Business Details
About
Mexican Restaurant
Chipotle Market Square is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.3
1,213 reviews
5 stars
410
4 stars
267
3 stars
118
2 stars
86
1 star
332
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Numerous reviews highlighted the restaurant's poor cleanliness, with reports of dirty tables, floors, and food stations.
Service Quality
Customers frequently mentioned rude or unprofessional staff, long wait times, and incorrect orders, indicating a significant issue with service.
Food Quality
Many patrons complained about the quality of food, including undercooked or overcooked items, missing ingredients, and unsatisfactory portion sizes.
Management Issues
Several reviews pointed to poor management practices, including understaffing and lack of organization, contributing to a negative dining experience.
Inconsistent Availability
Customers noted that the restaurant often ran out of staple ingredients, leading to frustration and dissatisfaction.
- EMErin MaxwellNov 14, 20251.0Awful. We haven't ordered from here in a while because the food was never correct. But we decided to try one last time. No one got their correct order. Mine was nowhere close to correct. When you try to get your money back they offer you a "reward" for a free entree that expires in a month. Not to mention the tip i left for the staff that they don't deserve because they can not put the right scoops of food in the bowl. Horrible place. The fact that all of our orders were wrong shows this is a typical problem still and they staff and managers do not care. I will NEVER order again .
- VAvalentin alcaldeNov 11, 20251.0Visited the Chipotle at 211 Forbes Ave in downtown Pittsburgh, and this was easily the worst experience I’ve had at any location. The server with dreadlocks was openly rude from the moment I approached—short, dismissive, and completely unwilling to assist. When I asked for fajitas (a standard menu item at every other Chipotle I’ve visited), he flatly said “No” without any explanation or apology. The food was just as disappointing: the rice was completely plain—no cilantro, no lime, just bland and dry, unlike the properly seasoned cilantro-lime rice served everywhere else in the chain. Staff with this kind of attitude aren’t suited for customer-facing roles. I hope management at this location addresses both the service issues and kitchen consistency promptly—Pittsburgh deserves better.
- RTRobert TurinNov 5, 20251.0My whole office swore to never order from this chipotle again. I love chipotle, but this one is consistently horrible. If you order pick-up they barely give you any food. I counted 5 small pieces of chicken in my order. They might be better if you show up and order in person.
- SCSophie carpenterNov 2, 20251.0There was a fight, workers were walking out and walk in orders were not being fulfilled. So inappropriate and so disrespectful to customers. While we were waiting for to go orders the workers were joking around in the back with 20+ people waiting for their orders. So insane and disrespectful do not recommend this chipotle
- LJLyndsey JamesOct 20, 20251.0The worst chipotle I have been to honestly they should shut down, I have proof that the workers are lazy and don’t want fo do anything they tell you they don’t have stuff but they do if I could give them 0 stars I would
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill at Market Square offer?
Chipotle Market Square offers fast-casual Mexican cuisine with customizable burritos, bowls, quesadillas, tacos, and salads using responsibly sourced, real ingredients.
What are the opening hours of Chipotle Mexican Grill at 211 Forbes Ave?
Chipotle is open daily from 10:45 AM to 10:00 PM.
Does Chipotle Market Square offer delivery and pickup services?
Yes, Chipotle offers both in-store pickup and delivery services.
How can I order online from Chipotle Mexican Grill at Market Square?
You can order online through Chipotle's website, order.chipotle.com, or via the Chipotle mobile app.
How can I contact Chipotle Mexican Grill at Market Square via email or phone?
You can email pa.1533.MarketSquare@chipotle.com or call +1 412-224-5586.
Which social media platforms does Chipotle Market Square use?
Chipotle Market Square is active on Facebook, Instagram, Twitter, Pinterest, LinkedIn, and YouTube.
Does Chipotle Mexican Grill accept credit cards and offer catering services?
Yes, Chipotle accepts credit cards and provides catering services.
What nearby restaurants can I visit before or after dining at Chipotle Market Square?
Nearby restaurants include Noodles & Company, DiBella's Subs, Earth Inspired Salads, Bluebird Kitchen, Vallozzi's Pittsburgh, Las Velas, Moe's Southwest Grill, Original Oyster House, No.1 Sushi, and Millie's Homemade Ice Cream.
Are there nearby banks or financial services around Chipotle Market Square?
Yes, nearby financial services include Dollar Bank, PNC YMCA, Bank of America Financial Center, and ACE Cash Express.
What fitness or recreational facilities are close to Chipotle at Market Square?
Nearby fitness and recreation venues include UFC Gym Pittsburgh, PNC YMCA, and Market Square Place apartments and plaza areas.