Wendy's

3.6
1849 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
501 Adams Ave, Philadelphia, PA
19120, United States

Hours

Reviews

3.6
1,849 reviews
5 stars
726
4 stars
405
3 stars
304
2 stars
140
1 star
274

What are people saying?

AI-generated from recent customer reviews

Food Quality

Food quality is inconsistent; some customers reported fresh and good food while others received cold or incorrect orders.

Service Issues

Numerous complaints about poor customer service, including rude staff and long wait times.

Order Accuracy

Frequent issues with incorrect orders and missing items, leading to customer frustration.

Cleanliness

Mixed reviews on cleanliness; some customers noted clean environments while others reported dirty conditions.

Management Concerns

Negative feedback regarding management behavior and decision-making, with calls for better staff training.
  • RR
    Richard
    Nov 15, 2025
    2.0
    Terrible small crispy chicken, terrible not fresh. The medium size fries were small size, not fresh and stale tasting. They didn't even pack it full. Stingy on the ketchup. They didn't even give us a few in the bag. I had to ask and I only got 2. They have to charge extra for a few.
  • MM
    mmantis
    Nov 5, 2025
    5.0
    Staff are a hit or miss.. food is always good to eat and fresh.
  • LT
    laura tompkins
    Nov 3, 2025
    2.0
    Long wait even in a shirt line.
  • TC
    T C
    Oct 30, 2025
    3.0
    This place is messed up. Everytime I come to the drive thru, they take my order, take my money then tell me to pull back behind a pole or move forward off the slab. Then wait for 10 minutes. At least this time they got my order right
  • TT
    Tuck4sure
    Oct 26, 2025
    4.0
    Food was good

Frequently Asked Questions About Wendy's

Is 501 Adams Ave Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.