Tropical Smoothie Cafe

4.3
203 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
1570 Egypt Road, Phoenixville, PA
19460, United States

Hours

Reviews

4.3
203 reviews
5 stars
135
4 stars
29
3 stars
12
2 stars
12
1 star
15

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the friendliness of staff, others reported rude behavior and poor communication.

Smoothie Quality

Many customers enjoyed the smoothies, noting their delicious taste and large serving sizes, though some experienced issues with preparation.

Cleanliness and Atmosphere

The cafe is generally described as clean and pleasant, but there are complaints about the temperature being uncomfortably hot at times.

Order Accuracy

Several customers reported issues with order accuracy, including incorrect items and missing components in their orders.

Management Response

There are mentions of poor management and training, with some customers expressing dissatisfaction with how issues were handled.
  • DD
    Durs
    Jan 4, 2026
    5.0
    Better than the location at Gateway shopping center in Wayne. Tried the jerk chicken wrap and the quesadillas. Both were good. Also liked the smoothies including the island green and acai berry.
  • TT
    toni
    Dec 7, 2025
    1.0
    The smoothie was great, but the customer service from the staff was terrible. They were not welcoming at all, and the lady pretended to enter my rewards number but didn’t. I wasn’t greeted when I walked in, and when I said thank you, I didn’t receive a response. Being young is no excuse for that kind of behavior. I would replace the entire crew and start fresh. They were terrible.
  • JM
    Jaime Muth
    Sep 11, 2025
    5.0
    This is my favorite local location!
  • L0
    La. Brown (08LVB)
    Aug 13, 2025
    5.0
    Ordered via the app and everything was made just as requested! Even had my bowl in the fridge waiting for me so it didn't get thawed out on the shelf. I have been to other locations that did not do this. Greatly appreciated!! Everything fresh and tasty.
  • KR
    Karl Ross
    Sep 19, 2017
    2.0
    The food and smoothies are great, the staff is bery friendly, unfortunately they are extremely slow, twice in the past week i have been here at different times (around lunch) and have waited extremity long. In my opinion 1 or 2 people making smoothies when there are atleast 15 deep just does not cut it! I give the product a 4.7 out of 5.

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the typical hours of operation for dining in at Tropical Smoothie Cafe?

Dining in is available from 7:00 AM to 9:00 PM Monday through Friday, 8:00 AM to 9:00 PM on Saturday, and 10:00 AM to 8:00 PM on Sunday.