When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Philadelphia City Line Ave.. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Numerous customers reported poor service, including long wait times, incorrect orders, and unprofessional staff behavior.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about overcooked, cold, or improperly seasoned items.
Cleanliness Concerns
Several customers noted cleanliness issues, including dirty floors and unsanitary food preparation practices.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and enjoyed their meals, indicating that experiences can vary.
ST
Samuel Tseghaye
Feb 15, 2026
1.0
I ordered there and I do it a lot, but I’ve never got my order fully correct and whenever I call them for a refund, they always say I have to do with the delivery app and they always just give me a five dollar coupon for Uber eats or DoorDash and the workers don’t wear gloves and they don’t wear hairnets and a lot of them have braids and long hair Probably gets in the food. The one nice thing that happened there is when I was there with my friend and they gave my friend a good drink. Some of the workers are good, but I feel like the management isn’t.
AM
Afshan Miller
Feb 6, 2026
2.0
Wings were not that good
SL
Susie Lancaster
Feb 1, 2026
1.0
Messed my order and i ordered in the store do not recommend this location
JP
Jasmeet Pabla
Jan 31, 2026
1.0
Worst service ever, we respect everyone but some people dont live giving it back. My husband politely asked for his order and waited 30+ minutes until i walk in and confront the front lady and she hands me the order from the table behind and lied to our face that we didnt even ask for it. Need better people working there specifically not dumb young kids who dont respect anyone.
SF
Sam Fortunato
Nov 15, 2025
1.0
My food was ready 25 minutes late. As I’m standing there waiting for my food, I watch well over half the staff sitting on their phone at tables. They have no pride in their performance, nor compassion for the customer.
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What types of wings does Wingstop Philadelphia City Line Ave. offer?
Wingstop offers classic, boneless wings and tenders with over 11 iconic flavors, such as Lemon Pepper and Original Hot.
What are Wingstop Philadelphia City Line Ave.'s hours of operation?
Wingstop is open daily from 10:30 AM to 1:00 AM for dine-in, pickup, and delivery services.
Does Wingstop Philadelphia City Line Ave. provide delivery and pickup options?