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Arby's

3.9
(853 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
4810 Mcknight Rd, Pittsburgh, PA
15237, United States

Hours

Reviews

3.9
853 reviews
5 stars
390
4 stars
226
3 stars
118
2 stars
41
1 star
78

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, rude staff, and incorrect orders.

Food Quality

Many reviews mentioned issues with food quality, such as skimpy portions, cold items, and incorrect orders.

Staff Attitude

Several customers noted unprofessional and unfriendly behavior from staff, impacting their overall experience.

Management Issues

There were complaints about management responsiveness and staff training, with some customers expressing disappointment in the lack of effective management.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their excellent service and highlighted good food experiences.
  • WK
    Wanda Krause
    Feb 20, 2026
    5.0
    Went here on a Saturday afternoon for lunch cheese sticks are hot staff told me they just came out of frying
  • CD
    Cooper Defalcos
    Feb 3, 2026
    5.0
    Good evening employees
  • EM
    Edi Murtezi
    Jan 24, 2026
    5.0
    Great experience the last few times I’ve been here, staff very nice and uplifting. Understanding and quick.
  • HM
    Henry M
    Jan 9, 2026
    3.0
    Everything was good, but a strange man said he loved my face and tried to eat my hair. Won't be going back.
  • TT
    Tip Tap
    Nov 26, 2025
    3.0
    I’m not sure if it’s the location or something else, but my sandwich didn’t seem to come with the amount of meat (protein) either pictured or described and this was not the first time I’ve wondered if they were skimping on the amount of meat advertised.

Brand Certified Facts from Arby's

Arby's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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