Wendy's

3.6
551 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1075 Township Line Road, Phoenixville, PA
19460, United States

Hours

Reviews

3.6
551 reviews
5 stars
203
4 stars
129
3 stars
93
2 stars
42
1 star
84

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some items being cold, dry, or missing ingredients.

Service Issues

Numerous reviews highlighted rude or unprofessional staff, particularly during order pickups and drive-thru interactions.

Cleanliness

Several customers noted cleanliness issues, including dirty dining areas and unsanitary food handling practices.

Order Accuracy

Many customers experienced problems with incorrect orders, missing items, or poorly prepared food.

Drive-Thru Experience

The drive-thru service was often noted as quick, but there were complaints about order accuracy and staff attitude.
  • FS
    Fee Skalecki
    Nov 5, 2025
    3.0
    No longer has bbq or sweet & sour sauce. Replaced them with honey bbq and sweet chili sauces.. The only thing thats still great about wendys is the chocolate frostys. But bring back the sauces, and wendys will be 5 star again.
  • MD
    Megan Donovin
    Oct 24, 2025
    1.0
    I really try not to leave negative reviews, but I’ve been going to this Wendy’s for years and the same issues keep happening. In the mornings, they’re often out of potato wedges, and there’s almost always some sort of problem—either the card reader is down and they can only take cash, or vice versa, or the soda machine isn’t working. None of these things are major on their own, but after a while, it gets frustrating. Especially since when something is broken or unavailable on their end, they don’t offer any kind of discount or accommodation. If you have another Wendy’s nearby, I’d recommend going to that one instead.
  • KN
    Kenneth Neelon
    Oct 18, 2025
    1.0
    So sad to see the death of the baconator. The Patty seems smaller and the bacon is thin and rubbery and they don't even put as much bacon on as they used to. Plus you put on a steel bun and it makes it the best meal in town!! And to make it even better they charge an arm and a leg even for the sauces they are now 27 cents.
  • AW
    Ash Williams
    Oct 10, 2025
    1.0
    places is dirty as it was when the last time I ate their 20 years ago and not to mention they just put a fully wrapped straw in an empty cup and handed it to somebody have we ever heard of food sanitation
  • NE
    Nicholas Edes
    Sep 4, 2025
    5.0
    I had wendys for the first time in 10yrs their burgers are very delicious and the fries are more crisper then I remember thats even better the wednesday bags and theme is awesome.

Frequently Asked Questions About Wendy's

Is 1075 Township Line Road Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.