Numerous customers reported slow service, long wait times, and inattentive staff, leading to frustration and dissatisfaction.
Food Quality
While some customers enjoyed the wings and other menu items, many complained about cold food, incorrect orders, and poor portion sizes.
Positive Staff Interactions
Several reviews highlighted exceptional service from specific staff members, indicating that when service is good, it significantly enhances the dining experience.
Cleanliness Concerns
Multiple reviews mentioned unsanitary conditions in the restaurant, including sticky surfaces and dirty bathrooms, which detracted from the overall experience.
Online Ordering Problems
Customers frequently experienced issues with online orders, including delays, missing items, and poor communication regarding order status.
NF
Nancy Ford
Dec 22, 2025
4.0
Nice, just a little too dark & a little too noisy for me
CP
connie peripanos
Dec 20, 2025
2.0
Server did not even come around and when we did get our food it was cold and tvs were so loud I could not hear the conversation
PH
Pam Harbor
Dec 19, 2025
5.0
Came in for a drink during lunch yesterday. Sam was great.
NT
NayTo “FlaminHotChips” TheNac
Dec 14, 2025
1.0
Went to Buffalo Wild Wings to pick up an online order, and it was the usual mess. I got there at the time the app told me to, of course it wasn’t ready. I waited about 5–7 minutes before finally getting my food. I go to my car and immediately notice the bag feels way too small. Sure enough, they forgot my fries. I had to go back inside, tell them, and they said they’d make fresh fries. They only take a couple minutes to cook, but I stood there for another five minutes waiting. I figured since I almost left without a whole side, maybe they’d throw in something extra but nope. Just the fries. I said thank you and left.
I get home, excited to eat, and it somehow gets worse. My mac and cheese was only filled halfway. I paid almost $5 for maybe three bites. Then I open my “large” blue cheese (which I paid extra for, because I love blue cheese)… and it wasn’t even blue cheese. No idea what sauce it was. Word of advice: if you order online, do NOT show up at the time the app tells you. Go at least 30 minutes later. And be prepared to hunt someone down because there’s usually no one at the front for online pickups. Every single time I come here, something is wrong. The food can be good, but the online pickup experience is a complete pain and honestly exhausting.
CC
cjce cjce
Nov 2, 2025
1.0
They should not be able to call the cheesesteak a sub. My husband ordered it for his dinner and it was so small it should have been on the kids menu. We had to pay for another meal for him. Its a shame what they are charging you for the food they are delivering and no wonder they didn’t list the size of what they called a sub on the menu.