Wingstop

2.0
169 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Philadelphia Fairmount Ave ~ Fair Foods. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Location

Wingstop
3300 Fairmount Ave. K30, Philadelphia, PA
19104, United States

Hours

Reviews

2.0
169 reviews
5 stars
33
4 stars
6
3 stars
8
2 stars
6
1 star
116

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported receiving incorrect or incomplete orders, often missing items or having the wrong items delivered.

Service Speed

Many reviews highlighted extremely long wait times for orders, with some customers waiting over two hours without receiving their food.

Food Quality

Customers frequently complained about the quality of the food, citing issues such as cold, undercooked, or poorly prepared items.

Customer Service

Several reviews mentioned unhelpful or rude staff, with difficulties in reaching customer service for assistance or refunds.

Overall Experience

The majority of feedback indicated a very negative overall experience, with many customers advising others to avoid this location.
  • JH
    Jack Hostetler
    3 days ago
    1.0
    Absolutely horrible experience at this location. Placed an order, which was set to be delivered at 9:30, it apparently kept getting "lost" (?) in transit downstairs so the delivery drivers could not pick it up from the counter. Tried to call the store multiple times where they were dismissive and rude, saying that it is "not their fault". Continued horrible experience and honestly meh food at best when it gets delivered (which it rarely does). Order at your own risk
  • NS
    Nate Smith
    Dec 20, 2025
    1.0
    Sent the wrong order. Waste of time and Uber won’t refund. Terrible experience.
  • ST
    Shannon Tichenor
    Dec 16, 2025
    5.0
    I ordered from this location and had some missing items. The GM/assistant GM, Shameik, was incredibly helpful and went above and beyond to assist. Would highly recommend this location to anyone.
  • MS
    Michael Sandella
    Dec 14, 2025
    1.0
    DO NOT ORDER FROM THIS LOCATION. They take FOREVER to make anything, sometimes don’t even make it at all. If you order delivery via DoorDash, they more times than not forget half or more of your order. I don’t know how they continue to stay in operation or if they are monitored at all by WingStop corporate. Please just avoid it. - a repeatedly disappointed customer
  • AS
    Alexns Silent
    Nov 21, 2025
    1.0
    I am a huge fan of the chicken sandwich from wingstop and I recently moved here from nyc and I was hoping I’d be able to get the same product again, unfortunately every time I have ordered through DoorDash, this restaurant has failed miserably at fulfilling that order properly, either no pickles, no drink or a combination of the two. I have no idea how this restaurant is still operational.

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.