Business Details
About
Mexican Restaurant
Chipotle Univ of Pittsburgh R is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
1.8
183 reviews
5 stars
31
4 stars2
3 stars
6
2 stars
12
1 star
132
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlight rude and unprofessional staff, with many customers experiencing long wait times and incorrect orders.
Food Quality
Customers frequently report poor food quality, including undercooked ingredients, small portions, and missing items.
Cleanliness
The dining area and kitchen are often described as dirty and poorly maintained, with trash and unclean tables noted by multiple reviewers.
Staffing Issues
Many reviews mention the location being understaffed, leading to slow service and inadequate food preparation.
Customer Experience
Overall, the customer experience is negatively impacted by a combination of poor service, food quality, and cleanliness, leading to a general dissatisfaction with the location.
- LCLyrah CascinoNov 15, 20251.0The workers were so rude and yelled at us when we walked in because it was busy and they clearly did not want us there. They genuinely suck and i’ve never been violated that badly.
- AAAndrewNov 6, 20251.0Slowest service in America. How could the person doing the cash register also make the meals? This is ridiculous. Any management around? Food did not taste good. Steak was very chewy. Your air vents are dirty, no cleaning crew? You have rice stuck in the glass of your food serving station? How old is that? Very weak on the quantity of rice and meat which is 80% of the bowl. I’m still hungry.
- EBElliot BatovskyNov 5, 20254.0yum yum YUM! LOVE this place! AUTHENTIC PITTSBURGH ETHNIC CUISINE! my only recommendation is that maybe you could have a chipotle fastpass where monthly subscribers get to enter an express lane that gets served before other customers? i know i would love to flex my chipotle fastpass to others and i usually feel sooo guilty cutting the line to get served earlier!
- ACAlexis ConnorsOct 31, 20255.0I saw this place had crappy reviews so I was a little nervous, but then I had to leave a review of my own because my experience was great! Food was perfect and delicious, great portions.
- VHvictoria hOct 28, 20251.0i was just recently at this chipotle, not even a full hour ago and i had ordered a bowl in person. when i got to the toppings this tall white male worker with an awful mustache and not much hair was the one doing them (had to explain what he looked like as i didn’t see his name). he put my toppings on and i had POLITELY ASKED if i could get a tortilla on the side (i had forgotten to ask earlier). this man then proceeds to yell at me saying something along the lines of “well you should have asked at the beginning of your order huh???” (loud as hell). then i kinda laughed and was like oh sorry because what else am i to do?? this man just yelled in my face in front of maybe 3 other people for literally no reason. mind you there was ONE CUSTOMER behind me, that’s all. so it’s not like this chipolte was packed out the ass with people. it takes maybe 30 seconds to walk 10ft and put a tortilla in that warmer and bring it back. didn’t know it was such a crime to not ask at the beginning, sue me cause i forgot. also didn’t know it was normalized to yell at your customers in the most demeaning way possible 😹😹 the guy who was working the register was super nice though. but tall man with the god awful mustache was the rudest worker i’ve ever come across. maybe try not being lazy for 10 seconds at your job huh???? is what i should’ve said back. anyways worst experience in that place and trust i’ve had many bad ones, this one just takes the top. i’d maybe understand if it was busy and there swamped but it was me and one other guy in there… maybe he gets off on yelling at girls… i wouldn’t know 🤷🏼♀️
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill at 3510 Forbes Ave offer?
Chipotle Mexican Grill offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads using responsibly sourced ingredients without artificial colors, flavors, or preservatives.
What are the operating hours for Chipotle Mexican Grill at the University of Pittsburgh location?
The restaurant is open every day from 10:45 AM to 11:00 PM.
How can I order Chipotle food online from the University of Pittsburgh location?
You can order online through their website at https://order.chipotle.com/ or via the Chipotle app available on the Apple App Store.
Does Chipotle Mexican Grill at this location participate in a rewards program?
Yes, customers can sign up for Chipotle Rewards to receive exclusive offers and earn free food.
What is the address and contact number for Chipotle Mexican Grill near the University of Pittsburgh?
The address is 3510 Forbes Ave, Pittsburgh, PA 15213. The main phone number is +1 412-730-2132.
Is there parking available near Chipotle Mexican Grill at 3510 Forbes Ave?
Yes, customers can use the nearby Pittsburgh Parking Authority: Forbes/Semple Garage or the Forbes-Semple Parking Garage for convenient parking.
Are there any nearby hotels where visitors can stay when visiting Chipotle on Forbes Ave?
Nearby hotels include the Hilton Garden Inn Pittsburgh University Place and Forbes Hall, providing convenient accommodation options.
What are some nearby attractions or places of interest near Chipotle Mexican Grill at the University of Pittsburgh?
Nearby attractions include HERE Pittsburgh, a landmark and historical building, and cultural spots like The Palace Bar and Grill where visitors can enjoy nightlife.
How can students or staff from the University of Pittsburgh benefit from Chipotle's location on Forbes Ave?
The location is close to various university buildings such as the English Language Institute and Small Business Development Center, making it a convenient dining option for students and staff.
What are Chipotle Mexican Grill's principles on food quality and sourcing?
Chipotle follows its 'Food with Integrity' principles, prioritizing sourcing ingredients from farms practicing humane and sustainable methods, using only 53 real ingredients without artificial additives.