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Wingstop

2.0
(172 reviews)

Business Details

(215) 259-3227
https://www.wingstop.com/

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Philadelphia Fairmount Ave ~ Fair Foods. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Wingstop
3300 Fairmount Ave. K30, Philadelphia, PA
19104, United States

Hours

Reviews

2.0
172 reviews
5 stars
34
4 stars
6
3 stars
8
2 stars
6
1 star
118

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported extremely long wait times, often exceeding two hours, and frequent order mistakes.

Food Quality

Many reviews highlighted poor food quality, including cold, undercooked, or improperly seasoned items.

Customer Support

Customers experienced unhelpful and rude service when trying to resolve issues with their orders.

Inconsistent Experience

While some customers praised individual staff members for their helpfulness, the overall experience was overwhelmingly negative.
  • AM
    Abdul Malik
    5 days ago
    1.0
    They literally give what they want and will stand on taking your money and not correcting their mistakes
  • JH
    Jack Hostetler
    Jan 9, 2026
    1.0
    Absolutely horrible experience at this location. Placed an order, which was set to be delivered at 9:30, it apparently kept getting "lost" (?) in transit downstairs so the delivery drivers could not pick it up from the counter. Tried to call the store multiple times where they were dismissive and rude, saying that it is "not their fault". Continued horrible experience and honestly meh food at best when it gets delivered (which it rarely does). Order at your own risk
  • NS
    Nate Smith
    Dec 20, 2025
    1.0
    Sent the wrong order. Waste of time and Uber won’t refund. Terrible experience.
  • ST
    Shannon Tichenor
    Dec 16, 2025
    5.0
    I ordered from this location and had some missing items. The GM/assistant GM, Shameik, was incredibly helpful and went above and beyond to assist. Would highly recommend this location to anyone.
  • MS
    Michael Sandella
    Dec 14, 2025
    1.0
    DO NOT ORDER FROM THIS LOCATION. They take FOREVER to make anything, sometimes don’t even make it at all. If you order delivery via DoorDash, they more times than not forget half or more of your order. I don’t know how they continue to stay in operation or if they are monitored at all by WingStop corporate. Please just avoid it. - a repeatedly disappointed customer

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.

Brand Certified Facts from Wingstop

Wingstop partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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