Bruegger’s bakes up authentic New York style bagels every morning, ready to be topped with our signature made-in-Vermont cream cheese or perfect for a variety of breakfast and deli sandwiches alongside tasty sides of hashbrowns, muffins, sweets, and custom blends of hot and iced coffee. Breakfast & lunch catering is available by ordering online. In a hurry? Order Ahead using the Bruegger’s mobile app.
Customers frequently reported extremely long wait times, often exceeding 20 minutes, with some noting a lack of urgency from staff.
Staff Attitude
Feedback indicated a mix of friendly and rude staff interactions, with several customers mentioning unprofessional behavior from certain employees.
Food Quality
While many praised the bagels and breakfast items as delicious, there were complaints about inconsistent quality and incorrect orders.
Cleanliness
Multiple reviews highlighted issues with cleanliness, including dirty tables and unsanitary conditions.
Management Issues
Several customers expressed concerns about poor management and staffing levels, leading to inefficient service.
AB
Alec Bosler
Dec 24, 2025
2.0
Other than the lady that works the register, everyone is pretty nice- BUT- this is THE SLOWEST location on earth. You need to commit 20 minutes minimum for a single bagel. Not sure if it's understaffing or what
JS
Jimmy Sciulli
Dec 22, 2025
1.0
Stood at the counter for 10 minutes before someone finally lifted their head just to say you order at the register now. This is new for brueggers but they feel no need to tell the customers apparently. No sign to order at register, and they don’t say anything to you as you stand in line where the line has always been.
MA
Melony Arnold
Dec 20, 2025
5.0
The lady who runs the register hardly ever smiled and is a bit abrasive. Unsure of her name as she didn't have a name tag that day.
The atmosphere always smells like burnt food!
MM
melissa (Mellymel)
Dec 18, 2025
3.0
The line was long, the cashier seemed to be new ,the loud aggressive lady behind the counter was rude to the young lady working the register, door dash drivers, the customers after making their food wrong, She seemed like she was having a rough day. It made the vibe off and not comfortable to sit inside to dine. Much different service than other brueggers locations.
FF
Frank Future
Dec 17, 2025
5.0
Great Hazelnut coffee and bagels.
Hard working staff.
Frequently Asked Questions About Bruegger's Bagels
What types of services does Bruegger's Bagels offer for pickup and delivery?
Bruegger's Bagels offers in-store pickup, delivery, same day delivery, and no-contact delivery services.
What are the operating hours for Bruegger's Bagels?
Bruegger's Bagels is open every day from 6:00 AM to 2:00 PM.
What is the address and contact phone number for Bruegger's Bagels in Pittsburgh?
The address is 4885 McKnight Rd, Pittsburgh, PA 15237. The phone number is +1 412-369-7138.
Does Bruegger's Bagels provide catering services?
Yes, catering is available for breakfast and lunch by ordering online.
What types of payment options are accepted at Bruegger's Bagels?
They accept American Express, Android Pay, Apple Pay, cash, Contactless Payment, Discover, MasterCard, Samsung Pay, and Visa.
What are some of the specialty food items available at Bruegger's Bagels?
Specialties include New York Style Bagels, Gourmet Bagels, Hot Coffee, Cold Brew, and various egg sandwiches like the Farmhouse, Vermonter, Western, and Sriracha Honey Sunrise.
Can I order ahead using a mobile app at Bruegger's Bagels?
Yes, customers can order ahead using the Bruegger’s mobile app available on both Android and iOS.
What nearby places can I visit along with Bruegger's Bagels on McKnight Road?
Nearby places include Record Nations, Bully Max pet store, Italian Village Pizza restaurant, Divine Nails & Spa, The UPS Store, and Walgreens pharmacy.
Is there parking available when visiting Bruegger's Bagels?
Yes, there is free street parking as well as free parking in a lot for customers.
How can nearby coffee shops like Starbucks compare to Bruegger's Bagels?
Nearby Starbucks offers coffee and cafe services, but Bruegger's specializes in fresh-baked bagels, breakfast sandwiches, and made-in-Vermont cream cheese for a unique breakfast and lunch experience.