Business Details
About
Sandwich RestaurantDeliCatererTake Out RestaurantFast Food RestaurantPrimo Hoagies
Philly-born counter-serve sandwich chain known for its subs / hoagies built on award winning sesame-seed rolls. Serving Phoenixville, PA.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Hours
Reviews
4.0
182 reviews
5 stars
107
4 stars
29
3 stars
13
2 stars
5
1 star
28
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported problems with order accuracy and service quality, including rude staff and long wait times.
Food Quality
While many praised the hoagies for their taste and quality ingredients, there were complaints about stale bread and poorly made sandwiches.
Positive Staff Interactions
Several reviews highlighted friendly and helpful staff, especially under new management, contributing to a welcoming atmosphere.
Inconsistent Experience
Customers noted variability in their experiences, with some visits being excellent while others were disappointing, particularly regarding order fulfillment.
- MMMichael McGovernNov 28, 20253.0Very odd, 2nd questionable experience in as many visits. On Monday I placed and paid for a mobile order and arrived during business hours but the door was locked. The guy inside made the "we are closed" sign with his hands. I had to yell several times about my mobile order and he finally came to open the door and handed it to me. He said they closed early. Why, and doesnt he think I would still want my paid for mobile order? No explanation So I called Primo Hoagies Corporate in NJ, left a polite message asking for a call back. 4 days later and nothing. I assume they just do not care.
- CHCurt HOct 10, 20251.0$16.54 for a 9” roast beef hoagie that clearly just has one slice of roast beef on it? Crazy times. Bread super hard, stale. Employee up front was very friendly tho!
- FBFrancine BollingerDec 28, 20232.0I found the women who took my order to have a terrible attitude and it was uncalled for. She did try to behave better after I brought her attitude to her attention.
- ACAndrew ChatfieldJan 3, 20215.0EDIT 7-25-23 - Under new ownership and have not had a bad order since. New employees and ownership seems to have made a big difference at this location. Cannot get an order right to the point I have to not go back. My GF eats pepper turkey but I hate it, so we each get a turkey sandwich, one with cracked pepper and one without. They use Pepper turkey on both even if I specifically ask them not. Even if the order is taken correct, it is obvious the sandwich makers do not have any interest in pulling out (2) types of turkeys for an order. This has happened every time for years, dozens of orders. I am tired of having to drive back just get attitude for a sandwich I already paid for. If (this) Primo does not want to give the customers what they order I cannot recommend going back, there are plenty of awesome sandwich places in Phoenixville that care about their customers.
Frequently Asked Questions About PrimoHoagies
What are the operating hours for PrimoHoagies in Phoenixville?
PrimoHoagies in Phoenixville is open every day from 10:00 AM to 8:00 PM. Note that it is closed on November 27, 2025, for a holiday.
Where is PrimoHoagies located in Phoenixville?
PrimoHoagies is located at 700 Nutt Rd Suite 712, Ste 712, Phoenixville, PA 19460, US.
What services does PrimoHoagies offer for ordering?
PrimoHoagies offers in-store pickup, delivery, and same-day delivery services to customers.
What types of payment does PrimoHoagies accept?
PrimoHoagies accepts American Express, Apple Pay, cash, Discover, MasterCard, and Visa payments.
Does PrimoHoagies provide catering services?
Yes, PrimoHoagies offers catering services along with takeout, dine-in, and delivery options.
Can I order PrimoHoagies sandwiches online or via mobile apps?
Yes, you can order online at https://order.primohoagies.com and download their mobile apps for Android and iOS from the Google Play Store and Apple App Store respectively.
What are some notable nearby places to PrimoHoagies in Phoenixville?
Nearby places include Tea Park specialty foods store, Giant Food Stores supermarket, Phoenixville Plaza shopping center, and Phoenixville Hospital.
How can nearby businesses like Giant Food Stores and Phoenixville Plaza be helpful when visiting PrimoHoagies?
You can combine your visit by shopping for groceries at Giant Food Stores or browsing shops at Phoenixville Plaza before or after enjoying a meal at PrimoHoagies.
Are there convenient transit or service options near PrimoHoagies for customers?
Yes, nearby services such as the Bank of America Financial Center and ATM, as well as Gas Station - Giant, provide convenient access to banking and fuel services near PrimoHoagies.
What type of food is PrimoHoagies known for?
PrimoHoagies is a Philly-born counter-serve sandwich chain famous for its hefty hoagies built on sesame-seed rolls, specializing in Old Fashioned Italian specialty sandwiches.