture, using only 53 real ingredients without artificial colors, flavors, or preservatives.
What rewards or special offers are available to Chipotle customers in Brentwood?
Customers can sign up for Chipotle Rewards to earn points and receive exclusive offers and free food.
What is the contact email and phone number for Chipotle Mexican Grill in Brentwood?
You can reach them via email at PA.4347.Brentwood@chipotle.com or by phone at +1 412-819-3480.
Are there other dining options near Chipotle Brentwood if I want to try different cuisines?
Yes, nearby dining includes Pizza Hut for pizza, Everest Kitchen for Himalayan Nepalese cuisine, Wendy's for burgers, and Vocelli Pizza, providing various choices around Chipotle.
What nearby shopping spots are accessible when visiting Chipotle Brentwood?
Nearby shopping options include Bhim Jewelry for jewelry and repair, Nepali Clothing and Cosmetics for fashion, Nepali Bazaar for groceries and health foods, and Posh DS for jewelry shopping.
Can I find fitness or wellness facilities close to Chipotle Brentwood?
Yes, Anytime Fitness gym and Pa.ultimatejudo martial arts club are nearby, as well as City of Bridges Chiropractic and Mayberry orthodontics for health services.
How can nearby banks or financial services help when visiting Chipotle Mexican Grill in Brentwood?
Nearby banks like First National Bank and Citizens provide convenient access to financial services, which can be useful before or after dining at Chipotle.
Brand Certified Facts from Chipotle Mexican Grill
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