Business Details
About
Mexican Restaurant
Chipotle Market Square is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.3
1,230 reviews
5 stars
413
4 stars
266
3 stars
120
2 stars
87
1 star
344
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous reviews highlighted poor service, including rude staff, long wait times, and incorrect orders.
Cleanliness
Customers consistently reported that the restaurant was dirty, with unclean tables and food debris on the floor.
Food Quality
Many customers complained about the quality of food, including undercooked rice, missing ingredients, and incorrect orders.
Staff Attitude
Several reviews mentioned unprofessional behavior from staff, including a lack of care for customer service and a negative atmosphere.
Inconsistent Availability
Frequent reports of missing staple ingredients and items being out of stock during operating hours.
- AKAlyssa Kukonik4 days ago1.0They need to shut this location down already. They never have anything prepped, don't communicate it to the customers even though they paid extra online. They're literally stealing from people.
- GGGabby GaluskaJan 2, 20261.0I had placed a pickup order for 2:30 PM, the app said the order was ready but was not ready in the store. I did not receive my order until 3:00 PM, after asking a different employee than the initial one I spoke with. They had forgot to give my drink cup and chips. They informed me I’d have to wait for them to make more chips but after waiting 30 minutes I did not wait to continue to wait. The staff kept going outside of the building, leaving nobody up front with the guests. One staff member was visibly under the influence of some substance. My food is cold, lacks any flavor, and the rice is hard and undercooked.
- LLLarissaDec 31, 20251.0I ordered a bowl and this is what I received. Nothing was on my bowl that I ordered and paid for. I am tried contacting restaurant and I have also contacted customer service and no one has helped me or tried to help. I will never recommend this place. This location is dirty, workers smoking and not working. I want contacted order number I91-QA2- under Carlos
- STSurya TejaDec 28, 20251.0They always miss fajitas with online orders. Recently I gave another try with this store and this time they missed red chimichurris although they charged extra $ for the order. I would never recommend this store to anyone placing online orders .
- ADAlex DuingDec 23, 20251.0We arrived a little over an hour before close and were met with no employees anywhere. After looking around for a few minutes one comes out and tells us it is online orders only (no signage of this). We then place the orders online from in the restaurant and see all the employees go to the back for the next 15 mins and not doing any orders. We get our orders finally about 40 minutes later, missing chips and multiple mistakes. As we sat there multiple other costumers came in and were blatantly ignored until they left. Employees made it clear they did not want to make anything for anyone.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill at Market Square offer?
Chipotle Market Square offers fast-casual Mexican cuisine with customizable burritos, bowls, quesadillas, tacos, and salads using responsibly sourced, real ingredients.
What are the opening hours of Chipotle Mexican Grill at 211 Forbes Ave?
Chipotle is open daily from 10:45 AM to 10:00 PM.
Does Chipotle Market Square offer delivery and pickup services?
Yes, Chipotle offers both in-store pickup and delivery services.
How can I order online from Chipotle Mexican Grill at Market Square?
You can order online through Chipotle's website, order.chipotle.com, or via the Chipotle mobile app.
How can I contact Chipotle Mexican Grill at Market Square via email or phone?
You can email pa.1533.MarketSquare@chipotle.com or call +1 412-224-5586.
Which social media platforms does Chipotle Market Square use?
Chipotle Market Square is active on Facebook, Instagram, Twitter, Pinterest, LinkedIn, and YouTube.
Does Chipotle Mexican Grill accept credit cards and offer catering services?
Yes, Chipotle accepts credit cards and provides catering services.
What nearby restaurants can I visit before or after dining at Chipotle Market Square?
Nearby restaurants include Noodles & Company, DiBella's Subs, Earth Inspired Salads, Bluebird Kitchen, Vallozzi's Pittsburgh, Las Velas, Moe's Southwest Grill, Original Oyster House, No.1 Sushi, and Millie's Homemade Ice Cream.
Are there nearby banks or financial services around Chipotle Market Square?
Yes, nearby financial services include Dollar Bank, PNC YMCA, Bank of America Financial Center, and ACE Cash Express.
What fitness or recreational facilities are close to Chipotle at Market Square?
Nearby fitness and recreation venues include UFC Gym Pittsburgh, PNC YMCA, and Market Square Place apartments and plaza areas.