Business Details
About
Mexican Restaurant
Chipotle South Hills is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.7
799 reviews
5 stars
377
4 stars
155
3 stars
64
2 stars
43
1 star
160
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and small portion sizes.
Cleanliness
Numerous reviews highlighted the restaurant's cleanliness issues, with dirty tables and floors being a common complaint.
Service Speed
Customers frequently mentioned long wait times for both in-store and online orders, often exacerbated by understaffing.
Food Quality
While some customers enjoyed the food, there were multiple complaints about stale or poorly prepared items, including bugs found in food.
Staff Performance
Feedback on staff varied, with some praising individual employees for their service, while others criticized the overall management and attitude of the team.
- AJadam johnson2 days ago1.0I’m usually not one to complain, but this chipotle is absolutely horrible. The staff is not friendly at all and the orders are always wrong. The portion sizes are horrific if you order ahead or have your food delivered. The employees will only fill the bowl halfway or won’t make it right if you’re not in front of them telling them to add more. I work late and often will get food before I go home, but everytime I order ahead something is wrong or missing from my bowl. Tonight I ordered a bowl with carnitas, white rice, cheese, lettuce, and a side of chips. The bowl I received was steak and cheese. Literally just those. No rice at all. This place is very unprofessional so if you want to get chipotle I would recommend going to a different location.
- HHHehzbehans3 days ago1.0Terrible just terrible always skimping on online deliveries if you want a normal food portion just order there don't even try ordering online. My bowl was 1/3 filled and I was missing 3 parts of it absolutely ridiculous!!!!
- RCRose Carozza6 days ago5.0One of the only good Chipotles around
- KKKlynne4022Nov 4, 20255.0The sofritas bowl is always my favorite! Always packed full and fresh!
- PDPatrick DesantisOct 24, 20251.0online order system is in shambles. showed up, was told another hour after promised time.
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill South Hills offer?
Chipotle South Hills offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads with responsibly sourced ingredients.
What are the operating hours of Chipotle Mexican Grill on Washington Rd, Pittsburgh?
Chipotle is open every day from 10:45 AM to 11:00 PM.
Can I order Chipotle online for pickup or delivery?
Yes, Chipotle South Hills supports online orders with options for in-store pickup and delivery via their website or app.
What are Chipotle's food sourcing principles?
Chipotle follows 'Food with Integrity,' focusing on 53 real ingredients sourced from farms with humane and sustainable practices without artificial additives.
How can I sign up for rewards or get exclusive offers from Chipotle?
You can sign up for Chipotle Rewards through their official website or app to earn points and get exclusive offers.
What services does Chipotle Mexican Grill provide?
Services include online orders, web and mobile delivery, catering, catering delivery, gift cards, and accepts credit cards.
Is Chipotle Mexican Grill South Hills welcoming to the LGBTQ community?
Yes, this location welcomes LGBTQ customers.
Can you recommend nearby places to visit around Chipotle South Hills?
Nearby you can visit Atarashi for sushi experience, Bruegger's Bagels for breakfast or a quick snack, and Academy of Dance by Lori for dance classes or entertainment.
Are there any convenient services near Chipotle for printing or shipping needs?
Yes, FedEx Office Print & Ship Center is nearby, offering printing, shipping, and passport services which may be helpful before or after dining at Chipotle.
What options do customers have for nearby banking or ATM services?
Customers can use the Citizens Bank ATM located near Chipotle for convenient cash withdrawals during their visit.