Chipotle Mexican Grill

Reviews

• CG

  Corey G

  2 days ago
  1.0
  Chipotles in general suck anymore… but this one… first of all I got tortilla chips from a shop n save bag it seemed. The food is not great and the service isn’t either.
• JU

  Jim Uphoff

  Jan 5, 2026
  1.0
  Where do I begin? The tables were filthy, no napkins, no plasticware and the trash is over flowing. Employees are sub-par as far as relating to customers. No chips available. Employees don't change gloves after handling customers cards or cash. Don't waste your time or money. This place needs help.
• MG

  Mikalyn Rose Grey

  Jan 3, 2026
  1.0
  I feel like I hated this location last time I came here, but I had a gift card and was in the mood for Chipotle so decided to give them another try. Everyone working there was miserable for a start. A coworker walked in complaining about having to be there and there were a few of them just huddled up laughing in the back...whatever. The person who had to leave the group and assemble my burrito was grunting and groaning about it as they walked up... So I got a carnitas burrito with sour cream and guac. The carnitas they used were at the way bottom of the container (I know this because the person screamed that they were at the bottom of the carnitas). Normally, they shake off the meat a little bit so it's not all juice, but they did not...and just packed it on heavy. Someone else took over and did the same with everything else. I should be grateful, yeh? I was ready to take my burrito to go, get in the car, and eat it so when the cashier asked if I needed a bag, I said no. I didn't think it'd be a big deal. My burritos always end up huge and I've mastered having no spillage (haha). Well, the juice from the carnitas legit soaked through the tortilla and it split in the middle. I took a bite out of the burrito and half the contents started spilling out. I couldn't hust reinforce sides and keep it together; I mean the tortilla itself had a hole in the middle of it, the middle of the burrito, and it just spilled out. I tried to tell myself that at least it was free since I paid with my gift card, but it was no comfort to me as this was the most painful and unsatisfying meal of my life. Done with this location.
• CF

  Cambra Fersch

  Dec 26, 2025
  1.0
  This Chipotle is hands down the worst one I’ve ever been to. Every single visit is the same miserable experience. The employees constantly huff and puff, complain out loud, and make it very clear they hate their jobs—which they take out on customers. The rice is never cooked properly; it’s always hard, crunchy, and borderline inedible. The difference between this location and the Pittsburgh Mills Chipotle is embarrassing. At Pittsburgh Mills, the staff is respectful, friendly, and actually does their job without acting inconvenienced by basic requests. At this location, even asking for a simple side of guacamole feels like you’re asking for a personal favor. This store seriously needs new management or an entirely new staff because the current employees are clearly unhappy and completely unprofessional. On top of that, they never have the vinaigrette, which is beyond frustrating. Overall, this location is poorly run, consistently disappointing, and not worth visiting EVER again.
• CS

  Casey Schlaegle

  Dec 4, 2025
  1.0
  I avoided this Chipotle for years for a reason, and unfortunately tonight confirmed that nothing has changed. We came here for my daughter’s birthday dinner at her request, and the conditions were still unacceptable. The restaurant was visibly dirty, multiple ingredients were unavailable (as usual), and yet there was still a line out the door. It honestly baffles me how this location continues to operate under these conditions, let alone pass a health inspection. Deeply disappointing experience, especially on what was supposed to be a special night.

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