Wendy's

3.8
2970 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3600 Aramingo Avenue, Philadelphia, PA
19134, United States

Hours

Reviews

3.8
2,970 reviews
5 stars
1,327
4 stars
680
3 stars
457
2 stars
182
1 star
324

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, incorrect orders, and unprofessional behavior from management.

Order Accuracy

Many customers reported frequent issues with incorrect orders, missing items, and overall lack of attention to detail.

Cleanliness

Several reviews mentioned the establishment being dirty, with unsanitary conditions reported in both the dining area and restrooms.

Food Quality

Feedback on food quality was mixed; while some enjoyed their meals, many others complained about cold, stale, or poorly prepared food.

Wait Times

Customers frequently noted long wait times in both the drive-thru and when ordering inside, contributing to overall dissatisfaction.
  • LH
    Lesa Hodgkins
    Oct 24, 2025
    1.0
    Why every time I go to the Wendy’s on aramingo ave there is a worker that seems to hate their job and I am the one it gets taking out in. It’s bad enough the food is ruff and the length of time you have to wait but the service as well. Come on now.
  • MS
    Margaret Smith
    Sep 12, 2025
    2.0
    The drive thru never gives you receipts because stealing money from customers. Told me tax on $10.00 = $13.37. No way . Went to BK instead.
  • LS
    Lisa Sprinkles
    Sep 8, 2025
    1.0
    They will not let you use the restroom unless you first make a purchase. Well I’m definitely not purchasing anything now. Especially because the guy with the top pony tail and sides shaved had an attitude when saying it. I was there at 1:15p on 9/8 and didn’t catch his name.
  • EM
    Elisabel Bejerano Martin
    Aug 31, 2025
    1.0
    The service at this place is unbelievable. I will definitely never come back. I was going to use the restroom before placing my order, and they literally forced me to order first. They told me that in order to use the restroom I had to have already ordered, and they basically kicked me out—treating me like I was homeless, even though I have always been a customer here. The customer service is horrible.
  • ET
    Emmy Truitt
    Aug 27, 2025
    1.0
    Came in and sat down with my 2 kids and pulled up the menu on my phone for them to look over. It’s easier for me to place an online order through my phone then it is to go to the front and have something forgotten or somebody changed their mind. It was about 4 PM and the dining area was completely empty except for us. I would say less than five minutes into looking over the menu the big brute of a security guard came over to us and said that if we weren’t going to order food, we had to get out. No hello, no excuse me, no nothing. Just plain rudeness. So I just turned my phone around so he could see we were on the menu and he walked away back to his corner. He just stared at us until I grabbed our order from the front. It was extremely uncomfortable and unprofessional. And on top of that, we were missing items from our order as well as getting a spicy chicken sandwich with a rock hard piece of chicken that they tried to say was fresh when I asked for it to be replaced. Another Customer had an issue with her order, and the manager just rolled his eyes and scoffed at her. I haven’t been to this location in years and I have no plans of returning in the future, it really needs a complete overhaul.

Frequently Asked Questions About Wendy's

Is 3600 Aramingo Ave. Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.