Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle South Hills is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
Dine-inAvailable
DeliveryAvailable
TakeoutAvailable
Accepts reservationsNot available
Requires reservationsNot available
Credit cardAvailable
DebitAvailable
Mobile paymentsAvailable
Cash onlyNot available
Drive-throughNot available
BreakfastNot available
LunchAvailable
DinnerAvailable
VegetarianAvailable
RestroomAvailable
Onsite servicesAvailable
Free parking lotAvailable
Free street parkingAvailable
Paid parking lotAvailable
Welcomes familiesAvailable
Kid friendlyAvailable
Wheelchair accessible entranceAvailable
Wheelchair accessible restroomAvailable
Wheelchair accessible seatingAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.7
777 reviews
5 stars
362
4 stars
151
3 stars
62
2 stars
43
1 star
159
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple reviews highlighted that the restaurant was often dirty, with overflowing trash cans and unclean tables.
Order Accuracy
Customers frequently reported issues with incorrect orders, especially with online and mobile orders, leading to dissatisfaction.
Portion Sizes
Many customers complained about small portion sizes, particularly for online orders, feeling that they were not receiving value for their money.
Service Quality
Service was described as inconsistent, with some staff being friendly while others were rude or inattentive, particularly during busy times.
Food Quality
While some customers enjoyed the food, others reported issues with freshness and quality, including finding foreign objects in their meals.
AR
Arti Rajput
2 days ago
1.0
My daughter was very hungry had been waiting to go to chipotle for a while, and we ordered 2 tacos and took rice, guacamole, beans, and mild on the side. When we got there and took our orders, our sides were barely there! There were like 15 grains of rice on our sides, 10 bean and mild pieces, and rotten guacamole! We went to speak with the workers and their attitude was as rotten as the guacamole! They refused to fix our order and created a very disappointing atmosphere for everyone. Their service is HORRIBLE. My daughter was very disappointed and had tears in her eyes. This poor kid was hungry!!! I am definitely NEVER going to the Upper Saint Clair Chipotle ever again because of their poor service, attitude, and food.
DE
David Ewing
Jan 18, 2026
1.0
There was a time we enjoy stopping here for a quick meal. Past tense though. We have been long-suffering with all the negative aspects but I think we have reached our fill with a disastrous dining area and now poorly made burritos. Last visit our burritos we so full (normally not a bad thing!) they couldn't be wrapped without the contents spilling onto the outside of the shell. So there was no way to handle the burritos without having the filling completely covering hands and fingers. Every table was covered with slopped up food, soft drink dispenser area was a disaster, and trash cans were mounded high with garbage. Workers seemed to care not about the condition of things as they were more concerned about talking than catching up on work. It may have been the most unappetizing meal we have ever experienced out
AJ
adam johnson
Jan 10, 2026
1.0
I’m usually not one to complain, but this chipotle is absolutely horrible. The staff is not friendly at all and the orders are always wrong. The portion sizes are horrific if you order ahead or have your food delivered. The employees will only fill the bowl halfway or won’t make it right if you’re not in front of them telling them to add more. I work late and often will get food before I go home, but everytime I order ahead something is wrong or missing from my bowl. Tonight I ordered a bowl with carnitas, white rice, cheese, lettuce, and a side of chips. The bowl I received was steak and cheese. Literally just those. No rice at all. This place is very unprofessional so if you want to get chipotle I would recommend going to a different location.
HH
Hehzbehans
Jan 9, 2026
1.0
Terrible just terrible always skimping on online deliveries if you want a normal food portion just order there don't even try ordering online. My bowl was 1/3 filled and I was missing 3 parts of it absolutely ridiculous!!!!
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill South Hills offer?
Chipotle South Hills offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads with responsibly sourced ingredients.
What are the operating hours of Chipotle Mexican Grill on Washington Rd, Pittsburgh?
Chipotle is open every day from 10:45 AM to 11:00 PM.
Can I order Chipotle online for pickup or delivery?
Yes, Chipotle South Hills supports online orders with options for in-store pickup and delivery via their website or app.
What are Chipotle's food sourcing principles?
Chipotle follows 'Food with Integrity,' focusing on 53 real ingredients sourced from farms with humane and sustainable practices without artificial additives.
How can I sign up for rewards or get exclusive offers from Chipotle?
You can sign up for Chipotle Rewards through their official website or app to earn points and get exclusive offers.
What services does Chipotle Mexican Grill provide?
Services include online orders, web and mobile delivery, catering, catering delivery, gift cards, and accepts credit cards.
Is Chipotle Mexican Grill South Hills welcoming to the LGBTQ community?
Yes, this location welcomes LGBTQ customers.
Can you recommend nearby places to visit around Chipotle South Hills?
Nearby you can visit Atarashi for sushi experience, Bruegger's Bagels for breakfast or a quick snack, and Academy of Dance by Lori for dance classes or entertainment.
Are there any convenient services near Chipotle for printing or shipping needs?
Yes, FedEx Office Print & Ship Center is nearby, offering printing, shipping, and passport services which may be helpful before or after dining at Chipotle.
What options do customers have for nearby banking or ATM services?
Customers can use the Citizens Bank ATM located near Chipotle for convenient cash withdrawals during their visit.
Brand Certified Facts from Chipotle Mexican Grill
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Certified March 01, 2026Yext Knowledge Graph
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