Chipotle Mexican Grill

3.1
910 reviews
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.

About

Mexican Restaurant
Chipotle Carnegie Mellon is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
4611 Forbes Ave, Pittsburgh, PA
15213, United States

Hours

Reviews

3.1
910 reviews
5 stars
258
4 stars
208
3 stars
109
2 stars
47
1 star
288

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unhelpful staff, with many feeling treated as an inconvenience.

Portion Sizes

Numerous reviews highlighted consistently small portion sizes, often described as inadequate compared to other locations.

Ingredient Availability

Many customers noted that the restaurant was frequently out of key ingredients, leading to disappointment and frustration.

Cleanliness

The location was often described as dirty, with unclean tables and unsanitary conditions reported by multiple customers.

Wait Times

Customers experienced long wait times, often exacerbated by understaffing and poor service efficiency.
  • BA
    Bhavya Arora
    Nov 15, 2025
    1.0
    very rude staff. i asked them for one bowl and there were 5 servers who refused to serve, because they just wanted to stand and watch 1 of the servers complete a catering order. it was very annoying. Since its close to campus each time you visit they are always out of things. for eg. this time they were out of lettuce, salsa, chimichuri, cheese, avocado. they fill your bowl as if you are taking this for free. I asked one of the servers to add veggies and he added 1 slice of capsicum and i was looking as his face. idk if he was trying to mock or what.
  • RA
    Review Account
    Nov 14, 2025
    1.0
    Only online orders, and takes about 40 min to get food.
  • NW
    Nicholas Weaver
    Nov 6, 2025
    1.0
    Waited well over 90 minutes for a delivery order, only for the restaurant to cancel it without comment.
  • GB
    Gabriel Benbunan
    Oct 30, 2025
    1.0
    The pictures speak for themselves. This is what Chipotle has come to. Bear in mind the portion was pretty small yet they couldnt even roll it properly.
  • RB
    Riad Badrane
    Oct 27, 2025
    1.0
    This chipotle is cheeks. When you're ordering, the white lady working there talks to you like you're her boyfriend that cheated on her with her best friend. She also gives out portions as if every excess gram of protein is deducted from her paycheck. The bathrooms were locked (even though they were vacant) and all three napkins dispensers were completely empty. If you want food near campus just go somewhere else💔.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill at Carnegie Mellon offer?

Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients without artificial colors, flavors, or preservatives.

What are the opening hours of Chipotle Mexican Grill at 4611 Forbes Ave?

Chipotle is open every day from 10:45 AM to 11:00 PM.