Business Details
About
Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Broad Street Sullivan Progress Plaza. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Location
Hours
Reviews
2.5
268 reviews
5 stars
69
4 stars
25
3 stars
17
2 stars
19
1 star
138
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including long wait times, rude staff, and incorrect orders.
Food Quality
Many reviews highlighted issues with food quality, such as overcooked wings, missing items, and unsanitary conditions.
Cleanliness
Numerous customers noted unsanitary conditions in the restaurant, including dirty kitchens and lack of proper hygiene practices.
Customer Experience
Overall, the dining experience was negatively impacted by unprofessional staff behavior and lack of attention to customer needs.
- GMGwendolyn MeadeDec 13, 20251.0How do you manage to be THIS dirty of a restaurant? Using regular fries instead of Wingstop fries, no seasoning, and they taste burnt. This location is the WORST. Do not come here. they will disappoint you every time.
- SCShymire CrumpNov 26, 20251.0They really take forever. Why would yall accept my order and don’t go through with it. They are so horrible.lazy people who work there. Never answer the phone.
- LBLayla BNov 20, 20251.0Ordered delivery and HALF of my order is missing. I am absolutely furious. This is so unacceptable. Incompetence all around.
- FMFaieckk MooseNov 11, 20251.0Absolute worst workers possible. Lady stayed on her phone as me and 2 other customers walked in and stood there staring at her. She was cussing randomly and most of the workers are not wearing gloves when touching the food. Last time imma ever walk in here.
- JIJohn IrelandNov 9, 20251.0Delivery never arrived. Order says it was delivered. Driver and business never answered phone. Did not offer refund.
Frequently Asked Questions About Wingstop
Where can I find nutritional information?
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What types of wings and flavors does Wingstop Broad Street Sullivan Progress Plaza offer?
Wingstop offers classic, boneless wings, and tenders with over 11 iconic flavors like Lemon Pepper and Original Hot.
What are the opening hours for Wingstop at Broad Street Sullivan Progress Plaza?
Wingstop is open Monday to Thursday from 10:30 AM to 1:00 AM, Friday to Saturday from 10:30 AM to 2:00 AM, and Sunday from 10:30 AM to 1:00 AM.
Does Wingstop offer delivery and carryout services?
Yes, Wingstop offers in-store pickup, delivery including same day and no-contact delivery for your convenience.
Is there a drive-through service available at Wingstop Broad Street Sullivan Progress Plaza?
No, the Wingstop location does not have a drive-through service and is closed for drive-through hours every day.
What payment options are accepted at Wingstop Broad Street Sullivan Progress Plaza?
Wingstop accepts American Express, Discover, MasterCard, and Visa for payment.
Where is Wingstop Broad Street Sullivan Progress Plaza located?
Wingstop is located at 1501 N. Broad Street, Philadelphia, PA 19122, United States.
How can I order from Wingstop online?
You can order online for carryout or delivery through Wingstop's menu page at https://www.wingstop.com/location/wingstop-1811-philadelphia-pa-19122/menu or their mobile apps on iOS and Android.
What nearby places are there around Wingstop Broad Street Sullivan Progress Plaza?
Nearby places include the Evangelical Church of Christ, Flying Pig Picture Frames (an art gallery and home goods store), and the popular Sunflower Philly beer garden and music venue.
Are there any entertainment venues near Wingstop for activities before or after your meal?
Yes, Philadelphia Soundstages, a music production and movie studio, and Tufas Boulder Lounge, a gym and rock climbing spot, are close by for entertainment and recreation.
Is there a place nearby Wingstop to enjoy craft beer or a casual drink after dining?
You can visit Human Robot brewery and liquor store or Sutton's pub and bar nearby for craft beer and drinks after your meal at Wingstop.