Being in the shop reflects this. A friendly, familiar face that greets you as you walk in and genuinely is excited to get to know you while making your coffee. With floor to ceiling windows that look out onto the neighborhood, this small shop was never built for the volume we so gratefully experience now. On weekend mornings we are at times standing-room only, but in the most warm, loving way one could imagine. Our friends and neighbors are multi-generational, multi-cultural and full of stories and life.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.