Chipotle Mexican Grill

3.1
1645 reviews
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About

Mexican Restaurant
Chipotle Century III is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
509 Clairton Blvd, Pittsburgh, PA
15236, United States

Hours

Reviews

3.1
1,645 reviews
5 stars
574
4 stars
248
3 stars
150
2 stars
131
1 star
542

What are people saying?

AI-generated from recent customer reviews

Cleanliness

The restaurant is frequently reported as dirty, with overflowing trash, unclean tables, and unsanitary conditions.

Service Quality

Customers consistently mention poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

While some customers enjoy the food, many report issues with portion sizes, undercooked ingredients, and missing items from orders.

App Experience

The mobile ordering system is criticized for inaccuracies, leading to missing items and incorrect order statuses.

Staff Attitude

Several reviews highlight a lack of professionalism and engagement from staff, with reports of rude behavior and unhelpful responses.
  • DV
    Dylan Vasko
    4 days ago
    1.0
    I love Chipotle. I worked at one when I was out of high school in 20-teens. So I have a good understanding of how a chipotle should be preparing food/drinks. This has to be one of the worst Chipotle I have ever been to. Serving sizes are always different, orders are never correct, fajitas are always raw, drink dispensar is always missing ice and/or a specific drink needs the bag replaced(meaning you get straight carbonated water). After my first bad experience there, I didnt want to say anything, as it could have just been a bad day. But this has been happening basically everytime I go there, or order takeout from there. Also have to mention going in, chairs are always on the tables, like they dont want you to dine in there. And as per working at a Chipotle before, the dining area needs to be ready before open. I hope this Chipotle location does better. I can not recommend this location.
  • MW
    Melissa Walters
    Nov 13, 2025
    2.0
    The cashier refused to give me my change. Why?!?
  • RZ
    Rrvadimzhuk Zhuk
    Nov 10, 2025
    5.0
    They added a large portion of chicken to my order. Usually, other Chipotles don’t do that.
  • WC
    willie c
    Nov 1, 2025
    2.0
    Just not the same anymore. Food quality has gone way down. Service was ok.
  • OS
    Owen Sherwood
    Oct 10, 2025
    1.0
    I ordered using the phone app. The order showed that it was ready in the app. I go into the store and my food is not ready. I have to wait an additional 15 minutes for my food to be prepared. Then the bowl had the least food I have ever gotten in a chipotle bowl ever. Bad service and not a good app experience with the order status being entirely made up. Very disappointing all around.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill at Century III offer?

Chipotle Mexican Grill offers customizable Mexican cuisine including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.

Where is Chipotle Mexican Grill located in Pittsburgh?

It is located at 509 Clairton Blvd, Southland Four Season Shopping Center, Allegheny, Pittsburgh, PA 15236.