Wingstop

3.0
353 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Philadelphia Island Ave. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Wingstop
2900 Island Ave Ste 2922, Philadelphia, PA
19153, United States

Hours

Reviews

3.0
353 reviews
5 stars
119
4 stars
47
3 stars
35
2 stars
23
1 star
129

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including undercooked wings, soggy fries, and incorrect orders.

Service Issues

Numerous reviews highlighted poor customer service, including long wait times, rude staff, and lack of communication.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty floors and improper food handling practices.

Order Accuracy

Frequent complaints about missing items and incorrect orders, with customers advised to check their bags before leaving.
  • HH
    HMZ Harris
    Dec 27, 2025
    1.0
    The food was awful. It tasted like grease, the wings had no flavor. It’s the preparation from this location. I have never experienced that before. Staff needs retraining on making the food i don’t know . Like no funny stuff.
  • KT
    Kadence Tran
    Dec 8, 2025
    1.0
    scheduled pickup for 3:30, recieved the food past 4:15. when we recieved the food, we were missing 15 whole wings. food came out cold, containers were dripping and leaking through the bag. customer service was terrible. we had to wait 10 minutes for a cup for our meal. when asking about the food, we were met witha bad attitude and the bag if food was slammed in front of us. terrible experience, do not come to this location
  • NL
    Nathalie Pierre Laurent
    Nov 8, 2025
    1.0
    Order online asked for Cajun rub and got Buffalo chicken, wings, and sauce. Then you can’t even call to Jane your order rectified . Very disappointing as I am in town from Florida visiting worse service ever not to be able to talk to the store
  • DJ
    delaine jones
    Oct 20, 2025
    2.0
    The food is bomb!! Not sure if it's worth the hassle you have to go through to get it. Noone acknowledges, greets, or helps you. Someone just shouted to the customers "Everybody's food is being worked on. Please be patient." I would still be waiting for my food if I hadn't gone over to look for my name on the bag and ask for it. Workers talking, fussing, cursing and singing along with the radio over the food they were preparing didn't seemed too sanitary as well.
  • AA
    Aryanna
    Oct 11, 2025
    1.0
    my friend got food poisoning here and had to go to the ER!!! DO NOT EAT HERE

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.