Business Details
About
Mexican Restaurant
Chipotle McCandless Towne Center is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.2
682 reviews
5 stars
256
4 stars
99
3 stars
50
2 stars
49
1 star
228
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Numerous reviews highlighted the restaurant's poor cleanliness, with reports of overflowing trash, dirty tables, and unkempt food preparation areas.
Service Quality
Customers frequently mentioned rude or dismissive staff, slow service, and issues with order accuracy, leading to a generally negative perception of service.
Food Quality
Many patrons expressed dissatisfaction with the food quality, citing overcooked or stale ingredients, small portion sizes, and frequent shortages of menu items.
Management Issues
Several reviews pointed to poor management and staffing as contributing factors to the overall negative experience, including being understaffed and disorganized.
Mixed Experiences
While many reviews were negative, a few customers reported positive experiences with friendly staff and good food, indicating inconsistency in service and quality.
- SCshane callahanNov 8, 20251.0Paid $30 for a quarter of a bowl to be filled. There was no chicken, steak, beans or queso available. My wife got a veggie bowl and the guy scooped half a spoon of rice into the bowl and spread it around to make it look “full” then proceeds to put a massive scoop of sour cream on top. Her bowl was more of a soup than a bowl. It took us 15 minutes to order our food. Absolutely disappointed with this experience and will look for other places to eat because of this.
- JMJack MOct 19, 20252.0Been here too many times to count and I’m finally done with it. Terrible service, people aren’t friendly and seem angry when you go in. Tried the new chimichurri and 90% of it was just oil, barely had any stuff in there. Got guac on my bowl and was charged for a side of guacamole and chips. Everything about it was a terrible experience, only positive was how quick I got my food because the place was empty but now I understand why it was. Will not be back.
- SSSahib SinghOct 19, 20251.0This was a big guy with big side burns eating chips with gloves and and packing other orders
- RIRichard Myros IIIOct 12, 20251.0Quality of food and service has gone way downhill. Kitchen was messy, food was spilling into other food trays, our rice wasn’t cooked enough (it turned to paste in our mouths). The only time I’ve ever had chipotle and it’s tasteless is from here. The pop machine is always flat and/or out of service.
- SWShaun WickettSep 21, 20251.0The last few times I visited they either would not give me what I wanted at the counter insisting the items were “online only”. The latest time they were not even taking orders at all at the counter and had moved entirely to online orders only. Funny thing is when you order online they give you the smallest portion I have ever seen. Total rip off and they are clearly trying to squeeze people by preventing them from seeing how little food they will get until you’ve already paid and are stuck with your eighth of a cup of rice and three chunks of chicken they threw into the bowl.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill at McCandless Towne Center?
Chipotle Mexican Grill at McCandless Towne Center is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Pittsburgh?
It is located at 8870 Covenant Ave, McCandless Crossings Towne Center, Allegheny, Pittsburgh, PA 15237.
What types of food can I order at Chipotle Mexican Grill?
You can choose from customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients and no artificial colors or preservatives.
Does Chipotle Mexican Grill offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services for your convenience.
How can I place an online order for Chipotle McCandless Towne Center?
You can order online via the Chipotle website or app at https://order.chipotle.com/ or https://chipotle.app.link/Carne-Apple for the app.
Is Chipotle Mexican Grill at McCandless Towne Center LGBTQ+ friendly?
Yes, the location welcomes LGBTQ+ customers and ensures an inclusive environment.
Are gift cards and catering services available at this Chipotle location?
Yes, Chipotle McCandless Towne Center offers catering and gift cards, along with various payment options including credit cards.
What nearby places can I visit before or after dining at Chipotle Mexican Grill?
Nearby places include Fort Pitt Piano Co. for music needs, UrgentVet for pet care, and The Joint Chiropractic if you seek chiropractic or massage services.
How can nearby transit or local businesses help me when visiting Chipotle in McCandless Towne Center?
Nearby businesses like The UPS Store 6592 can assist with shipping or printing needs, and Panera Bread is another dining option nearby if you want to explore before or after visiting Chipotle.
Are there any real estate services near Chipotle Mexican Grill at McCandless Towne Center?
Yes, several real estate agents and services such as The Paul Murray Team, Jen Hannaford, and REMAX Select Realty are nearby if you're interested in property-related inquiries in the area.