Chipotle Mexican Grill

3.2
1617 reviews
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About

Mexican Restaurant
Chipotle McKnight is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
4861 McKnight Rd, Pittsburgh, PA
15237, United States

Hours

Reviews

3.2
1,617 reviews
5 stars
589
4 stars
247
3 stars
157
2 stars
123
1 star
501

What are people saying?

AI-generated from recent customer reviews

Staffing Issues

Customers frequently reported that the location is understaffed, leading to long wait times and poor service.

Food Quality

Many reviews highlighted issues with food quality, including cold, stale, or poorly prepared items.

Cleanliness

The restaurant was often described as dirty, with unclean tables and overflowing trash.

Customer Service

Numerous customers experienced rude or dismissive behavior from staff, contributing to a negative dining experience.

Inventory Problems

Customers consistently noted that the restaurant was out of key menu items, including ingredients and utensils.
  • VV
    Vardys
    Nov 9, 2025
    1.0
    Went to stop in for dinner but they had a sign taped up saying they werent serving in person? I didnt drive all the way there to make a mobile order and wait 45 minutes for it to be made.
  • CW
    Connor Wink
    Nov 6, 2025
    1.0
    Don't bother coming here anytime before 1015 closing at 11 doesnt mean anything apparently 5 workers sitting around eating food but saying they are closed. Last time making that mistake ill gladly drive extra 10min up road to mccandles crossing.
  • AB
    Andrew Belcastro
    Nov 1, 2025
    2.0
    This Chipotle has been getting consistently worse each time I’ve visited it. They are frequently out of items and on one recent occasion, they were just randomly closed at 7pm. They gave no explanation why just told us we had to leave. We stopped today and the told us they had no chips despite chips sitting on the chip counter. When my wife asked why we couldn’t have those chips, they just stated, “ we have to save those for online orders”.
  • DS
    Dacotah Skye
    Oct 10, 2025
    1.0
    Dirty, nobody even spoke to me when I stood at the line, a customer finally told me I have to order online…employees acted like I didn’t exist…I used to work at Chipotle back in 2015…sad what’s happened 🤷🏽‍♂️
  • FF
    Felicia Fatur
    Oct 10, 2025
    5.0
    My family 💗Chipotle Excited this location had everything & wasn’t sold out of anything. Sadly Past 5+ times we stopped at other locations of Chipotle they’ve been sold out of few items or almost all items at dinner

Frequently Asked Questions About Chipotle Mexican Grill

Where is Chipotle Mexican Grill McKnight located?

Chipotle Mexican Grill McKnight is located at 4861 McKnight Rd, McKnight-Siebert Shopping Center, Pittsburgh, PA 15237.

What are the opening hours of Chipotle Mexican Grill McKnight?

Chipotle McKnight is open every day from 10:45 AM to 11:00 PM.