When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Philadelphia Ridge Ave. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Customers frequently reported long wait times for their orders, often exceeding the promised pickup times.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong flavors.
Food Quality
While some customers praised the food, others complained about undercooked or poorly prepared items, including raw chicken and bland flavors.
Staff Behavior
Several reviews noted unprofessional behavior from staff, including lack of communication and poor customer service.
Cleanliness Concerns
There were mentions of unsanitary conditions, including staff not wearing gloves and dirty tables.
GP
Geoffrey Petersen
Jan 31, 2026
1.0
Order was suppose to ready at 12:00pm (7-12 minutes). Not done till 12:11pm. No sense of urgency.
LB
Leah Brown
Jan 22, 2026
1.0
I arrived at 9:30 PM to pick up my order, which was scheduled to be ready between 9:20–9:25 PM. When I got there, I was the only customer in the store, yet I still had to wait an additional 30 minutes.
During that time, staff remained in the back preparing other orders while mine had clearly been overlooked. Eventually, a staff member admitted that my order had been messed up. At no point was I proactively informed of the delay or offered an explanation until I asked.
This level of disorganization is unacceptable, especially for a pickup order placed in advance and during a time when the store was not busy. Waiting 30 extra minutes after the promised pickup window, despite being the only customer present, shows a lack of basic attention and respect for customers’ time.
This experience was frustrating and completely avoidable. Given the admitted error and excessive delay, a refund is warranted.
ZS
Zeez S
Jan 22, 2026
1.0
If you plan on eating, order 3 hours ahead
JB
Janelia Brooks
Jan 19, 2026
1.0
I'm so shock that wingstop was still opening due to the machine working slow on cooking wings. I near chock and scared when I saw my wings once I got home. Now my fries were ok. Lord help with wingstop in this area get the machine fix or replace for someone get sick. Now the place was pack with workers, but they had so many orders place and bag. But machine is cooking food crazy.
HH
Hannelore Hauke
Jan 16, 2026
1.0
Ordered online for an 11:45a pick-up. Lights on but door locked. Knocked, no answer. Called, just on hold forever. Had to get back to work so now I have a credit card charge to dispute. Thanks.
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What types of wings does Wingstop Philadelphia Ridge Ave offer?
Wingstop Philadelphia Ridge Ave offers classic wings, boneless wings, and tenders with over 11 iconic flavors such as Lemon Pepper and Original Hot.
What are the operating hours for Wingstop Philadelphia Ridge Ave?
Wingstop Philadelphia Ridge Ave is open daily from 10:30 AM to 1:00 AM.
Does Wingstop Philadelphia Ridge Ave offer delivery and pickup options?
Yes, Wingstop Philadelphia Ridge Ave offers in-store pickup, delivery including same-day and no-contact delivery services.
Is there a drive-through service available at Wingstop Philadelphia Ridge Ave?
No, Wingstop Philadelphia Ridge Ave does not have a drive-through service; it is closed for drive-through every day.
Where is Wingstop Philadelphia Ridge Ave located?
It is located at 7124 Ridge Ave Suite 10, Philadelphia, PA 19128, United States.
What payment methods are accepted at Wingstop Philadelphia Ridge Ave?
Wingstop accepts American Express, Discover, Mastercard, and Visa credit cards.
Can I order from Wingstop Philadelphia Ridge Ave using a mobile app?
Yes, you can order via the Wingstop app available on both iOS and Android platforms.
Are there any dessert options near Wingstop Philadelphia Ridge Ave?
Yes, Rita's Water Ice is nearby, where you can enjoy refreshing water ice desserts before or after your meal at Wingstop.
What shopping centers are close to Wingstop Philadelphia Ridge Ave for a combined visit?
Ivy Ridge Shopping Center and Ivyridge are nearby, offering various retail and dining options you can explore alongside your visit to Wingstop.
Are there any healthcare facilities near Wingstop Philadelphia Ridge Ave?
Yes, nearby healthcare facilities include Pennsylvania Optometrics, Labcorp, and Lankenau Heart Group for medical tests or appointments before or after dining.
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