Chipotle Mexican Grill

3.1
915 reviews
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.

About

Mexican Restaurant
Chipotle Carnegie Mellon is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
4611 Forbes Ave, Pittsburgh, PA
15213, United States

Hours

Reviews

3.1
915 reviews
5 stars
259
4 stars
207
3 stars
109
2 stars
48
1 star
292

What are people saying?

AI-generated from recent customer reviews

Portion Sizes

Numerous customers reported consistently small portion sizes, often feeling shortchanged compared to other locations.

Customer Service

Feedback highlighted rude and unhelpful staff, with many customers feeling treated as an inconvenience rather than valued patrons.

Ingredient Availability

Many reviews noted that the restaurant frequently runs out of key ingredients, impacting the overall dining experience.

Cleanliness

Several customers mentioned that the restaurant was dirty, with unclean tables and restrooms.

Service Speed

Customers experienced long wait times for both in-person and online orders, often leading to frustration.
  • MM
    Margi Man
    Jan 3, 2026
    1.0
    Rude staff member!!! Not all just rude blond haired lady named Dana!!! I am leaving this review to address a serious issue of early lobby closure and that blond hair women being rude and screaming at guest. I went here for a family outing near about 8pm and as she left the restaurant The woman Dana was her name I asked for her and the managers name and employee number. She screamed at myself my husband and my kid the other day j watched her scream at a manager she is disrespectful. Takeout the food don't eat in is my advice Dana is rude!!!!!
  • RL
    Rumi Loghmani
    Dec 1, 2025
    1.0
    The portion size was nowhere near what I usually get from this chipotle or other Chipotle's. I got a beef barbacoa burrito and when the worker put a "scoop" on my plate they only grabbed a small amount of beef with their tongs which ammounted to barely half a scoop of what my friend got when another worker made their steak burrito. Additionally the burrito once "wrapped" was not even wrapped well with it coming apart as soon as I opened it up. The guac I got with my chips and guac was also not even remotely salted, I'm guessing they forgot to add salt to their guac mixture. The quality of this locations food is nowhere near the quality of the one near point breeze, just make the trek and go there instead.
  • DD
    Dylan
    Dec 1, 2025
    1.0
    Bad service and bad portions
  • BA
    Bhavya Arora
    Nov 15, 2025
    1.0
    very rude staff. i asked them for one bowl and there were 5 servers who refused to serve, because they just wanted to stand and watch 1 of the servers complete a catering order. it was very annoying. Since its close to campus each time you visit they are always out of things. for eg. this time they were out of lettuce, salsa, chimichuri, cheese, avocado. they fill your bowl as if you are taking this for free. I asked one of the servers to add veggies and he added 1 slice of capsicum and i was looking as his face. idk if he was trying to mock or what.
  • RA
    Review Account
    Nov 14, 2025
    1.0
    Only online orders, and takes about 40 min to get food.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill at Carnegie Mellon offer?

Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients without artificial colors, flavors, or preservatives.

What are the opening hours of Chipotle Mexican Grill at 4611 Forbes Ave?

Chipotle is open every day from 10:45 AM to 11:00 PM.