Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Food quality is inconsistent; some customers reported fresh and good food while others received cold or incorrect orders.
Service Issues
Numerous complaints about poor customer service, including rude staff and long wait times.
Order Accuracy
Frequent issues with incorrect orders and missing items, leading to customer frustration.
Cleanliness
Mixed reviews on cleanliness; some customers noted clean environments while others reported dirty conditions.
Management Concerns
Negative feedback regarding management behavior and decision-making, with calls for better staff training.
RR
Richard
Nov 15, 2025
2.0
Terrible small crispy chicken, terrible not fresh. The medium size fries were small size, not fresh and stale tasting. They didn't even pack it full. Stingy on the ketchup. They didn't even give us a few in the bag. I had to ask and I only got 2. They have to charge extra for a few.
MM
mmantis
Nov 5, 2025
5.0
Staff are a hit or miss.. food is always good to eat and fresh.
LT
laura tompkins
Nov 3, 2025
2.0
Long wait even in a shirt line.
TC
T C
Oct 30, 2025
3.0
This place is messed up. Everytime I come to the drive thru, they take my order, take my money then tell me to pull back behind a pole or move forward off the slab. Then wait for 10 minutes. At least this time they got my order right
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Philadelphia, PA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Philadelphia, PA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (267) 343-7448.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 501 Adams Ave Wendy’s serve breakfast?
Yes, this Wendy’s location in Philadelphia, PA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for drive-thru service at Wendy's 501 Adams Ave?
The drive-thru at Wendy's 501 Adams Ave is open daily from 6:30 AM to 2:00 AM.
Is the Wendy's location at 501 Adams Ave currently open?
Yes, Wendy's at 501 Adams Ave is open and committed to serving quality food every day.
Does this Wendy's serve breakfast?
Yes, the Wendy's at 501 Adams Ave serves breakfast, including combos, croissants, biscuits, sandwiches, coffee, and sides.
What payment methods are accepted at Wendy's 501 Adams Ave?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa for payments.
Can I order Wendy's food online or through an app?
Yes, you can place orders through the Wendy's mobile app or online at order.wendys.com.
How can I provide feedback or contact the Wendy's at 501 Adams Ave?
You can contact Wendy's Customer Care via their website Live Chat, phone at 888-624-8140, or directly call the location at (267) 343-7448.
Are gift cards available at this Wendy's and how can I purchase them?
Wendy's gift cards are sold in-store, through retailers, and online via their gift card portal.
Is there a recommended route to reach Wendy's 501 Adams Ave using public transportation?
You can use the nearby Rising Sun & Adams Avenues SEPTA bus routes 18 and K to get close to Wendy's 501 Adams Ave.
What nearby shopping options are available around Wendy's 501 Adams Ave?
Nearby shopping includes Roses Discount Store, Rising Sun Plaza, and National Wholesale Liquidators for various retail needs.
Are there any nearby places to grab coffee or snacks near Wendy's 501 Adams Ave?
Yes, Dunkin' Donuts and APlus at Sunoco are nearby coffee spots to enjoy before or after visiting Wendy's.