When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Philadelphia Ridge Ave. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Customers frequently reported long wait times, incorrect orders, and poor customer service, with many expressing frustration over staff inattentiveness and lack of organization.
Food Quality
While some customers praised the food as delicious, many others complained about cold, overcooked, or improperly prepared items, including issues with portion sizes and incorrect flavors.
Cleanliness and Hygiene
Several reviews highlighted concerns about cleanliness, including unsanitary food handling practices and dirty dining areas.
Staff Attitude
Feedback indicated a mix of positive and negative experiences with staff, with some praising friendly service while others reported rudeness and lack of professionalism.
WW
Wayne Wajda
Jan 4, 2026
5.0
Very clean store. The workers are very friendly and helpful. Will definitely go back again!
BF
Brent Freeman
Jan 4, 2026
1.0
Didn’t get half of my order.
JJ
Janae J
Dec 21, 2025
3.0
This location may need more employees at certain times so I don’t complain about the wait time. My main concern that makes me not want to order from this location is the portion of the fries I’ve been giving on multiple orders. I don’t know why every time I order large fries I’m given a large tray with a small amount of fries. I’m paying extra just to get a pinch of fries, it’s crazy! I can only imagine what’s the portion of the regular size. I will be opening up my bag every pick up from now on! Most of the time my food is good except one time it was barely hot honey rub on my wings.
CP
Colin Post
Dec 20, 2025
5.0
Well-managed store, always great.
AM
Ahzeem Moore
Dec 14, 2025
5.0
The food is always amazing. Never had a bad meal yet. The staff are so friendly.
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What types of wings does Wingstop Philadelphia Ridge Ave offer?
Wingstop Philadelphia Ridge Ave offers classic wings, boneless wings, and tenders with over 11 iconic flavors such as Lemon Pepper and Original Hot.
What are the operating hours for Wingstop Philadelphia Ridge Ave?
Wingstop Philadelphia Ridge Ave is open daily from 10:30 AM to 1:00 AM.
Does Wingstop Philadelphia Ridge Ave offer delivery and pickup options?
Yes, Wingstop Philadelphia Ridge Ave offers in-store pickup, delivery including same-day and no-contact delivery services.
Is there a drive-through service available at Wingstop Philadelphia Ridge Ave?
No, Wingstop Philadelphia Ridge Ave does not have a drive-through service; it is closed for drive-through every day.
Where is Wingstop Philadelphia Ridge Ave located?
It is located at 7124 Ridge Ave Suite 10, Philadelphia, PA 19128, United States.
What payment methods are accepted at Wingstop Philadelphia Ridge Ave?
Wingstop accepts American Express, Discover, Mastercard, and Visa credit cards.
Can I order from Wingstop Philadelphia Ridge Ave using a mobile app?
Yes, you can order via the Wingstop app available on both iOS and Android platforms.
Are there any dessert options near Wingstop Philadelphia Ridge Ave?
Yes, Rita's Water Ice is nearby, where you can enjoy refreshing water ice desserts before or after your meal at Wingstop.
What shopping centers are close to Wingstop Philadelphia Ridge Ave for a combined visit?
Ivy Ridge Shopping Center and Ivyridge are nearby, offering various retail and dining options you can explore alongside your visit to Wingstop.
Are there any healthcare facilities near Wingstop Philadelphia Ridge Ave?
Yes, nearby healthcare facilities include Pennsylvania Optometrics, Labcorp, and Lankenau Heart Group for medical tests or appointments before or after dining.