Customers praised the chicken sandwiches and fries for being delicious and well-prepared, though some noted issues with greasiness and inconsistency in flavor.
Service Experience
While many reviews highlighted friendly and courteous staff, several customers reported poor service, including long wait times and order inaccuracies.
Pricing Concerns
Several customers expressed dissatisfaction with rising prices and perceived reductions in portion sizes, leading to a feeling of decreased value.
Cleanliness and Atmosphere
The restaurant was generally noted for cleanliness, but some customers found the dining area unwelcoming or dingy.
Order Fulfillment Issues
Multiple reviews mentioned problems with missing items in orders and difficulties in contacting the restaurant for resolution.
AO
Alicia Oglesby
Nov 12, 2025
5.0
Delicious chicken that tastes like real chicken. Much better than chains.
CO
Clark Outridge
Nov 6, 2025
2.0
I got chicken tenders and fries… the fries were underseasoned and the chicken was dry and chewy as could be. The restaurant was out of straws and seemed very put together at the seams. I wouldn’t recommend.
HH
Hal Hayes
Oct 22, 2025
4.0
Very good sandwich and fries. Would love it even more if they had some chicken on the bone too!
JV
Judy Vanderbeck
Oct 20, 2025
5.0
Love the fish sandwiches. They're always great!
TH
Tom Hritz
Oct 17, 2025
5.0
Best chicken sandwich in Pittsburgh. Always consistent and always delicious.
What are the regular operating hours for Bird On The Run?
Bird On The Run is open from 11:00 AM to 9:30 PM Tuesday through Thursday, 11:00 AM to 10:30 PM on Friday and Saturday, and 11:00 AM to 8:30 PM on Sunday. It is closed on Mondays.
Is Bird On The Run open on holidays like Christmas?
No, Bird On The Run is closed on December 24th and 25th every year.
What services does Bird On The Run offer for ordering?
Bird On The Run offers both in-store pickup and delivery services.
Can I place an order online at Bird On The Run?
Yes, you can order online through their menu page at https://birdontherun.com/menu.
Where is Bird On The Run located?
Bird On The Run is located at 128 S Highland Ave, Pittsburgh, PA 15206, United States.
What type of cuisine does Bird On The Run specialize in?
Bird On The Run specializes in American cuisine, including fried chicken, chicken wings, Cajun dishes, seafood, and sandwiches.
If I'm visiting Commerce Bar nearby, can I conveniently dine at Bird On The Run?
Yes, Bird On The Run is close to Commerce Bar, making it easy to enjoy a meal before or after visiting the cocktail bar and speakeasy.
Are there other dining options near Bird On The Run, such as French or Caribbean restaurants?
Yes, nearby dining options include The Twisted Frenchman (French cuisine) and Royal Caribbean (Caribbean cuisine), offering variety close to Bird On The Run.
Can I combine a visit to Bird On The Run with some entertainment or nightlife in the area?
Definitely; nearby entertainment venues like The Last Billboard (arts and dance club) and The Pines PGH (pub and beer bar) offer great options for after your meal.
What is the price range at Bird On The Run?
Bird On The Run has a moderate price range, generally categorized as 'TWO'.