Chipotle Carnegie Mellon is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous customers reported consistently small portion sizes, often feeling shortchanged compared to other locations.
Customer Service
Feedback highlighted rude and unhelpful staff, with many customers feeling treated as an inconvenience rather than valued patrons.
Ingredient Availability
Many reviews noted that the restaurant frequently runs out of key ingredients, impacting the overall dining experience.
Cleanliness
Several customers mentioned that the restaurant was dirty, with unclean tables and restrooms.
Service Speed
Customers experienced long wait times for both in-person and online orders, often leading to frustration.
MM
Margi Man
Jan 3, 2026
1.0
Rude staff member!!! Not all just rude blond haired lady named Dana!!! I am leaving this review to address a serious issue of early lobby closure and that blond hair women being rude and screaming at guest. I went here for a family outing near about 8pm and as she left the restaurant The woman Dana was her name I asked for her and the managers name and employee number. She screamed at myself my husband and my kid the other day j watched her scream at a manager she is disrespectful. Takeout the food don't eat in is my advice Dana is rude!!!!!
RL
Rumi Loghmani
Dec 1, 2025
1.0
The portion size was nowhere near what I usually get from this chipotle or other Chipotle's. I got a beef barbacoa burrito and when the worker put a "scoop" on my plate they only grabbed a small amount of beef with their tongs which ammounted to barely half a scoop of what my friend got when another worker made their steak burrito. Additionally the burrito once "wrapped" was not even wrapped well with it coming apart as soon as I opened it up. The guac I got with my chips and guac was also not even remotely salted, I'm guessing they forgot to add salt to their guac mixture. The quality of this locations food is nowhere near the quality of the one near point breeze, just make the trek and go there instead.
DD
Dylan
Dec 1, 2025
1.0
Bad service and bad portions
BA
Bhavya Arora
Nov 15, 2025
1.0
very rude staff.
i asked them for one bowl and there were 5 servers who refused to serve, because they just wanted to stand and watch 1 of the servers complete a catering order.
it was very annoying.
Since its close to campus each time you visit they are always out of things. for eg. this time they were out of lettuce, salsa, chimichuri, cheese, avocado.
they fill your bowl as if you are taking this for free.
I asked one of the servers to add veggies and he added 1 slice of capsicum and i was looking as his face. idk if he was trying to mock or what.
RA
Review Account
Nov 14, 2025
1.0
Only online orders, and takes about 40 min to get food.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill at Carnegie Mellon offer?
Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients without artificial colors, flavors, or preservatives.
What are the opening hours of Chipotle Mexican Grill at 4611 Forbes Ave?
Chipotle is open every day from 10:45 AM to 11:00 PM.
Can I order food online or get delivery from this Chipotle location?
Yes, you can order online for in-store pickup or delivery through their website or app.
Does Chipotle Mexican Grill at Carnegie Mellon offer catering services?
Yes, they provide catering and catering delivery services.
Is Chipotle Mexican Grill at Carnegie Mellon location LGBTQ friendly?
Yes, this location welcomes LGBTQ customers.
Where is Chipotle Mexican Grill located in Pittsburgh?
It is located at 4611 Forbes Ave, Allegheny, Pittsburgh, PA 15213, US.
What are some nearby restaurants to Chipotle Mexican Grill at Carnegie Mellon?
Nearby restaurants include Pepper Space 川悦喆 (Chinese/Asian), Orient Express (Chinese), Grapow (Asian/Burgers), Patron Pronto (Mexican), Sushi Fuku (Japanese), Union Grill Oakland (American), The Bagel Factory (bagels), Yuva India Indian Eatery (Indian), Starbucks (coffee), and Lucca Ristorante (Italian).
Are there any convenient banking options near Chipotle at Carnegie Mellon?
Yes, there is a Bank of America ATM and a Chase Bank located nearby for your banking needs.
What nearby places can I visit before or after eating at Chipotle Carnegie Mellon?
You can explore the Hillel Jewish University Center, Phantom of the Attic Comics (comic book store), or relax with a coffee at Starbucks, all within walking distance.
How can customers contact Chipotle Mexican Grill at Carnegie Mellon?
You can reach them by phone at +1 412-904-3716 or email at PA.2410.CarnegieMln@chipotle.com.