Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Multiple customers reported unsanitary conditions, including dirty bathrooms and unkempt food prep areas.
Customer Service
Service quality varied greatly; many customers experienced rude or unprofessional behavior from staff.
Order Accuracy
Numerous complaints about incorrect orders and missing items, leading to customer frustration.
Food Quality
Customers frequently noted that food was cold, stale, or poorly prepared, with some items being inedible.
Management Issues
Several reviews highlighted poor management practices, including lack of accountability and inadequate staff training.
AW
amirah walker
Nov 5, 2025
1.0
never again this wendy’s is unprofessional
MM
Maze
Oct 15, 2025
1.0
I always have problems when I come here do yourself a favor and go to the Wendy's in upper Darby
WC
Walter Cargill
Oct 6, 2025
5.0
Had a great time there with family and enjoyed the food as well
CR
C R
Oct 1, 2025
1.0
Literally the dirtiest Wendy’s I’ve been to in a very long while—management and the district manager should be ashamed of themselves. Staff were unprofessional, wearing shoestrings as belts, no hairnets, and one employee with braids was chewing gum, putting her hands in her mouth, and not washing before handling food. Jewelry was worn in food prep areas, which is a clear health concern.
Employees spent more time playing around than serving customers, while the manager (short black hair, polka-dot shirt) sat in the lobby on her laptop with Starbucks. All the soda machines were empty, the bathrooms were filthy, and the overall store was unkept. I even spared you by not taking pictures—this place looks like a foodborne illness waiting to happen.
-This store needs a deep cleaning and serious accountability from leadership. Completely unacceptable experience—I will not be returning until major changes are made.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Philadelphia, PA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Philadelphia, PA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (215) 473-6040.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does City Line Avenue Wendy’s serve breakfast?
Yes, this Wendy’s location in Philadelphia, PA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the City Line Avenue Wendy's location currently open?
Yes, this Wendy's location at 7700 City Line Ave, Philadelphia, PA is open daily from 6:30 AM to 2:00 AM.
Does this Wendy's offer drive-thru service?
Yes, drive-thru service is available daily from 6:30 AM to 2:00 AM at this location.
Can I order food online or through a mobile app from this Wendy's?
Yes, you can order online at https://order.wendys.com or through the Wendy's mobile app available on the Apple App Store.
What meal times are served at City Line Avenue Wendy's?
This Wendy's serves breakfast, lunch, and dinner.
What payment options does this Wendy's accept?
Payments can be made using American Express, Cash, Discover, Mastercard, and Visa.
Is Wendy's delivery available near my location?
Delivery availability can be checked on the Wendy’s app or website by entering your delivery address in the 'Get It Delivered' search field.
Where can I find nutrition and allergen information for Wendy's menu?
Nutrition and allergen info is available on Wendy’s website, mobile app, and in-restaurant nutrition posters.
What nearby places can I visit before or after dining at Wendy's City Line Avenue?
Nearby places include Advanced Diagnostics for health services, Smoothie King for healthy drinks, and Game Stop for gaming products and entertainment.
Are there other fast food options near Wendy's at City Line Avenue?
Yes, nearby fast food and sandwich shops include Subway and Wingstop, offering additional meal choices.
What retail stores are located near the Wendy's at 7700 City Line Ave?
Customers can visit nearby retail stores such as Payless ShoeSource for shoes, America’s Best Contacts & Eyeglasses for eyewear, and Ulta Beauty for cosmetics.