Wendy's

3.1
1295 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
7700 City Line Ave, Philadelphia, PA
19151, United States

Hours

Reviews

3.1
1,295 reviews
5 stars
353
4 stars
270
3 stars
211
2 stars
131
1 star
330

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple customers reported unsanitary conditions, including dirty bathrooms and unkempt food prep areas.

Customer Service

Service quality varied greatly; many customers experienced rude or unprofessional behavior from staff.

Order Accuracy

Numerous complaints about incorrect orders and missing items, leading to customer frustration.

Food Quality

Customers frequently noted that food was cold, stale, or poorly prepared, with some items being inedible.

Management Issues

Several reviews highlighted poor management practices, including lack of accountability and inadequate staff training.
  • AW
    amirah walker
    Nov 5, 2025
    1.0
    never again this wendy’s is unprofessional
  • MM
    Maze
    Oct 15, 2025
    1.0
    I always have problems when I come here do yourself a favor and go to the Wendy's in upper Darby
  • WC
    Walter Cargill
    Oct 6, 2025
    5.0
    Had a great time there with family and enjoyed the food as well
  • CR
    C R
    Oct 1, 2025
    1.0
    Literally the dirtiest Wendy’s I’ve been to in a very long while—management and the district manager should be ashamed of themselves. Staff were unprofessional, wearing shoestrings as belts, no hairnets, and one employee with braids was chewing gum, putting her hands in her mouth, and not washing before handling food. Jewelry was worn in food prep areas, which is a clear health concern. Employees spent more time playing around than serving customers, while the manager (short black hair, polka-dot shirt) sat in the lobby on her laptop with Starbucks. All the soda machines were empty, the bathrooms were filthy, and the overall store was unkept. I even spared you by not taking pictures—this place looks like a foodborne illness waiting to happen. -This store needs a deep cleaning and serious accountability from leadership. Completely unacceptable experience—I will not be returning until major changes are made.
  • CH
    Curtis Holmes
    Sep 12, 2025
    5.0
    Tasty fries

Frequently Asked Questions About Wendy's

Is City Line Avenue Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.