When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Philadelphia Fairmount Ave ~ Fair Foods. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Numerous customers reported receiving incorrect or incomplete orders, often missing items or having the wrong items delivered.
Service Speed
Many reviews highlighted extremely long wait times for orders, with some customers waiting over two hours without receiving their food.
Food Quality
Customers frequently complained about the quality of the food, citing issues such as cold, undercooked, or poorly prepared items.
Customer Service
Several reviews mentioned unhelpful or rude staff, with difficulties in reaching customer service for assistance or refunds.
Overall Experience
The majority of feedback indicated a very negative overall experience, with many customers advising others to avoid this location.
JH
Jack Hostetler
3 days ago
1.0
Absolutely horrible experience at this location. Placed an order, which was set to be delivered at 9:30, it apparently kept getting "lost" (?) in transit downstairs so the delivery drivers could not pick it up from the counter. Tried to call the store multiple times where they were dismissive and rude, saying that it is "not their fault". Continued horrible experience and honestly meh food at best when it gets delivered (which it rarely does). Order at your own risk
NS
Nate Smith
Dec 20, 2025
1.0
Sent the wrong order. Waste of time and Uber won’t refund. Terrible experience.
ST
Shannon Tichenor
Dec 16, 2025
5.0
I ordered from this location and had some missing items. The GM/assistant GM, Shameik, was incredibly helpful and went above and beyond to assist. Would highly recommend this location to anyone.
MS
Michael Sandella
Dec 14, 2025
1.0
DO NOT ORDER FROM THIS LOCATION. They take FOREVER to make anything, sometimes don’t even make it at all. If you order delivery via DoorDash, they more times than not forget half or more of your order. I don’t know how they continue to stay in operation or if they are monitored at all by WingStop corporate. Please just avoid it. - a repeatedly disappointed customer
AS
Alexns Silent
Nov 21, 2025
1.0
I am a huge fan of the chicken sandwich from wingstop and I recently moved here from nyc and I was hoping I’d be able to get the same product again, unfortunately every time I have ordered through DoorDash, this restaurant has failed miserably at fulfilling that order properly, either no pickles, no drink or a combination of the two.
I have no idea how this restaurant is still operational.
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What are the main food offerings at Wingstop Philadelphia Fairmount Ave?
Wingstop specializes in classic and boneless wings, tenders, and signature sides with over 11 customizable flavors like Lemon Pepper and Original Hot.
What are the typical operating hours for Wingstop's pickup and delivery services?
Wingstop Philadelphia Fairmount Ave offers pickup and delivery daily from 10:30 AM to 1:00 AM, with extended hours until 2:00 AM on Fridays and Saturdays.
Does Wingstop Philadelphia Fairmount Ave offer drive-through service?
No, the drive-through service is closed every day at this Wingstop location.
What payment methods does Wingstop accept at the Fairmount Ave location?
They accept American Express, Discover, Mastercard, and Visa credit cards.
Can I place an online order for takeout or delivery from Wingstop?
Yes, you can order carryout or delivery online via their official menu page or by using the Wingstop mobile app for iOS or Android.
What are some nearby restaurants to Wingstop where I can explore different cuisines?
Nearby you can find Las Cazuelas Fairmount for Mexican cuisine, Green Box Kitchen offering vegetarian and Italian dishes, and Islanders Cuisine LLC serving Jamaican and Caribbean flavors.
Are there nearby dessert or specialty shops near Wingstop Philadelphia Fairmount Ave?
Yes, nearby is Dolce Brooklyn, an ice cream shop perfect for a sweet treat after your meal at Wingstop.
Where can I find other fast food or casual dining options near Wingstop?
You can visit Popeyes® Louisiana Kitchen for fast food or Max's Steaks for cheesesteaks, located close to Wingstop Fairmount Ave.
What services does Wingstop provide for pickup and delivery?
Wingstop offers in-store pickup, delivery including same-day and no-contact delivery services for customer convenience.
Where exactly is Wingstop located and how can I contact them?
Wingstop is located at 3300 Fairmount Ave. K30, Philadelphia, PA 19104. You can reach them by phone at +1 215-259-3227.