Arby's

3.7
1216 reviews
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Business Details

5189 Baum Blvd., Pittsburgh, PA
15224, United States
(412) 578-0100
http://www.arbys.com/locations/us/pa/pittsburgh/5189-baum-blvd/store-8079
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
5189 Baum Blvd., Pittsburgh, PA
15224, United States

Hours

Reviews

3.7
1,216 reviews
5 stars
502
4 stars
276
3 stars
186
2 stars
87
1 star
165

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times in both the drive-thru and inside the restaurant, often exceeding 20 minutes.

Food Quality

Many reviews highlighted issues with food quality, including cold items, incorrect orders, and poorly prepared sandwiches.

Staff Behavior

Numerous customers experienced rude or unprofessional behavior from staff, contributing to a negative dining experience.

Cleanliness

Feedback indicated inconsistent cleanliness, with some customers noting dirty tables and unkempt areas.

Order Accuracy

A significant number of reviews mentioned incorrect orders or missing items, leading to customer dissatisfaction.
  • BH
    Brendalee Harris-Hills
    Dec 22, 2025
    5.0
    The drive thru was convenient located from the main and side streets and the grounds were well maintained. The service was exceptional! The fried turkey piqued my curiosity, but I finally tried the beef tenders. They're really tasty!
  • EF
    Elena Frye
    Dec 20, 2025
    1.0
    Charged for everything individually instead of a meal. When I asked why the total was a few dollars more than the menu said, they lied and said it was the normal meal price. Then I saw the receipt. Should’ve driven away.
  • TT
    Tyler T
    Dec 19, 2025
    2.0
    Below average location, either the portions have gone downhill or got the wrong order. Cold fries, sad food. Been a few years since I have been to an Arby's and I am shocked they stay afloat. Wouldn't return to this spot
  • EG
    Erica Guris
    Dec 14, 2025
    5.0
    A wonderful place to warm 🆙. Today was the first day that I downloaded the Arby's app. Super easy to use and quick, and that was awesome because I was hungry 😋. I have never been to this location before. Very nice clean and spacious. There's a super Big RED Arby's A, inside the front door on the side of Balm Avenue right by the PRT bus 🚌 stop 🛑. From my seat I can see that you can catch the 77 rite aid Arby's 😁, Nice.
  • JS
    Joann Scott-Falls
    Nov 23, 2025
    5.0
    The variety of food for fast food it was go
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